Developing Corporate Behavior Course

Duration: 2 days

Introduction

Corporate behaviour is a part of the corporate identity. Aligning values, ethics, conduct and behaviour is what makes a business stand out and be a leader in its field.

Course Outline

• This managerial course links back to several previous managerial workshops and managers who have attended these workshops should be seeing the entire picture regarding business identity by now.
• When the above workshops are taken into consideration with this workshop, a corporate identity emerges.
• Corporate behaviour is a part of the corporate identity.
• Aligning values, ethics, conduct and behaviour is what makes a business stand out and be a leader in its field.
• Behaviour is the way a person acts or behaves in response to stimulation. Behaviour is developed through three major factors: psychology, sociology and anthropology.
• Psychology applied in a corporate setting would be training, motivation, leadership and stress.
• Sociology applied in a business setting would be attitude and communication.
• Lastly, anthropology in corporate behaviour would be understood as comparative values, understanding different cultures and comparative attitudes.
• Before we can implement corporate behaviour we must understand the categories of behaviour such as the managerial structure which should be clearly defined and managers should be knowledgeable about the department and the company.
• The corporate values and ethics which should include philanthropy and diversity would be included in its vision statement.
• Employees should understand their accountability in the corporate behaviour and workplace incidents should be dealt with swiftly and objectively echoing the company’s behaviour.
• Designing and implementing corporate behaviour is done best with a group planning committee to help set and maintain realistic goals. When hiring new people, hire people you feel will adhere to the corporate behaviour rules.
• Obviously corporate behaviour will include training employees in the new vision. The corporate behaviour should include team building, communication and efficient conflict resolution.
• TIP: Although many large and global companies include philanthropy in their budgets, it is a wonderful company building experience to take on a charity and which can include the entire company contributing to this charity. It creates social awareness and bonding between employees. We round off this workshop with a word on auditing the corporate behaviour. Basically this means that positive and ethical behaviour is affirmed throughout the company and incidents are quickly and effectively investigated and solved. Employee feedback is a huge part of corporate behaviour so regular sessions or meetings with a diverse group of employees providing feedback is important.

Workshop Objectives

1. Introduction

2. The science of behaviour
Defining behaviour
Psychology
Sociology
Anthropology
Case study

3. Benefits for corporate behaviour
Employee Safety
Conservation of materials
Engagement
Improved employee performance
Case study

4. Most common categories of corporate behaviour
Managerial structure
Values and ethics
Employee accountability
Workplace incidents
Case Study

5. Managerial structure
Clearly defined management
Qualified management team
Obvious advancement path
Transparent grievance procedures
Case study

6. Company values and ethics
Environmental
Charity and community outreach
Integrity
Diversity
Case study

7. Employee accountability
Attitude
Attendance
Honesty
Substance abuse and workplace violence
Case study

8. Workplace Incidents
Safety
Prejudice and discrimination
Vandalism or theft
Harassment or bullying
Case study

9. Designing and implementing
Group planning
Define Preferred Organisational Behaviours
Hiring
Training employees
Case study

10. Corporate team behaviour
Team building
Better communication
Conflict resolution
Loyalty
Case study

11. Auditing corporate behaviour
Affirm ethical behaviour
Investigate and review reported incidents
Determine progress
Get employee feedback and revise
Case study

12. Topics not discussed
Post workshop overview

Who should attend this course?

This is a general employee course, also for managers.

**Quote does not include Any Exam Fees (if applicable)

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