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Quick Look Course Summary:Microsoft Office Outlook 2010 or 2013 Intermediate & Advanced Course
  • Next Public Course Date:

  • Length: 1 day(s)

  • Price (at your venue): 1 Person R 4,475.00 EX VAT 3 Person R 3,399.06 EX VAT 10 Person R 2,529.41 EX VAT

  • Certification Type:Accredited

  • Locations & Venues: Off-site or in-house. We train in all major city centres throughout South Africa.

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    Microsoft Office Outlook 2010 or 2013 Intermediate & Advanced Course

    Course Introduction

    We have combined our Intermediate and Advanced courses in Outlook for the benefit of our students. This is one of our special 2-in-1 deals and will be available for a short time only. If you wish to take advantage of this special offer please contact us now to reserve your place. At the end of the course participants will be able to work in Outlook at an expert level.

    Course Outline

    1. Organise Your Inbox
    Viewing Conversations
    Splitting Conversations
    Conversation View Options
    Managing Conversations
    Troubleshooting Conversation View
    Sorting Messages
    Marking Messages Read and Unread
    Organising Messages Using Colour Categories
    Using Outlook Notes
    Sorting Messages into Folders
    Managing Messages Using Quick steps
    Using Search Folders
    Printing Messages
    Deleting Messages

    2. Managing the Calendar
    Setting Available hours in Calendar
    Setting the Time Zone
    Specifying Appointment Time Zones
    Using Multiple Calendars
    Connecting to Internet Calendars
    Sharing Your Calendar
    Sharing Your Calendar Outside your Organisation
    Printing the Calendar

    3. The Contacts List
    Creating Additional Address Books
    Importing and Exporting Contact Records
    Creating Contact Groups
    Searching for Contact Information
    Personalising Electronic Business Cards

    4. Personalising your E-Mails
    Customising message Text
    Formatting Message Text
    Adding signatures to messages Automatically
    Embedding and Modifying Images
    Inserting Pictures
    Inserting ClipArt and Shapes
    Capturing Screen Shots
    Editing Images
    Creating and Formatting Business Graphics
    Message Settings and Delivery Options

    5. Managing E-Mail Settings
    New E-Mail Notifications
    Creating Rules for Message Processing
    Blocking Messages and Spam
    Junk Mail Options
    Securing your E-Mail
    Digital Signatures
    Plain Text Messages
    Information Rights Management
    Blocking External Content to Protect Privacy

    6. Accessing your E-Mail Remotely
    Working in Outlook while offline
    Public Folders
    Cached Exchange Mode Options
    Managing Download Options for slow connections
    Choosing to work offline
    Managing Address books offline
    Automatically replying to messages

    7. Customising Outlook
    Personalising Outlook
    Creating Shortcut keys
    Customising the Ribbon
    Customising the Quick Access Toolbar
    Customising the Status
    Personalising Office Settings for Outlook
    Notes and Journal
    E-Mail on your Mobile
    Creating Outlook Forms

    8. Notes and Journals
    Creating notes
    Customizing Notes
    Printing notes
    Assigning contacts to notes
    Recording Journal Entries Automatically
    Viewing Journal Entries
    Recording a Journal Entry
    Editing a Journal Entry

    9. Archiving
    Manual Archiving
    Restoring Archived messages
    Automatically Archiving to a File
    Archiving the Mailbox

    10. Merging Mail and Templates
    Merging Mail
    Importing contacts for a Mail Merge
    Mail Merging Step by Step
    Inserting Merge Fields
    Sending Merged Messages
    Creating an E-Mail Template
    Sending a message in a Template

    Course Duration

    1 day/s

    Who should attend

    This course is intended for intermediate and advanced users of Microsoft Outlook.

    **Quote does not include Any Exam Fees (if applicable)

    IMPORTANT ACTION: Do Not Wait To Improve Your Skills.  

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