Qualification Title: National Certificate: Generic Management

SAQA I.D. 59201 NQF Level: 05 Credits: 162

Course duration:  24 over 12 months

This is an accredited qualification

Embark upon general management skills training, book your seat now on BOTI’s National Certificate: Generic Management Course and find out more about generic management nqf level 4 and nqf accredited courses.  BOTI offers business training programmes across South Africa.

“The specifics of General Management”

What you will learn

This course will enable you to manage first line managers in an organisational entity. First line managers may include team leaders, supervisors, junior managers, section heads and foremen. The focus of this qualification is to enable you to develop competence in a range of knowledge, skills, attitudes and values including:

• Initiating, developing, implementing and evaluating operational strategies, projects and action plans, and where appropriate, recommending change within teams and/or the unit so as to improve the effectiveness of the unit.
• Monitoring and measuring performance and applying continuous or innovative improvement interventions in the unit in order to attain its desired outcomes, including customer satisfaction, and thereby contributing towards the achievement of the objectives and vision of the entity.
• Leading a team of first line managers, by capitalising on the talents of team members and promoting synergistic interaction between individuals and teams, to enhance individual, team and unit effectiveness in order to achieve the goals of the entity.

Embark upon general management skills training, book your seat now on BOTI’s National Certificate: Generic Management Course and find out more about generic management nqf level 4 and nqf accredited courses.  BOTI offers business training programmes across South Africa.

• Building relationships using communication processes both vertically and horizontally within the unit, with superiors and with stakeholders across the value chain to ensure the achievement of intended outcomes.
• Applying the principles of risk, financial and knowledge management and business ethics within internal and external regulatory frameworks in order to ensure the effectiveness and sustainability of the unit.
• Enhancing the development of teams and team members through facilitating the acquisition of skills, coaching, providing career direction, and capitalising on diversity in the unit.

Embark upon general management skills training, book your seat now on BOTI’s National Certificate: Generic Management Course and find out more about generic management nqf level 4 and nqf accredited courses.  BOTI offers business training programmes across South Africa.

The skills, knowledge and understanding demonstrated within this qualification are essential for the creation of a talent pool of experienced and effective middle managers that represents the demographics of the South African society. This qualification will create a leadership cadre for the South African society throughout multiple industries and sectors both private and public.

 

Course outcomes

Apply the principles of knowledge management

Build teams to achieve goals and objectives

Create and manage an environment that promotes innovation

Develop, implement and evaluate an operational plan

Devise and apply strategies to establish and maintain workplace relationships

Formulate recommendations for a change process

Embark upon general management skills training, book your seat now on BOTI’s National Certificate: Generic Management Course and find out more about generic management nqf level 4 and nqf accredited courses.  BOTI offers business training programmes across South Africa.

Lead people development and talent management

Manage a diverse work force to add value

Monitor and evaluate team members against performance standards

Monitor, assess and manage risk

Select and coach first line managers

Analyse leadership and related theories in a work context

Apply a systems approach to decision making

Apply mathematical analysis to economic and financial information

Embark upon general management skills training, book your seat now on BOTI’s National Certificate: Generic Management Course and find out more about generic management nqf level 4 and nqf accredited courses.  BOTI offers business training programmes across South Africa.

Apply the principles of ethics to improve organisational culture

Develop, implement and evaluate a project plan

Manage the finances of a unit

Use communication techniques effectively

Identify brand mix elements

Conduct negotiations to deal with conflict situations

Recruit and select candidates to fill defined positions

Demonstrate ways of dealing with the effects of dread diseases and in particular HIV/AIDS

Embark upon general management skills training, book your seat now on BOTI’s National Certificate: Generic Management Course and find out more about generic management nqf level 4 and nqf accredited courses.  BOTI offers business training programmes across South Africa.

 

Who is this course suitable for?

This course is specifically relevant for new managers in order to prepare them to take on  new roles or assist them soon after they take up this challenge.

You might also like:  Further Education and Training Certificate: Generic Management

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UNIT STANDARDS:

 

	ID	UNIT STANDARD TITLE	PRE-2009 NQF LEVEL	NQF LEVEL	CREDITS
Core	252044	Apply the principles of knowledge management	Level 5	Level TBA: Pre-2009 was L5	6
Core	252037	Build teams to achieve goals and objectives	Level 5	Level TBA: Pre-2009 was L5	6
Core	252020	Create and manage an environment that promotes innovation	Level 5	Level TBA: Pre-2009 was L5	6
Core	252032	Develop, implement and evaluate an operational plan	Level 5	Level TBA: Pre-2009 was L5	8
Core	252027	Devise and apply strategies to establish and maintain workplace relationships	Level 5	Level TBA: Pre-2009 was L5	6
Core	252021	Formulate recommendations for a change process	Level 5	Level TBA: Pre-2009 was L5	8
Core	252029	Lead people development and talent management	Level 5	Level TBA: Pre-2009 was L5	8
Core	252043	Manage a diverse work force to add value	Level 5	Level TBA: Pre-2009 was L5	6
Core	252034	Monitor and evaluate team members against performance standards	Level 5	Level TBA: Pre-2009 was L5	8
Core	252025	Monitor, assess and manage risk	Level 5	Level TBA: Pre-2009 was L5	8
Core	252035	Select and coach first line managers	Level 5	Level TBA: Pre-2009 was L5	8
Fundamental	120300	Analyse leadership and related theories in a work context	Level 5	Level TBA: Pre-2009 was L5	8
Fundamental	252026	Apply a systems approach to decision making	Level 5	Level TBA: Pre-2009 was L5	6
Fundamental	252036	Apply mathematical analysis to economic and financial information.	Level 5	Level TBA: Pre-2009 was L5	6
Fundamental	252042	Apply the principles of ethics to improve organisational culture	Level 5	Level TBA: Pre-2009 was L5	5
Fundamental	252022	Develop, implement and evaluate a project plan	Level 5	Level TBA: Pre-2009 was L5	8
Fundamental	252040	Manage the finances of a unit	Level 5	Level TBA: Pre-2009 was L5	8
Fundamental	12433	Use communication techniques effectively	Level 5	Level TBA: Pre-2009 was L5	8
Elective	10048	Identify brand mix elements	Level 5	Level TBA: Pre-2009 was L5	8
Elective	114226	Interpret and manage conflicts within the workplace	Level 5	Level TBA: Pre-2009 was L5	8
Elective	12140	Recruit and select candidates to fill defined positions	Level 5	Level TBA: Pre-2009 was L5	9