Home / Non-Accredited / Artificial Intelligence & Copilot / AI for Managers and Leaders (1 day)
Quick Look Course Summary:AI for Managers and Leaders (1 day)
-
Length: 1 day(s)
-
Price (at your venue): 1 Person R 5,654 EX VAT 3 Person R 3,982 EX VAT 10 Person R 2,940 EX VAT
-
Certification Type:Non-Accredited
-
Locations & Venues: Off-site or in-house. We train in all major city centres throughout South Africa.
Get Free & personalised
Training Advice
AI for Managers and Leaders (1 day)
Managers decide where AI fits in their area, roll it out with clear rules and measurable results, and bring their whole team with them.
In most organisations staff are already using AI tools – with or without permission, and often with client data. Managers are expected to set the rules, decide where AI is worth the spend, answer their team's questions and lead the change, usually without any grounding of their own. This AI training for managers gives leaders that grounding: strategic and practical, focused on the decisions managers have to make rather than the technology.
The day follows the questions a manager faces. Delegates map their own team's workflows and rank which tasks to automate, assist with AI or keep with people. They design a low-risk pilot with success criteria, learn to express the return in hours and rands for exco, and draft a plain-language AI usage policy covering approved tools, personal information under POPIA and sign-off. They also use AI themselves for briefing notes and decision summaries, so they know first-hand what it does well and where it misleads.
The final sessions cover leading the change: why adoption stalls, how to talk to anxious or sceptical staff about jobs and skills, and how to build an AI-ready team. Every manager leaves with a ranked use-case shortlist and a 90-day plan for their area.
Why this course
For your organisation
- AI effort aimed at the highest-value use cases, not scattered experiments
- Clear rules on approved tools and personal information, aligned with POPIA
- AI spend justified in hours saved and rands, or stopped
- Adoption across whole teams rather than a few enthusiasts
- Managers who can brief IT and vendors on the controls they need
For your delegates
- A ranked shortlist of AI use cases for your own team
- A one-page AI usage policy drafted on the day
- A simple method for measuring an AI pilot's return
- Practical ways to coach sceptical staff through the change
What delegates will be able to do
- Explain in business terms what generative AI can and cannot do
- Map your team's workflows and rank tasks to automate, assist with AI or keep with people
- Design a low-risk AI pilot with defined success criteria, and decide on the evidence whether to scale, adjust or stop
- Calculate an AI tool's return in hours saved and rands, and present it to senior leadership
- Draft a plain-language AI usage policy covering approved tools, personal information and sign-off
- Challenge hallucinated, biased or confidently wrong AI output before it reaches a client or a board pack
- Lead staff through AI adoption, addressing concerns about jobs, skills and fairness
- Plan the skills your team needs and a 90-day AI plan for your area
Who should attend
Managers, team leaders, heads of department, executives and business owners who need to make sound decisions about AI and lead their teams through it. No technical background is needed. It works well as a session for a whole management team that wants to agree one approach to AI.
Course outline
Day 1 – Deciding, governing and leading AI adoption
The AI landscape for managers
- What generative AI can and cannot do, in business terms
- How South African organisations are using AI now
- Opportunities, risks and realities for your function
- Your own use: briefing notes, decision summaries and board papers with AI
Finding high-value use cases
- Mapping your team's workflows task by task
- Scoring tasks by value, risk and effort
- Automate, assist or keep with people: deciding for each task
- Hands-on: a ranked shortlist for your own team
Running a pilot and measuring return
- Designing a low-risk pilot with clear success criteria
- Measuring time, quality and errors before and after
- Total cost: licences, training, review time and support
- Expressing return in hours and rands for exco
- Scale, adjust or stop: deciding on the evidence
Governance, POPIA and an AI usage policy
- What staff may and may not put into AI tools
- Personal information, POPIA and the Information Regulator
- Approved tools, access and sign-off: who may use what, for what purpose
- Briefing IT and vendors on data handling and controls
- Drafting a one-page AI usage policy
Leading the change
- Why AI adoption stalls: fear, scepticism and unclear rules
- Talking to staff about jobs, skills and fairness
- Coaching anxious and sceptical team members
- Champions, shared standards and peer learning
- When changes to jobs may need consultation with staff or unions – general guidance, not legal advice
Building an AI-ready team
- Skills your team needs now and in two years
- Upskilling plans by role
- Quality control: checking AI output before it reaches clients or the board
- Your 90-day AI plan
How it is delivered
One day, 08:30-16:00. In person at your offices anywhere in South Africa, at a BOTI venue, or live online. One delegate or a group of up to 20; a whole management team can attend together. Delegates use laptops with internet access for the hands-on sessions; laptops can be supplied on request. Workbook, use-case scoring sheet, pilot template and an AI policy template included. We deliver it at your offices in Johannesburg, Pretoria, Durban, Cape Town and anywhere else in South Africa, at a BOTI venue in Johannesburg, or live online for teams in different places.
What our clients say
“The facilitator was excellent and took time to ensure that the employee understood the content and was able to apply the learning in order to develop the portfolio of evidence.”
“The training went well, and judging by the feedback from the evaluation forms we received, we were impressed by the knowledge of the facilitator and the quality of training overall.”
“All training sessions were well-coordinated, professionally delivered, and aligned with our scheduling requirements. We were particularly impressed by the high standard of facilitation and the depth of expertise demonstrated throughout the programmes.”
Frequently asked questions
Is this a technical course?
No. It is about decisions, governance and leading people. Managers do use AI tools during the day so they understand what their teams are working with, but no technical background is needed.
Can you run this course at our offices?
Yes. We train at your premises anywhere in South Africa, at a BOTI venue, or live online.
How many people can attend?
From one delegate to groups of 20. The price per delegate drops as the group grows – see the price table, or ask us for a quote.
Is it accredited?
No – it is a non-accredited short course, and delegates receive a BOTI certificate of attendance.
Can the day be built around our own strategy and policies?
Yes. Share your current AI or IT policy and a few priority processes beforehand, and the use-case and policy sessions work on them directly.
What should our staff attend?
Most teams start with Unleashing the Power of AI for Everyday Work (2 days) or a Copilot course, then move to a role-based masterclass for HR, finance, sales, marketing or project management.
Related courses
Get your price – the more delegates, the less each pays
Change the options to see your price per person, then email yourself the quote and course outline.
Contact us now – we reply within 15 minutes during office hours
Monday to Friday, 08:00–17:00. After hours, we reply on the next working day – or call 011 882 8853.