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Quick Look Course Summary:Millennial Onboarding Course (1 day)
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Length: 1 day(s)
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Price (at your venue): 1 Person R 5,654 EX VAT 3 Person R 3,982 EX VAT 10 Person R 2,954 EX VAT
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Certification Type:Non-Accredited
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Locations & Venues: Off-site or in-house. We train in all major city centres throughout South Africa.
Millennial Onboarding – self-paced online, 6 months’ access: R950 per learner (ex VAT); teams of 10 or more pay less.
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Millennial Onboarding Course (1 day)
Younger employees who settle in quickly, know what is expected of them and choose to stay.
Younger employees often decide within their first few months whether to stay, and a cold or chaotic start is one of the main reasons they leave. Millennials, and the Gen Z graduates now joining behind them, tend to expect regular feedback, a clear sense of purpose, some flexibility and a personal welcome rather than a stack of forms. This one-day millennial onboarding course shows managers and HR staff how to adapt their onboarding to these expectations without lowering standards.
The day starts with why onboarding matters – start-up costs, new-employee anxiety, early turnover and realistic expectations – and an honest look at how millennials differ from other generations and where the stereotypes are wrong. Delegates then build a practical checklist from pre-arrival to the end of the first month, and learn to engage new employees one-on-one, divide the roles of HR and the manager, and follow up with regular, informal check-ins.
The afternoon focuses on the manager's daily relationship with the new employee: setting clear expectations verbally and in writing, mentoring rather than directing, assigning work with structure, benchmarks and boundaries, and giving the frequent, specific feedback younger staff ask for. Each module includes a case study, and delegates leave with an onboarding plan for their next hire.
Why this course
For your organisation
- Lower early turnover among graduates and younger staff
- New employees productive sooner
- A consistent onboarding experience across departments
- Managers who mentor and give feedback instead of only directing
For your delegates
- A pre-arrival to first-month onboarding checklist
- Practical ways to engage and follow up with new hires
- Techniques for setting expectations and assigning work clearly
- A feedback approach younger employees respond to
What delegates will be able to do
- Explain the business case for onboarding: start-up costs, anxiety, turnover and expectations
- Describe how millennial and Gen Z employees tend to differ from earlier generations, without stereotyping
- Build an onboarding checklist from pre-arrival to the end of the first month
- Engage a new employee one-on-one and agree the roles of HR and the line manager
- Plan regular, informal follow-ups, including conversations about work-life balance and flexible work
- Set clear expectations verbally and in writing
- Mentor a younger employee and channel their curiosity into the work
- Assign work with clear structure, benchmarks and boundaries
- Give frequent formal and informal feedback
Who should attend
Line managers and supervisors who take on graduates and younger employees, HR and talent staff responsible for onboarding, graduate and learnership programme coordinators, and workplace mentors.
Course outline
Day 1 – Onboarding younger employees
Why onboarding matters
- The start-up costs of a new hire
- New-employee anxiety
- Early turnover and what it costs
- Setting realistic expectations
- Case study
Millennials and Gen Z at work
- Who millennials are, and who is joining after them
- How they tend to differ from other employees
- Letting people be themselves: investiture socialisation
- Informal rather than formal onboarding
- Separating useful insight from stereotype
The onboarding checklist
- Pre-arrival: contract, IT access, payroll and tax details
- Arrival and the first day
- The first week
- The first month
- Making the new employee feel welcome
Engaging and following up
- An informal programme with a clear structure
- One-on-one engagement
- The roles of HR and the line manager
- The first check-in and regular informal follow-ups
- Work-life balance, schedules and hybrid work
Expectations, mentoring and work
- Defining requirements and giving specific instructions
- Putting expectations in writing
- Being a mentor, not just an authority figure
- Serial and reverse mentoring
- Clear structure, benchmarks and boundaries
- Guiding rather than dictating
Feedback
- Why younger employees want frequent feedback
- What makes feedback useful
- Informal and formal feedback
- Case study
- Onboarding plan for your next hire and close
How it is delivered
One day, 08:30-16:00. In person at your offices anywhere in South Africa, at a BOTI venue, or live online. One delegate or a group of up to 20; examples can be built around your graduate or learnership intake. Workbook and an editable onboarding checklist included. We deliver it at your offices in Johannesburg, Pretoria, Durban, Cape Town and anywhere else in South Africa, at a BOTI venue in Johannesburg, or live online for teams in different places.
What our clients say
“What stood out most was the facilitator’s deep subject matter expertise and the highly interactive nature of the sessions. The face-to-face format fostered active participation, encouraged meaningful collaboration, and allowed for immediate feedback”
“We are highly satisfied with the quality of delivery and the professionalism demonstrated by your facilitator. The course content was structured perfectly to meet our needs, keeping our team fully engaged throughout the session.”
“We were highly impressed by the high caliber of the training provided. The facilitator demonstrated a deep level of expertise that added significant value to the sessions.”
Frequently asked questions
Can you run this course at our offices?
Yes. Most groups are trained at the client's premises anywhere in South Africa; we can also host it at a BOTI venue or deliver it live online.
How many people can attend?
From one delegate to groups of 20. The price per delegate drops as the group grows – see the price table, or ask us for a quote.
Is it accredited?
No – it is a non-accredited short course and delegates receive a BOTI certificate of attendance.
How is this different from the Employee Onboarding Course?
The Employee Onboarding Course covers the onboarding process for all new hires. This course builds on it for younger employees, with more time on informal engagement, mentoring, assigning work and frequent feedback.
Does it cover Gen Z employees as well?
Yes. Most of today's graduates and new entrants are Gen Z, and the same approach – personal engagement, clear structure and regular feedback – works for them too.
Can you run this course in Johannesburg, Cape Town or Durban?
Yes. We train on site at your offices in Johannesburg, Pretoria, Durban, Cape Town and across South Africa, at a BOTI venue in Johannesburg, or live online so a team spread over several offices can attend together.
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Contact us now – we reply within 15 minutes during office hours
Monday to Friday, 08:00–17:00. After hours, we reply on the next working day – or call 011 882 8853.