Quick Look Course Summary:Business Protocol & Etiquette Training – BOTi Essential Course
  • Next Public Course Date:

  • Length: 1 day(s)

  • Price: 1 Person R 3,982.50 EX VAT 3 Person R 2,509.17 EX VAT 10 Person R 1,795.98 EX VAT

  • Certification Type:Accredited

  • Locations & Venues: Off-site or in-house. We train in all major city centres throughout South Africa.

Business Protocol & Etiquette Training: Course Outline

Learn the nuances of business etiquette!  Enrol now on BOTI's Business Protocol & Etiquette Course, Email Etiquette Training, Etiquette Business and Office Etiquette Training!  BOTI offers business training programmes across South Africa!  Book now! 1. Introduction Definition Protocol guidelines Protocol in business 2. Business Introductions Titles and Seniority Name tags 3. Ethics Holy and National Days Business Cards Personal circumstances 4. Office Etiquette Cell phones Mail Proper Behaviour Respect 5. Forms of Address Titles and Seniority 6. Professional Image Punctuality Attitude Relationships 7. Guidelines for Business Dress Codes Clothes Accessories Hair style, hair colour and cleanliness Make-up 8. Meeting Protocol Purpose of Meetings Punctuality Communication Documentation Facilities Safety 9. Cultural Contexting and Interactions Difference between High Context and Low Context Cultural Commonalities Gender Roles Non-verbal Communication Visual Aids Interpreters 10. Cultural Guidelines - Gifts Gift Policy Guidelines Accepting and Exchanging of Gifts Presentation of Gifts 11. Conversations Picking a Topic Sensitive Topics Cultural Diversity and Respect 12. Resources

Business Protocol & Etiquette: Course Duration

1 day/s

Who should attend: Business Protocol & Etiquette Training

This course is intended for employees and managers. **Quote does not include Any Exam Fees (if applicable) Book Now By Completing Online Booking Form / Customised Proposal or Obtain Approval For Your Already Received Customised Proposal

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