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Quick Look Course Summary:Improving Mindfulness Course
  • Next Public Course Date:

  • Length: 1 day(s)

  • Price (at your venue): 1 Person R 3,982.50 EX VAT 3 Person R 2,729.81 EX VAT 10 Person R 1,885.40 EX VAT

  • Certification Type: Non-Accredited

  • Locations & Venues: Off-site or in-house. We train in all major city centres throughout South Africa.

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    Improving Mindfulness Course: Introduction

    This course teaches participants about cognition and emotion and how they fit into being self aware and mindful of others.

    Improving Mindfulness Course :Course Outline

    What is mindfulness? The concept comes from Buddhism, where one learns to quiet the internal chatter and pay attention to the present. One aspect of mindfulness is bare attention; this means attention which is free of judgment or elaboration. Practicing mindfulness. There are four aspects to practicing mindfulness, to pay attention in the present moment, to accept things as they are without judgment. The purpose of emotions is to psychologically recognise something that is happening, it can be as basic as the fight/flight response or a more complicated emotion. Some emotions help us function better at work, these are emotions such as; enthusiasm, tenacity, confidence and optimism. Cognitive distortion. This has a large impact on mindfulness. Basically your brain filters information in the wrong way. Somebody says they like your dress but the flowers on your dress would not suit them, and you filter that information incorrectly and arrive at the wrong conclusion: The person who spoke to you does not like your dress. In the workshop we discuss all the elements of cognitive distortion and the brain process or the psychological process. This includes dichotomous reasoning, jumping to conclusions, magnification and minimisation, destructive labelling and blaming. Mindfulness based cognitive therapy. This is behavioural therapy aimed at changing your behaviour. You can change your thinking process from a distorted one to a positively functional one focusing on the mental modes. Gratitude. The relationship between mindfulness and gratitude is an important one. We examine the definition, and teach participants how to make gratitude a habit. Cultivating High Performance Emotions. All emotions have three components that work together. First is cognition which is conscious awareness of the emotion and the ability to define it correctly. Second is how strongly we feel about that emotion. Lastly is your reaction to an emotion. Mood management involves using your cognition to develop better strategies for reacting to emotions. In this way you can teach yourself and others how to cultivate enthusiasm, tenacity and confidence.TIP: An example of a distorted thinking pattern is blaming. Blaming is more about identifying someone to punish than it is about finding a solution to a problem. Taking responsibility is different from blaming someone. When someone is responsible they are able to change a situation rather than being at fault in a situation which nobody can fix. We round off our very intense and comprehensive workshop on mindfulness by looking at mindfulness in customer services. The last aspect but probably one of the most important of the workshop. We learn about individual focus, active listening and building a rapport. 1.Introduction
    Workshop Objectives

    2. Defining mindfulness
    Buddhist concept
    Bare Attention
    Psychological concept of mindfulness
    Memory
    Case study

    3. Practicing mindfulness
    Attention
    Acceptance
    Mindfulness Meditation
    Scanning
    Case study

    4. Emotional Intelligence
    The purpose of emotions
    High performance emotions
    Swing Emotions
    Blue emotions
    Case study

    5. Cognitive distortion (1)
    Dichotomous reasoning
    Magnification and minimisation
    Filtering
    Jumping to conclusions
    Case study

    6. Cognitive Distortion (2)
    Destructive labelling
    Personalising
    Blaming
    The tyranny of the should
    Case study

    7. Mindfulness based Cognitive therapy
    Mental modes
    Doing mode
    Being mode
    Metacognitive Awareness
    Case study

    8. Mindfulness and gratitude
    Defining gratitude
    Gratitude journal
    Exercise in mindfulness and gratitude
    Forming a habit
    Case study

    9. Cultivating the high performance emotions
    The Emotion-Cognition-Behaviour Triangle
    Enthusiasm
    Confidence
    Tenacity
    Case study

    10. Mindfulness in customer service
    Individually focused
    Active Listening
    Building a rapport
    Timing
    Case Study

    11. Mindfulness and leadership
    Mental resilience
    Focus
    Compassion
    Creativity
    Case study

    12. Topics not discussed
    Lessons learned
    Post workshop overview

    Improving Mindfulness Course: Course Duration

    1 day/s

    Who should attend: Improving Mindfulness Course

    This is a self-enrichment course for anyone who wants to improve their mindfulness.

    **Quote does not include Any Exam Fees (if applicable)

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