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Quick Look Course Summary:Office Politics for Managers Course
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Next Public Course Date:
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Length: 1 day(s)
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Price (at your venue): 1 Person R 4,811 EX VAT 3 Person R 3,654 EX VAT 10 Person R 2,719 EX VAT
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Certification Type: Non-Accredited
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Locations & Venues: Off-site or in-house. We train in all major city centres throughout South Africa.
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Office Politics for Managers
Duration: 1 Day
Introduction
You have likely experienced some form of office politics in the workplace. Working with different personalities, opinions, backgrounds, and values can be challenging. It is an inevitable fact that when people work together, personalities can and will clash. No one is an island, so working together as a team is crucial for the success of the organization.
Office Politics is about creating and maintaining better relationships. It is about communicating and working with your peers & colleagues in a way that is mutually beneficial. Employees who understand the positive aspects of office politics are better team members and end up being more successful and productive.
Course Outline
Component 1: Welcome and Expectations
Component 2: New Hires
- Company Core Values
- Building Relationships
- Encourage Respect
- Setting Ground Rules
- Case Study
- Module 2: Review Questions
Component 3: It’s About Interacting and Influencing
- Dealing with Different Personalities
- Build a Culture of Collaboration
- Be Nice to Everyone (Not Just Those That Can Help You)
- Be a Team Player
- Case Study
- Module 3: Review Questions
Component 4: Dealing With Rumors, Gossip, and Half-Truths
- It’s Effects on Moral
- Reinforce the Truth with Facts
- Do Not Participate
- Deal With it Swiftly
- Case Study
- Module Four: Review Questions
Component 5: Office Personalities (I)
- Complainer
- Gossiper
- Bully
- Negative Ned/Nancy
- Case Study
- Module Four: Review Questions
Component 6: Office Personalities (II)
- Information Keeper
- Know-it-All
- The Apple-Polisher
- Nosey Neighbor
- Case Study
- Module Six: Review Questions
Component 7: Getting Support for Your Projects
- Gain Trust Through Honesty
- Be Assertive
- Blow Your Own Horn
- Make Allies
- Case Study
- Module 7: Review Questions
Component 8: Conflict Resolution
- The Importance of Forgiveness
- Neutralizing Emotions
- The Benefits of a Resolution
- The Agreement Frame
- Case Study
- Module 8 Review Questions
Component 9: Ethics
- Benefits of an Ethical Environment
- Lead by Example
- Ensuring Ethical Behavior
- Addressing Unethical Behavior
- Case Study
- Module 9: Review Questions
Component 10: You Are Not an Island
- Never Burn a Bridge
- Take the High Road
- Trust is a Two Way Street
- Don’t Hide in Your Office
- Case Study
- Module 10: Review Questions
Component 11: Social Events Outside of Work
- How to Decline Politely
- Rules When Attending
- Meeting New People
- Conversation Do’s and Don’ts
- Case Study
- Module 11: Review Questions
Component Twelve: Wrapping Up
Who is this course suitable for?
This course is aimed at junior manager / supervisor / team leader level.
About this course
This course is not accredited. It is delivered as a professional skills programme, and delegates receive a BOTI certificate of attendance.
If you need a credit-bearing outcome for B-BBEE skills development, SETA grant or learnership purposes, please see our accredited qualifications and skills programmes, or read about BOTI accreditations.
Frequently Asked Questions
Is this course accredited?
No. This course is delivered as a practical, facilitator-led skills programme and delegates receive a BOTI certificate of attendance. If you need a credit-bearing outcome for B-BBEE skills development, SETA grant or learnership purposes, ask us about our accredited qualifications, skills programmes and unit standards.
Can this course be delivered in-house at our premises?
Yes. Every BOTI course can be delivered on-site at your offices anywhere in South Africa, or at a scheduled public venue, and can be customised to your team and industry.
How do I book or get a quote?
Use the enquiry form on this page for a tailored quote, or call 011 882 8853 / email [email protected]. The course length and next public course date are shown in the Quick Look summary.
Can this training count towards our B-BBEE scorecard?
Spend on this course still counts as skills development expenditure for B-BBEE purposes, but it does not count as accredited training spend, and the Codes limit how much non-accredited training can contribute. Please confirm the treatment with your skills development facilitator or B-BBEE verification agency.
Do you tailor the training to our industry?
Yes. Our training is built around your business, using practical, real-world examples relevant to your team and sector.