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Quick Look Course Summary:Employee Onboarding Course (1 day)
  • Length: 1 day(s)

  • Price (at your venue): 1 Person R 5,654 EX VAT 3 Person R 3,982 EX VAT 10 Person R 2,954 EX VAT

  • Certification Type:Non-Accredited

  • Locations & Venues: Off-site or in-house. We train in all major city centres throughout South Africa.

Also available as e-learning

Employee Onboarding – self-paced online, 6 months’ access: R950 per learner (ex VAT); teams of 10 or more pay less.

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    ★★★★★ 4.8 on Google from 770+ reviews

    Free and no obligation.

    Employee Onboarding Course (1 day)

    New employees settle in faster, become productive sooner and are more likely to stay.

    A new hire who leaves in the first few months costs the organisation the advertising, screening, interviewing and training all over again, while the team carries the gap. Most early resignations come from a poor start: nobody expecting them, no equipment, unclear expectations and no one to ask. This employee onboarding training shows HR practitioners and line managers how to build a structured onboarding programme and run it the same way every time.

    Delegates build a four-phase onboarding checklist covering pre-arrival, the first day, the first week and the first month, and decide who does what between HR, the line manager and a mentor. They practise setting expectations verbally and in writing, choosing how to assign early work, scheduling check-ins and giving the kind of feedback new employees need. The course also covers helping new staff adapt, with practical steps for resilience and flexibility.

    Beginners leave with a complete, ready-to-use framework. Delegates who already run an onboarding programme compare it against good practice and fill the gaps during the session, using customisable checklists they can adapt to their own organisation straight away.

    Why this course

    For your organisation

    • Lower early turnover and fewer failed hires
    • Faster time to productivity for new staff
    • A consistent onboarding experience across departments and sites
    • Clear responsibilities between HR, line managers and mentors

    For your delegates

    • A four-phase onboarding checklist you can customise
    • A clear mentor role and briefing
    • Templates for written expectations and check-in schedules
    • Practical feedback techniques for new team members

    What delegates will be able to do

    • Explain the business case for onboarding: start-up costs, early turnover, new-hire anxiety and realistic expectations
    • Prepare for a new employee's arrival, including paperwork, access, equipment and a mentor
    • Build a four-phase onboarding checklist for your organisation
    • Divide onboarding responsibilities between HR, the line manager and the mentor
    • Set clear expectations verbally and in writing
    • Choose a suitable approach to assigning early work
    • Schedule follow-ups and give useful informal and formal feedback

    Who should attend

    HR and L&D practitioners who design or standardise onboarding, line, department and operations managers who receive new team members, business owners and team leaders in growing organisations, and experienced managers who want to benchmark an existing programme.

    Course outline

    Day 1 – Building an onboarding programme that works

    Why onboarding matters
    • Onboarding compared with a one-day induction
    • The start-up cost of a new employee
    • Anxiety, early turnover and unrealistic expectations
    • Making new employees feel welcome
    • Case study: a first week that went wrong
    Preparing for the new employee
    • Professionalism and clarity from the offer onwards
    • Choosing and briefing a mentor
    • Planning initial training
    • Contracts, personal information and payroll set-up
    • System access, equipment and workspace
    The four-phase onboarding checklist
    • Pre-arrival: what must be ready before day one
    • Arrival: the welcome, introductions, site tour and health and safety induction
    • The first week: role clarity and early tasks
    • The first month: progress review and goal setting
    • Exercise: adapting the checklist to your organisation
    An engaging programme
    • What a good onboarding programme looks like
    • The role of HR
    • The role of the line manager
    • Onboarding younger employees and a mixed-age workforce
    Expectations and early work
    • Defining the requirements of the role
    • Setting expectations in conversation and confirming them in writing
    • Spotting opportunities for growth
    • Three ways to assign work: directive, choice-based and collaborative
    • Helping new staff build resilience and flexibility
    Follow-up and feedback
    • The first check-in and a follow-up schedule
    • The mentor's ongoing responsibilities
    • What makes feedback useful to a new employee
    • Informal and formal feedback, including probation reviews
    • Your onboarding action plan

    How it is delivered

    One day, 08:30-16:00. In person at your offices anywhere in South Africa, at a BOTI venue, or live online. One delegate or a group of up to about 20; examples can be tailored to your sector. Customisable checklists, templates and a workbook included. We deliver it at your offices in Johannesburg, Pretoria, Durban, Cape Town and anywhere else in South Africa, at a BOTI venue in Johannesburg, or live online for teams in different places.

    Certificate: Delegates receive a BOTI certificate of attendance. This is a non-accredited short course; the training spend may count towards your B-BBEE skills development – check with your verification agency.

    What our clients say

    ★★★★★ 4.8 on Google from 770+ reviews · word-for-word quotes from signed letters of reference, from clients on this and/or related BOTI courses

    “The course was efficiently scheduled and planned around our timetable. We were impressed by the quality of training given.”

    A scientific-instruments companyHuman Resources Manager · Course: Performance Management Training · 2024

    “[The organisation] was highly satisfied with the work conducted … demonstrated a high level of professionalism when conducting the training and deadline driven. Quality material and well-designed course content was utilised.”

    A national regulator of the home-building industryActing Organisational Development and Training Specialist · Course: Employment Equity Fundamentals · 2023

    “What stood out most was the facilitator’s deep subject matter expertise and the highly interactive nature of the sessions. The face-to-face format fostered active participation, encouraged meaningful collaboration, and allowed for immediate feedback”

    A national health-professions regulatorHuman Resource Development Consultant · Course: Employment Equity training program · 2025

    Read what our clients say

    Frequently asked questions

    Can you run the course at our offices?

    Yes. We train on site anywhere in South Africa, at a BOTI venue, or live online.

    How many people can attend?

    One delegate up to a group of about 20. Training HR and line managers together helps them agree who does what.

    Is it accredited?

    No. It is a non-accredited short course and delegates receive a BOTI certificate of attendance.

    We already have an onboarding process. Is the course still useful?

    Yes. Bring your current checklist and the facilitator helps you compare it with good practice and close the gaps during the day.

    Do you have a course specifically on onboarding younger employees?

    Yes. The Millennial Onboarding Course focuses on younger employees. This course covers onboarding for all new staff and includes a section on a mixed-age workforce.

    Can you run this course in Johannesburg, Cape Town or Durban?

    Yes. We train on site at your offices in Johannesburg, Pretoria, Durban, Cape Town and across South Africa, at a BOTI venue in Johannesburg, or live online so a team spread over several offices can attend together.

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