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Quick Look Course Summary:Email Etiquette Course
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Next Public Course Date:
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Length: 1 day(s)
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Price (at your venue): 1 Person R 4,811 EX VAT 3 Person R 3,654 EX VAT 10 Person R 2,719 EX VAT
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Certification Type:Non-Accredited
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Locations & Venues: Off-site or in-house. We train in all major city centres throughout South Africa.
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Email Etiquette Course
Duration: 1 day
Introduction
Everybody uses E-Mail but very few people give thought to how to make their emails look and sound professional. We offer a course on E-Mail etiquette which will give participants skills to write professional emails for the business environment.
Course Outline
1. E-mail recipients
Considering the factors that determine e-mail writing
Anticipating recipient reaction
2. Message Management
Managing your e-mail effectively
F: Netiquette guideline
1. Netiquette style
Using proper tone
Following formatting guidelines
2. Emoticons and abbreviations
Using emoticons and electronic abbreviations
G: Composing online correspondence
1. Online communication
Achieving the objective of the message
2. Language and punctuation
Improving online writing style
Using punctuation correctly
3. Efficient writing habits
Who should attend this course?
This is a general employee course, also for managers.
**Quote does not include Any Exam Fees (if applicable)
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Book Now By Completing Online Booking Form / Customised Proposal or Obtain Approval For Your Already Received Customised Proposal
About this course
This course is not accredited. It is delivered as a professional skills programme, and delegates receive a BOTI certificate of attendance.
If you need a credit-bearing outcome for B-BBEE skills development, SETA grant or learnership purposes, please see our accredited qualifications and skills programmes, or read about BOTI accreditations.
Frequently Asked Questions
Is this course accredited?
No. This course is delivered as a practical, facilitator-led skills programme and delegates receive a BOTI certificate of attendance. If you need a credit-bearing outcome for B-BBEE skills development, SETA grant or learnership purposes, ask us about our accredited qualifications, skills programmes and unit standards.
Can this course be delivered in-house at our premises?
Yes. Every BOTI course can be delivered on-site at your offices anywhere in South Africa, or at a scheduled public venue, and can be customised to your team and industry.
How do I book or get a quote?
Use the enquiry form on this page for a tailored quote, or call 011 882 8853 / email [email protected]. The course length and next public course date are shown in the Quick Look summary.
Can this training count towards our B-BBEE scorecard?
Spend on this course still counts as skills development expenditure for B-BBEE purposes, but it does not count as accredited training spend, and the Codes limit how much non-accredited training can contribute. Please confirm the treatment with your skills development facilitator or B-BBEE verification agency.
Do you tailor the training to our industry?
Yes. Our training is built around your business, using practical, real-world examples relevant to your team and sector.