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Quick Look Course Summary:Email Etiquette Course
  • Next Public Course Date:

  • Length: 1 day(s)

  • Price (at your venue): 1 Person R 4,811 EX VAT 3 Person R 3,654 EX VAT 10 Person R 2,719 EX VAT

  • Certification Type:Non-Accredited

  • Locations & Venues: Off-site or in-house. We train in all major city centres throughout South Africa.

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    Email Etiquette Course

    Duration: 1 day

    Introduction

    Everybody uses E-Mail but very few people give thought to how to make their emails look and sound professional. We offer a course on E-Mail etiquette which will give participants skills to write professional emails for the business environment.

    Course Outline

    1. E-mail recipients

    Considering the factors that determine e-mail writing
    Anticipating recipient reaction

    2. Message Management

    Managing your e-mail effectively

    F: Netiquette guideline
    1. Netiquette style
    Using proper tone
    Following formatting guidelines

    2. Emoticons and abbreviations
    Using emoticons and electronic abbreviations

    G: Composing online correspondence
    1. Online communication
    Achieving the objective of the message

    2. Language and punctuation
    Improving online writing style
    Using punctuation correctly

    3. Efficient writing habits

    Who should attend this course?

    This is a general employee course, also for managers.

    **Quote does not include Any Exam Fees (if applicable)

    IMPORTANT ACTION: Do Not Wait To Improve Your Skills.  

    Book Now By Completing Online Booking Form / Customised Proposal or Obtain Approval For Your Already Received Customised Proposal

    Frequently Asked Questions

    Is this course accredited?

    BOTI offers a mix of SETA-accredited, internationally-certified (VMEdu) and non-accredited skills-programme courses. Please confirm a specific course's accreditation status with us when you enquire. All delegates receive a certificate of completion.

    Can this course be delivered in-house at our premises?

    Yes. Every BOTI course can be delivered on-site at your offices anywhere in South Africa, or at a scheduled public venue, and can be customised to your team and industry.

    How do I book or get a quote?

    Use the enquiry form on this page for a tailored quote, or call 011 882 8853 / email [email protected]. The course length and next public course date are shown in the Quick Look summary.

    Can this training count towards our B-BBEE scorecard?

    Yes - skills development training can contribute to your B-BBEE scorecard, and where learnerships apply you may also access SETA grants and the Section 12H tax allowance. Ask us how to structure it for maximum points.

    Do you tailor the training to our industry?

    Yes. Our training is built around your business, using practical, real-world examples relevant to your team and sector.

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