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Quick Look Course Summary:Supervisory Skills for Team Leaders Training
  • Next Public Course Date:

  • Length: 2 day(s)

  • Price (at your venue): 1 Person R 7,307.50 EX VAT 3 Person R 5,673.26 EX VAT 10 Person R 3,866.22 EX VAT

  • Certification Type:Accredited

  • Locations & Venues: Off-site or in-house. We train in all major city centres throughout South Africa.

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    BOTi Essential Course - Supervisory Skills for Team Leaders Training: Course Outline

    The aim of this course is to develop your supervisory skills such as time management and team management.   Add to this the prioritisation of tasks  and effective delegation and you will be well on your way to becoming a good supervisor.   We also focus on setting goals and expectations for yourself and your team, as well as how to provide effective feedback and appropriate ways to resolve conflict.

    Introduction

    Topics for Discussion

    Topics Indirectly Related to the Workshop

    Workshop Objectives

    Realistic Expectations

    Requirements of a Supervisor

    Opportunities for Growth and Improvement

    Verbal Expectations

    Written Expectations

    Goal setting

    Cascading Goals

    The SMART Method

    Helping Others Set Goals

    Assigning Work

    The Dictatorial Approach

    The Apple-Picking Approach

    The Collaborative Approach

    Degrees of Delegation

    Complete Supervision

    Partial Supervision

    Complete Independence

    Implementing Delegation

    Decision Making

    Choosing the Person to Delegate to.

    Providing Instructions

    Measuring the Results

    Troubleshooting

    Feedback

    Characteristics of Good Feedback

    Feedback Delivery Tools

    Informal feedback

    Formal feedback

    Managing your Time

    The 80/20 Rule

    The Urgent/Important Matrix

    Productivity Journal

    Routines and Rituals that Simplify Your Work Day

    Resolving Conflict

    Conflict Resolution Process

    Maintaining Fairness

    Help Within the Team

    Help Outside the Team

    Special Situations

    What to do if you have been promoted

    When you're leading a new team

    Taking on an established team

    Survival Guide For The New Supervisor

    Asking the right questions

    Go to Gemba

    Keep Learning

    Other Topics

    Words from the Wise

    Review Topics not Discussed

    Lessons Learned

    Action Plan and Evaluation

    BOTi Essential Course - Supervisory Skills for Team Leaders Training: Course Duration

    2 day/s  

    BOTi Essential Course - Supervisory Skills for Team Leaders Training: Who should attend

    This course (Supervision Courses, Supervisory Skills Training, Supervisory Management Courses, Production Supervisor Courses, Supervisory Skills Courses, Supervision Training) is intended for managers, giving them practical skills. **Quote does not include Any Exam Fees (if applicable) IMPORTANT ACTION: Do Not Wait To Improve Your Skills.  Book Now By Completing Online Booking Form / Customised Proposal or Obtain Approval For Your Already Received Customised Proposal  

    Don’t delay. Skill up at BOTi Today.

      (Supervision Courses, Supervisory Skills Training, Supervisory Management Courses, Production Supervisor Courses, Supervisory Skills Courses, Supervision Training)

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