Home / Non-Accredited / Microsoft Office & Computer Skills / National Certificate: IT End User Computing 61591 – Enrolled Learners Only
Quick Look Course Summary:National Certificate: IT End User Computing 61591 – Enrolled Learners Only
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Length: 30 day(s)
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Price (at your venue): 1 Person R 81,689 EX VAT 3 Person R 49,466 EX VAT 10 Person R 34,276 EX VAT
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Certification Type:Accredited
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Locations & Venues: Off-site or in-house. We train in all major city centres throughout South Africa.
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National Certificate: IT End User Computing 61591 – Enrolled Learners Only
Learners already enrolled with BOTI complete their National Certificate: IT End User Computing, with the contact sessions and assessment they need, before the 30 June 2029 deadline.
The National Certificate: Information Technology: End User Computing (SAQA ID 61591, NQF Level 3, 130 credits) is a full end user computing qualification quality assured by the MICT SETA. It builds the computer, communication and numeracy skills that office and administrative work depends on, and its generic, fundamental design makes it easy for learners to move on to other qualifications. The qualification closed to new enrolment on 30 June 2026. This page is for learners who enrolled with BOTI before that date, and for the employers who sponsor them.
The programme runs as 24 contact days spread over 12 months. Learners work through fundamental unit standards in communication and mathematical literacy; core unit standards in word processing, spreadsheets, presentations, databases, e-mail, the internet and ICT concepts; and electives such as advanced spreadsheets and databases, project tools, computer networks and business skills. Each unit standard is assessed against its outcomes, and learners must achieve the full qualification by 30 June 2029.
If you need an accredited route, ask us about BOTI's End User Computing skills programmes (QCTO accreditation pending).
Why this course
For your organisation
- Enrolled staff complete a nationally recognised NQF Level 3 qualification
- Computer skills applied directly to everyday work
- Stronger written communication and numeracy alongside computer skills
- A clear completion plan ahead of the 30 June 2029 deadline
For your delegates
- A full qualification of 130 credits registered on the NQF
- Working skills in Word, Excel, PowerPoint, Access, e-mail and the internet
- Communication and mathematical literacy for work and further study
- A generic qualification that supports movement to other qualifications
What delegates will be able to do
- Apply end user computing knowledge, techniques and skills competently in the workplace
- Explain how information and communication technology is used in an organisation and its effect on society
- Combine communication skills with computer skills to produce clear workplace documents and messages
- Apply mathematical literacy at work using spreadsheets and other computer applications
- Create, format and enhance documents, spreadsheets, presentations and simple databases
- Use e-mail, calendars and a web browser to communicate and find information
- Work safely and healthily with computer equipment
Who should attend
Learners who enrolled with BOTI on the National Certificate: IT End User Computing before 30 June 2026 – employed staff and new entrants to the workplace who need end user computing skills – and the employers, HR practitioners and skills development facilitators who manage their completion. The qualification no longer accepts new learners.
Course outline
Day Part 1 – Fundamental unit standards: communication, mathematical literacy and workplace health
Communication and workplace awareness
- 8968 – Adapting spoken communication to the audience and context (NQF 3, 5 credits)
- 8973 – Language and communication for occupational learning (NQF 3, 5 credits)
- 8970 – Writing texts for a range of purposes (NQF 3, 5 credits)
- 13915 – HIV/AIDS in the workplace and its effect on the business (NQF 3, 4 credits)
Mathematical literacy and business calculations
- 9010 – Number bases, measurement units and error in calculations (NQF 3, 2 credits)
- 9013 – Shape and motion in two and three dimensions (NQF 3, 4 credits)
- 9012 – Investigating life and work problems with data and probability (NQF 3, 5 credits)
- 7456 – Using mathematics for personal, business and national financial issues (NQF 3, 5 credits)
- 11241 – Basic business calculations (NQF 3, 6 credits)
Day Part 2 – Core unit standards: computer applications and ICT
ICT concepts, the internet and research
- 117925 – ICT concepts and healthy, safe use of computer components (NQF 2, 3 credits)
- 115391 – Principles of the internet and the world wide web (NQF 4, 3 credits)
- 116931 – Searching the internet with a web browser (NQF 2, 4 credits)
