Trusted Training Partners

Quick Look Course Summary:Digital Citizenship Course
  • Next Public Course Date:

  • Length: 1 day(s)

  • Price (at your venue): 1 Person R 4,810.63 EX VAT 3 Person R 3,653.99 EX VAT 10 Person R 2,719.12 EX VAT

  • Certification Type:Non-Accredited

  • Locations & Venues: Off-site or in-house. We train in all major city centres throughout South Africa.

Get Free & personalised
Training Advice

    Digital Citizenship Course: Introduction

    Students attending this course will learn digital etiquette, how to carry respect and tone in their writing and topics to avoid.

    Digital Citizenship Course :Course Outline

    Anyone who has ever logged onto the internet is a digital citizen. As with each country’s rights and privileges that accompany citizenship to that country, digital citizenship also has rights and responsibilities that come with it. In this workshop we intend to achieve several outcomes with regard to digital citizenship. These are using technology appropriately, how to use social networks to create your brand, how to protect your reputation online, how to practice the safe use of technology and to understand digital etiquette. This course also links back to the course on cyber security, Lockdown for the layman. TIP: When engaging others online remember to be patient; to ask and answer questions to begin a discussion; don’t spam people and lastly; build new friendships and maintain existing friendships. Digital citizens need to be mindful of what they share, who they share it with and how they share it. At times our country can be a racial boiling pot. People share before they think and others who wish to stir the pot make posts go viral so that as many people as possible can be incensed by an inappropriate post or comment. That was never the use that social media was meant to be and good digital citizens who practice good netiquette could and should act. Do expect people to see what you share, if extending your name is important, it will be important to post positive posts where people can come together and discuss topics in a polite fashion. People tend to react better to positive posts, rather than the daily nag. Do introduce your colleagues on your social media platforms and volunteer to help others with their branding. Guard your reputation online by posting yourself and only share from legitimate sites. Do use the social networks that your customers use most often, you can’t cover all of them, you need to do your research and focus on the top three or four. If you blog, make sure that access to your blog is guarded by the website hosting it. Don’t trust a website you don’t know just like you wouldn’t trust a person you don’t know in the real world. Participants will learn digital etiquette, how to carry respect and tone in their writing and topics to avoid. We will also teach participants what to do if they have posted something they shouldn’t have, how to minimize the damage. 1. Introduction
    Workshop objectives

    2. Digital citizenship
    Definition
    Engaging with others
    It’s a moving target
    Belonging to a community
    Case study

    3. Being a good citizen
    Build it up
    Real world influences
    Use technology Appropriately
    The Golden Rule
    Case study

    4. Best practices for sharing
    Digital footprints
    Personal and work lives
    Stop and think before you post
    Do not over share
    Case study

    5. Networking and personal branding (1)
    Personal branding
    Be yourself
    Social networking
    Don’t share what you don’t want people to see
    Case study

    6. Networking and Personal branding (2)
    Introduce colleagues
    Volunteer to help others
    Blog
    Guard your reputation
    Case study

    7. Digital Security and safety (1)
    Don’t Trust Anyone You don’t know
    Enable 2-step verification processes
    Public Wi-fi
    Public Computers
    Case study

    8. Digital security and safety (2)
    E-Mail and attachments
    Password rules
    Back up your files
    Update your software
    Case study

    9. Dealing with the dark side
    See it, report it
    Bullying and harassment
    Trolling
    Be careful what you share
    Case study

    10. Digital etiquette (1)
    Respect and tone
    Speak up, not out
    Topics to avoid
    Keep private messages private
    Case study

    11. Digital Etiquette (2)
    Educate yourself
    Information processing
    Internet Boldness
    Permission to share
    Case study

    12. Topics not discussed
    Post workshop overview

    Digital Citizenship Course: Course Duration

    1 day/s

    Who should attend: Digital Citizenship Course

    This course is intended for anyone interested in digital citizenship.

    **Quote does not include Any Exam Fees (if applicable)

    IMPORTANT ACTION: Do Not Wait To Improve Your Skills.  

    Book Now By Completing Online Booking Form / Customised Proposal or Obtain Approval For Your Already Received Customised Proposal

    Realize incredible savings by sending more delegates

    Do you want to save costs by doing training at your premises?

    Region *

    Please Contact Us Now - We Will Respond in 15 Minutes


      Accredited Courses

      Additional Courses

      Administrative Courses

      Leadership & Management Courses

      RPL & Learnerships Courses

      Software & IT Courses

      Top Rated

      ×