Qualification Title: National Certificate: Business Administration Services

SAQA I.D. 67465 NQF Level: NQF Level 03 Credits: 120

Course duration: 3o Contact days over 9-12 months

This is an accredited qualification

Gain an introduction to business administration and embark upon business administration training now.  Book your seat on BOTI’s National certificate:  Business Administration Services Course or enrol on an office administration course today.  BOTI offers business training programmes across South Africa.

 

“Work station officials on board”

 

What you will learn

he core component of this course contains competencies in Information Handling, Communications, Enterprise/customer service, Technology, Organisation skills, Self-development, Teamwork and Business policies and procedures. The elective component allows you to gain specialist knowledge, skills and insight in the areas of Reception, Executive Administration, Financial Services and Banking, Legal administration and Human Resources.Add value to work performance within the field of Administration

Those working towards this qualification will find that the acquisition of competence in the unit standards, which make up the qualification, will add value to their work performance. This qualification is intended to enhance the provision of service within the field of Administration within all sectors.

Gain an introduction to business administration and embark upon business administration training now.  Book your seat on BOTI’s National certificate:  Business Administration Services Course or enrol on an office administration course today.  BOTI offers business training programmes across South Africa.

Building day-to-day-administration skills

Through building day-to-day administration skills, as well as general operational competencies, this course ensures progression of learning, enabling you to meet standards of service excellence required within the administration field of learning.

Course outcomes

Demonstrate ability to use the World Wide Web

Operate in a team

Co-ordinate meetings, minor events and travel arrangements

Demonstrate understanding of employment relations in an organization

Function in a business environment

Introduce new staff to the workplace

Maintain a Booking System

Gain an introduction to business administration and embark upon business administration training now.  Book your seat on BOTI’s National certificate:  Business Administration Services Course or enrol on an office administration course today.  BOTI offers business training programmes across South Africa.

 

Maintain a secure working environment

Monitor and control office supplies

Monitor and control the maintenance of office equipment

Plan and conduct basic research in an office environment

Plan and prepare meeting communications

Plan, monitor and control an information system in a business environment

Gain an introduction to business administration and embark upon business administration training now.  Book your seat on BOTI’s National certificate:  Business Administration Services Course or enrol on an office administration course today.  BOTI offers business training programmes across South Africa.

 

Produce and use spreadsheets for business

Produce word processing documents for business

Use communication skills to handle and resolve conflict in the workplace

Demonstrate an understanding of a selected business environment

Accommodate audience and context needs in oral communication

Communicate verbally and non-verbally in the workplace

Demonstrate an understanding of the use of different number bases and measurement units and an awareness of error in the context of relevant calculations

Gain an introduction to business administration and embark upon business administration training now.  Book your seat on BOTI’s National certificate:  Business Administration Services Course or enrol on an office administration course today.  BOTI offers business training programmes across South Africa.

 

Describe, apply, analyse and calculate shape and motion in 2-and 3- dimensional space in different contexts

Interpret and use information from texts

Investigate life and work related problems using data and probabilities

Perform Basic Business Calculations

Use mathematics to investigate and monitor the financial aspects of personal, business and national issues

Gain an introduction to business administration and embark upon business administration training now.  Book your seat on BOTI’s National certificate:  Business Administration Services Course or enrol on an office administration course today.  BOTI offers business training programmes across South Africa.

 

Write texts for a range of communicative contexts

Apply basic business principles

Monitor and control reception area

Process incoming and outgoing telephone calls

 

Who is this course suitable for?

This qualification is suitable for those who are or wish to be involved in the Administration function in any organization or business in any sector, or field as well as in non-commercial organisations such as clubs and charitable organisations. It contains all the competencies, skills and values required by a learner who wishes to access the National Certificate in Business Administration Services at NQF: Level 4.