- 114076 – Researching a computer topic with computer technology (NQF 4, 3 credits)
Word processing
- 117924 – Formatting documents in a word processor (NQF 2, 5 credits)
- 116942 – Creating merged documents (NQF 3, 3 credits)
- 119078 – Enhancing documents with tables and columns (NQF 3, 5 credits)
Spreadsheets
- 116937 – Creating and editing spreadsheets (NQF 2, 4 credits)
- 116940 – Solving a problem with a spreadsheet (NQF 3, 6 credits)
- 116943 – Adding functionality and charts to a spreadsheet (NQF 4, 3 credits)
Presentations and databases
- 117923 – Preparing and producing a presentation to a brief (NQF 2, 5 credits)
- 116930 – Improving the appearance of a presentation (NQF 3, 5 credits)
- 116936 – Working with simple databases (NQF 3, 3 credits)
Electronic mail
- 116945 – Sending and receiving e-mail (NQF 2, 2 credits)
- 116935 – Editing, enhancing and organising e-mail messages (NQF 2, 2 credits)
Day Part 3 – Elective unit standards (as selected for each learner at enrolment)
Advanced word processing and presentations
- 258898 – Reviewing and creating documents in a word processor (NQF 3, 7 credits)
- 258877 – Master documents and subdocuments (NQF 4, 4 credits)
- 258880 – Special features to enhance presentations (NQF 3, 3 credits)
- 258883 – Generic functions in a graphical user interface (NQF 1, 4 credits)
Advanced spreadsheets
- 258876 – Working with spreadsheets: importing, linking, filtering and macros (NQF 4, 3 credits)
- 258879 – Changing the appearance of a spreadsheet (NQF 3, 3 credits)
- 258878 – Keeping spreadsheets accurate and reliable (NQF 4, 3 credits)
Databases
- 117927 – Solving a problem with a database application (NQF 4, 6 credits)
- 258881 – Designing complex tables and queries (NQF 4, 5 credits)
- 258875 – Designing forms and reports (NQF 4, 4 credits)
- 258882 – Manipulating data and protecting its integrity (NQF 4, 4 credits)
Messaging and e-mail management
- 258897 – Electronic messaging and calendars (NQF 2, 2 credits)
- 114984 – Managing e-mail in a business environment (NQF 3, 2 credits)
Computer and ICT concepts
- 114636 – Preventative maintenance, environmental and safety issues (NQF 3, 6 credits)
- 14917 – Computer architecture concepts (NQF 4, 7 credits)
- 14913 – Principles of computer networks (NQF 3, 5 credits)
- 14947 – Data communications (NQF 3, 4 credits)
- 14918 – Principles of computer programming (NQF 3, 5 credits)
- 117926 – ICT risks and security solutions (NQF 5, 5 credits)
- 117928 – The effect of ICT on society (NQF 4, 5 credits)
- 14912 – Computer technology in an organisation (NQF 3, 6 credits)
Business, projects and administration
- 7785 – Functioning in a business environment (NQF 3, 4 credits)
- 117156 – Interpreting basic financial statements (NQF 4, 4 credits)
- 110023 – Presenting information in report format (NQF 4, 6 credits)
- 13931 – Maintaining office equipment (NQF 3, 4 credits)
- 10135 – Working as a project team member (NQF 4, 8 credits)
- 10139 – Project administration processes (NQF 4, 5 credits)
- 10140 – Using project management tools (NQF 4, 8 credits)
How it is delivered
24 contact days spread over 12 months, 08:30-16:00, scheduled with the employer. Sessions run at your workplace anywhere in South Africa or at a BOTI venue, for individual learners or groups of up to about 20. Learning material is provided, and laptops with the software can be supplied on request. Learners must achieve the qualification by 30 June 2029.
What our clients say
“The facilitator effectively encouraged participation and used practical examples, discussions and interactive activities to ensure that the concepts were understood and could be applied in the workplace.”
“Business Optimization Training Institute facilitated Microsoft Excel Training for our company. The course was efficiently scheduled and planned around our timetable. We were impressed by the quality of training.”
“The training was very informative and practical, leaving our employees feeling confident in their ability to leverage Excel more effectively.”
Frequently asked questions
Can I still enrol on this qualification?
No. Enrolment closed on 30 June 2026. Learners who were already enrolled with BOTI continue and must achieve the qualification by 30 June 2029.
Is the qualification still accredited for enrolled learners?
Yes. Learners enrolled before the closing date complete it under BOTI's MICT SETA accreditation, and the last date for achievement is 30 June 2029.
What if a learner has fallen behind?
Contact us as soon as possible so we can agree a plan for outstanding sessions and assessments. Exit-verification requests must reach the MICT SETA by 1 March 2029.
Where are the contact sessions held?
At your workplace anywhere in South Africa or at a BOTI venue, as agreed with the employer.
What can new staff do instead?
For practical skills now, choose our non-accredited Microsoft Office short courses, such as the five-day Microsoft Office All-in-One. If you need an accredited route, ask us about BOTI's End User Computing skills programmes (QCTO accreditation pending).
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