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Quick Look Course Summary:Microsoft Office Outlook 2010 or 2013 Intermediate & Advanced Course
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Next Public Course Date:
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Length: 1 day(s)
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Price (at your venue): 1 Person R 4,811 EX VAT 3 Person R 3,654 EX VAT 10 Person R 2,719 EX VAT
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Certification Type:Accredited
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Locations & Venues: Off-site or in-house. We train in all major city centres throughout South Africa.
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Microsoft Office Outlook 2010 or 2013 Intermediate & Advanced Course
Course Introduction
We have combined our Intermediate and Advanced courses in Outlook for the benefit of our students. This is one of our special 2-in-1 deals and will be available for a short time only. If you wish to take advantage of this special offer please contact us now to reserve your place. At the end of the course participants will be able to work in Outlook at an expert level.
Course Outline
1. Organise Your Inbox
Viewing Conversations
Splitting Conversations
Conversation View Options
Managing Conversations
Troubleshooting Conversation View
Sorting Messages
Marking Messages Read and Unread
Organising Messages Using Colour Categories
Using Outlook Notes
Sorting Messages into Folders
Managing Messages Using Quick steps
Using Search Folders
Printing Messages
Deleting Messages
2. Managing the Calendar
Setting Available hours in Calendar
Setting the Time Zone
Specifying Appointment Time Zones
Using Multiple Calendars
Connecting to Internet Calendars
Sharing Your Calendar
Sharing Your Calendar Outside your Organisation
Printing the Calendar
3. The Contacts List
Creating Additional Address Books
Importing and Exporting Contact Records
Creating Contact Groups
Searching for Contact Information
Personalising Electronic Business Cards
4. Personalising your E-Mails
Customising message Text
Formatting Message Text
Adding signatures to messages Automatically
Embedding and Modifying Images
Inserting Pictures
Inserting ClipArt and Shapes
Capturing Screen Shots
Editing Images
Creating and Formatting Business Graphics
Message Settings and Delivery Options
5. Managing E-Mail Settings
New E-Mail Notifications
Creating Rules for Message Processing
Blocking Messages and Spam
Junk Mail Options
Securing your E-Mail
Digital Signatures
Encryption
Plain Text Messages
Information Rights Management
Blocking External Content to Protect Privacy
6. Accessing your E-Mail Remotely
Working in Outlook while offline
Public Folders
Cached Exchange Mode Options
Managing Download Options for slow connections
Choosing to work offline
Managing Address books offline
Automatically replying to messages
7. Customising Outlook
Personalising Outlook
Creating Shortcut keys
Customising the Ribbon
Customising the Quick Access Toolbar
Customising the Status
Personalising Office Settings for Outlook
Mail
Calendar
Contacts
Tasks
Notes and Journal
Search
E-Mail on your Mobile
Language
Advanced
Add-ins
Creating Outlook Forms
8. Notes and Journals
Creating notes
Forwarding
Customizing Notes
Printing notes
Assigning contacts to notes
Journal
Recording Journal Entries Automatically
Viewing Journal Entries
Recording a Journal Entry
Editing a Journal Entry
9. Archiving
Manual Archiving
Restoring Archived messages
Automatically Archiving to a File
Archiving the Mailbox
10. Merging Mail and Templates
Merging Mail
Importing contacts for a Mail Merge
Mail Merging Step by Step
Inserting Merge Fields
Sending Merged Messages
Templates
Creating an E-Mail Template
Sending a message in a Template
Course Duration
1 day/s
Who should attend
This course is intended for intermediate and advanced users of Microsoft Outlook.
**Quote does not include Any Exam Fees (if applicable)
IMPORTANT ACTION: Do Not Wait To Improve Your Skills.
Book Now By Completing Online Booking Form / Customised Proposal or Obtain Approval For Your Already Received Customised Proposal
Frequently Asked Questions
Is this course accredited?
BOTI offers a mix of SETA-accredited, internationally-certified (VMEdu) and non-accredited skills-programme courses. Please confirm a specific course's accreditation status with us when you enquire. All delegates receive a certificate of completion.
Can this course be delivered in-house at our premises?
Yes. Every BOTI course can be delivered on-site at your offices anywhere in South Africa, or at a scheduled public venue, and can be customised to your team and industry.
How do I book or get a quote?
Use the enquiry form on this page for a tailored quote, or call 011 882 8853 / email [email protected]. The course length and next public course date are shown in the Quick Look summary.
Can this training count towards our B-BBEE scorecard?
Yes - skills development training can contribute to your B-BBEE scorecard, and where learnerships apply you may also access SETA grants and the Section 12H tax allowance. Ask us how to structure it for maximum points.
Do you tailor the training to our industry?
Yes. Our training is built around your business, using practical, real-world examples relevant to your team and sector.