Quick Look Course Summary:Digital Citizenship Course
  • Next Public Course Date:

  • Length: 1 day(s)

  • Price (at your venue): 1 Person R 3,982.50 EX VAT 3 Person R 2,729.81 EX VAT 10 Person R 1,885.40 EX VAT

  • Certification Type:Non-Accredited

  • Locations & Venues: Off-site or in-house. We train in all major city centres throughout South Africa.

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Digital Citizenship Course: Introduction

Students attending this course will learn digital etiquette, how to carry respect and tone in their writing and topics to avoid.

Digital Citizenship Course :Course Outline

Anyone who has ever logged onto the internet is a digital citizen. As with each country’s rights and privileges that accompany citizenship to that country, digital citizenship also has rights and responsibilities that come with it. In this workshop we intend to achieve several outcomes with regard to digital citizenship. These are using technology appropriately, how to use social networks to create your brand, how to protect your reputation online, how to practice the safe use of technology and to understand digital etiquette. This course also links back to the course on cyber security, Lockdown for the layman. TIP: When engaging others online remember to be patient; to ask and answer questions to begin a discussion; don’t spam people and lastly; build new friendships and maintain existing friendships. Digital citizens need to be mindful of what they share, who they share it with and how they share it. At times our country can be a racial boiling pot. People share before they think and others who wish to stir the pot make posts go viral so that as many people as possible can be incensed by an inappropriate post or comment. That was never the use that social media was meant to be and good digital citizens who practice good netiquette could and should act. Do expect people to see what you share, if extending your name is important, it will be important to post positive posts where people can come together and discuss topics in a polite fashion. People tend to react better to positive posts, rather than the daily nag. Do introduce your colleagues on your social media platforms and volunteer to help others with their branding. Guard your reputation online by posting yourself and only share from legitimate sites. Do use the social networks that your customers use most often, you can’t cover all of them, you need to do your research and focus on the top three or four. If you blog, make sure that access to your blog is guarded by the website hosting it. Don’t trust a website you don’t know just like you wouldn’t trust a person you don’t know in the real world. Participants will learn digital etiquette, how to carry respect and tone in their writing and topics to avoid. We will also teach participants what to do if they have posted something they shouldn’t have, how to minimize the damage. 1. Introduction
Workshop objectives

2. Digital citizenship
Definition
Engaging with others
It’s a moving target
Belonging to a community
Case study

3. Being a good citizen
Build it up
Real world influences
Use technology Appropriately
The Golden Rule
Case study

4. Best practices for sharing
Digital footprints
Personal and work lives
Stop and think before you post
Do not over share
Case study

5. Networking and personal branding (1)
Personal branding
Be yourself
Social networking
Don’t share what you don’t want people to see
Case study

6. Networking and Personal branding (2)
Introduce colleagues
Volunteer to help others
Blog
Guard your reputation
Case study

7. Digital Security and safety (1)
Don’t Trust Anyone You don’t know
Enable 2-step verification processes
Public Wi-fi
Public Computers
Case study

8. Digital security and safety (2)
E-Mail and attachments
Password rules
Back up your files
Update your software
Case study

9. Dealing with the dark side
See it, report it
Bullying and harassment
Trolling
Be careful what you share
Case study

10. Digital etiquette (1)
Respect and tone
Speak up, not out
Topics to avoid
Keep private messages private
Case study

11. Digital Etiquette (2)
Educate yourself
Information processing
Internet Boldness
Permission to share
Case study

12. Topics not discussed
Post workshop overview

Digital Citizenship Course: Course Duration

1 day/s

Who should attend: Digital Citizenship Course

This course is intended for anyone interested in digital citizenship.

**Quote does not include Any Exam Fees (if applicable)

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