Qualification Title: Further Education and Training Certificate: Business Administration Services

SAQA I.D. 61595 NQF Level: NQF Level 04 Credits: 140

Course duration: 30 contact days over 12 months 

This is an accredited qualification

Want to learn more about what is administration and administration and management? Book your seat now on BOTI’s Further Education and Training Certificate in Business Administration Services or enrol on one of our business administration courses today.  BOTI offers business training programmes across South Africa.

 

“The office is your oyster”

 

What you will learn

The Core Component of this course provides you with the knowledge and skills in the Management of Records, Comprehension of written and verbal texts, Business Writing, Problem Solving, Ethics, Cultural Awareness, Self Management and Self Development, Project Teamwork and Business Policies and Procedures.

The Qualification through its Elective Component will enable you to specialize in areas of Administration such as Reception, Executive Administration, Financial Literacy, Relationship Management, Legal Knowledge, Communication, Project Administration and Support, Call Centre Administration and Human Resources.

Want to learn more about what is administration and administration and management? Book your seat now on BOTI’s Further Education and Training Certificate in Business Administration Services or enrol on one of our business administration courses today.  BOTI offers business training programmes across South Africa.

This course offers you the opportunity to pursue the following types of careers:

·        Secretarial services

·        Reception services

·        Switchboard operations

·        Financial Administration

·        Banking Administration

Want to learn more about what is administration and administration and management? Book your seat now on BOTI’s Further Education and Training Certificate in Business Administration Services or enrol on one of our business administration courses today.  BOTI offers business training programmes across South Africa.

·        Personal/executive assistant services

·        Technical assistance

·        Typing

·        Data capturing

·        Systems administration

Want to learn more about what is administration and administration and management? Book your seat now on BOTI’s Further Education and Training Certificate in Business Administration Services or enrol on one of our business administration courses today.  BOTI offers business training programmes across South Africa.

·        Human Resources administration

·        Basic Contracts Administration

·        Legal Secretarial services

·        Reception supervision

·        Change administration and management

·        Relationship management

·        Project coordination.

Want to learn more about what is administration and administration and management? Book your seat now on BOTI’s Further Education and Training Certificate in Business Administration Services or enrol on one of our business administration courses today.  BOTI offers business training programmes across South Africa.

Course outcomes

Upon completion of this course you will effective be able to:

• Achieve personal effectiveness in the business environment
• Analyse new developments reported in the media that could impact on a business sector or industry
• Apply the budget function in a business unit
• Comply with organisational ethics
• Contract service providers
• Describe and apply the management of stock and fixed assets in a business unit

Want to learn more about what is administration and administration and management? Book your seat now on BOTI’s Further Education and Training Certificate in Business Administration Services or enrol on one of our business administration courses today.  BOTI offers business training programmes across South Africa.

• Describe and assist in the control of fraud in an office environment
• Develop administrative procedures in a selected organization
• Display cultural awareness in dealing with customers and colleagues
• Manage administration records
• Manage service providers in a selected organization
• Present information in report format
• Work as a project team member

Want to learn more about what is administration and administration and management? Book your seat now on BOTI’s Further Education and Training Certificate in Business Administration Services or enrol on one of our business administration courses today.  BOTI offers business training programmes across South Africa.

• Apply efficient time management to the work of a department/division/section
• Accommodate audience and context needs in oral communication
• Interpret a variety of literary texts
• Interpret and use information from texts
• Write texts for a range of communicative contexts

Want to learn more about what is administration and administration and management? Book your seat now on BOTI’s Further Education and Training Certificate in Business Administration Services or enrol on one of our business administration courses today.  BOTI offers business training programmes across South Africa.

• Apply knowledge of statistics and probability to critically interrogate and effectively communicate findings on life related problems
• Engage in sustained oral communication and evaluate spoken texts
• Measure, estimate and calculate physical quantities and explore, critique and prove geometrical relationships in 2 and 3 dimensional space in the life and workplace of adult with increasing responsibilities
• Read analyse and respond to a variety of texts Use mathematics to investigate and monitor the financial aspects of personal, business, national and international issues

Want to learn more about what is administration and administration and management? Book your seat now on BOTI’s Further Education and Training Certificate in Business Administration Services or enrol on one of our business administration courses today.  BOTI offers business training programmes across South Africa.

• Use the writing process to compose texts required in the business environment
• Write for a wide range of contexts
• Apply knowledge of self and team in order to develop a plan to enhance team performance
• Co-ordinate meetings, minor events and travel arrangements
• Process incoming and outgoing telephone calls

 

Who is this course suitable for?