Title	Details
Demonstrate ability to use the World Wide Web	7573, Core, Level 2, NQF Level 02, Cr 3
Operate in a team	8420, Core, Level 2, NQF Level 02, Cr 4
Co-ordinate meetings, minor events and travel arrangements	13929, Core, Level 3, NQF Level 03, Cr 3
Demonstrate understanding of employment relations in an organisation	10170, Core, Level 3, NQF Level 03, Cr 3
Function in a business environment	7785, Core, Level 3, NQF Level 03, Cr 4
Introduce new staff to the workplace	7860, Core, Level 3, NQF Level 03, Cr 1
Maintain a Booking System	7706, Core, Level 3, NQF Level 03, Cr 3
Maintain a secure working environment	7796, Core, Level 3, NQF Level 03, Cr 1
Monitor and control office supplies	13937, Core, Level 3, NQF Level 03, Cr 2
Monitor and control the maintenance of office equipment	13931, Core, Level 3, NQF Level 03, Cr 4
Plan and conduct basic research in an office environment	13935, Core, Level 3, NQF Level 03, Cr 6
Plan and prepare meeting communications	13934, Core, Level 3, NQF Level 03, Cr 4
Plan, monitor and control an information system in a business environment	13933, Core, Level 3, NQF Level 03, Cr 3
Produce and use spreadsheets for business	7567, Core, Level 3, NQF Level 03, Cr 5
Produce word processing documents for business	7570, Core, Level 3, NQF Level 03, Cr 5
Use communication skills to handle and resolve conflict in the workplace	9533, Core, Level 3, NQF Level 03, Cr 3
Demonstrate an understanding of a selected business environment	14357, Core, Level 4, NQF Level 04, Cr 10
Accommodate audience and context needs in oral communication	8968, Fundamental, Level 3, NQF Level 03, Cr 5
Communicate verbally and non-verbally in the workplace	9960, Fundamental, Level 3, NQF Level 03, Cr 8
Demonstrate an understanding of the use of different number bases and measurement units and an awareness of error in the context of relevant calculations	9010, Fundamental, Level 3, NQF Level 03, Cr 2
Describe, apply, analyse and calculate shape and motion in 2-and 3-dimensional space in different contexts	9013, Fundamental, Level 3, NQF Level 03, Cr 4
Interpret and use information from texts	8969, Fundamental, Level 3, NQF Level 03, Cr 5
Investigate life and work related problems using data and probabilities	9012, Fundamental, Level 3, NQF Level 03, Cr 5
Perform Basic Business Calculations	11241, Fundamental, Level 3, NQF Level 03, Cr 6
Use mathematics to investigate and monitor the financial aspects of personal, business and national issues	7456, Fundamental, Level 3, NQF Level 03, Cr 5
Write texts for a range of communicative contexts	8970, Fundamental, Level 3, NQF Level 03, Cr 5
Apply basic business principles	8000, Elective, Level 3, NQF Level 03, Cr 9
Monitor and control reception area	13928, Elective, Level 3, NQF Level 03, Cr 4
Process incoming and outgoing telephone calls	7790, Elective, Level 3, NQF Level 03, Cr 3

Other Possible Advantage of Registering a Learnership

The above qualifications, not automatically but subject to further requirements, can be registered as a “Learnership” (a workplace-based practical qualifications).

Tax Incentives

If the above qualification is registered as a learnership (see link for various requirements), the employer can claim a tax allowance of R40,000 (R60,000 for disability) per year . The employer can claim a R40,000 “completion allowance” for NQF level 1-6 (R60,000 for disability).

BBBEE Incentives

By implementing Learnerships you can contribute to gaining up to 8 BBBEE points (4 points for meeting the employee and unemployed learner requirements), plus an additional 5 bonus points for employing successful Learnership graduates (if applicable). Ensure you meet your Total Spend and Disabled Learner Spend targets, and earn 25/20 points for your Skills Development Criteria.

ETI

Try the Employment Tax Incentive. Ensure your learners are between the ages of 18-35 and they qualify you for up to 50% rebate on paid wages (limited to wages of no more than R 6 000 per month) through your monthly PAYE returns. If you pay your new learner R 2 000 per month (recommended minimum), you get R 1 000 back – per month

Skills Development Levy

The remuneration iro of the salaries of a learner will be exempt from Skills Development Levies.

Grant Funding

Learnerships are one of the easiest ways to attract funding, whether through SETA funding or other government-sponsored projects, funding for the costs incurred, are available to your organisation.