This course is for any individual who is or wishes to be involved in the Administration function within any industry, or non-commercial venture/organization. It is also the building block to advance the learner into the National Certificate in Business Administration Services: NQF Level 5.

Title	Details
Achieve personal effectiveness in business environment	110021, Core, Level 4, NQF Level 04, Cr 6
Analyse new developments reported in the media that could impact on a business sector or industry	13943, Core, Level 4, NQF Level 04, Cr 10
Apply the budget function in a business unit	13941, Core, Level 4, NQF Level 04, Cr 5
Comply with organisational ethics	10022, Core, Level 4, NQF Level 04, Cr 4
Contract service providers	14552, Core, Level 4, NQF Level 04, Cr 3
Describe and apply the management of stock and fixed assets in a business unit	13945, Core, Level 4, NQF Level 04, Cr 2
Describe and assist in the control of fraud in an office environment	110026, Core, Level 4, NQF Level 04, Cr 4
Develop administrative procedures in a selected organisation	110003, Core, Level 4, NQF Level 04, Cr 8
Display cultural awareness in dealing with customers and colleagues	7791, Core, Level 4, NQF Level 04, Cr 4
Manage administration records	110009, Core, Level 4, NQF Level 04, Cr 4
Manage service providers in a selected organisation	109999, Core, Level 4, NQF Level 04, Cr 5
Present information in report format	110023, Core, Level 4, NQF Level 04, Cr 6
Work as a project team member	10135, Core, Level 4, NQF Level 04, Cr 8
Apply efficient time management to the work of a department/division/section	15234, Core, Level 5, Level TBA: Pre-2009 was L5, Cr 4
Accommodate audience and context needs in oral communication	8968, Fundamental, Level 3, NQF Level 03, Cr 5
Interpret a variety of literary texts	8972, Fundamental, Level 3, NQF Level 03, Cr 5
Interpret and use information from texts	8969, Fundamental, Level 3, NQF Level 03, Cr 5
Write texts for a range of communicative contexts	8970, Fundamental, Level 3, NQF Level 03, Cr 5
Apply knowledge of statistics and probability to critically interrogate and effectively communicate findings on life related problems	9015, Fundamental, Level 4, NQF Level 04, Cr 6
Engage in sustained oral communication and evaluate spoken texts	8974, Fundamental, Level 4, NQF Level 04, Cr 5
Measure, estimate & calculate physical quantities & explore, critique & prove geometrical relationships in 2 and 3 dimensional space in the life and workplace of adult with increasing responsibilities	12417, Fundamental, Level 4, NQF Level 04, Cr 4
Read analyse and respond to a variety of texts	8975, Fundamental, Level 4, NQF Level 04, Cr 5
Use mathematics to investigate and monitor the financial aspects of personal, business, national and international issues	7468, Fundamental, Level 4, NQF Level 04, Cr 6
Use the writing process to compose texts required in the business environment	12153, Fundamental, Level 4, NQF Level 04, Cr 5
Write for a wide range of contexts	8976, Fundamental, Level 4, NQF Level 04, Cr 5
Apply knowledge of self and team in order to develop a plan to enhance team performance	13912, Elective, Level 3, NQF Level 03, Cr 5
Co-ordinate meetings, minor events and travel arrangements	13929, Elective, Level 3, NQF Level 03, Cr 3
Process incoming and outgoing telephone calls	7790, Elective, Level 3, NQF Level 03, Cr 3

Other Possible Advantage of Registering a Learnership

The above qualifications, not automatically but subject to further requirements, can be registered as a “Learnership” (a workplace-based practical qualifications).

Tax Incentives

If the above qualification is registered as a learnership (see link for various requirements), the employer can claim a tax allowance of R40,000 (R60,000 for disability) per year . The employer can claim a R40,000 “completion allowance” for NQF level 1-6 (R60,000 for disability).

BBBEE Incentives

By implementing Learnerships you can contribute to gaining up to 8 BBBEE points (4 points for meeting the employee and unemployed learner requirements), plus an additional 5 bonus points for employing successful Learnership graduates (if applicable). Ensure you meet your Total Spend and Disabled Learner Spend targets, and earn 25/20 points for your Skills Development Criteria.

ETI

Try the Employment Tax Incentive. Ensure your learners are between the ages of 18-35 and they qualify you for up to 50% rebate on paid wages (limited to wages of no more than R 6 000 per month) through your monthly PAYE returns. If you pay your new learner R 2 000 per month (recommended minimum), you get R 1 000 back – per month

Skills Development Levy

The remuneration iro of the salaries of a learner will be exempt from Skills Development Levies.

Grant Funding

Learnerships are one of the easiest ways to attract funding, whether through SETA funding or other government-sponsored projects, funding for the costs incurred, are available to your organisation.