Course Introduction

ChatGPT is the fastest-adopted business tool in history – but most people barely scratch its surface. This hands-on one-day course takes your team from casual users to confident, productive operators. You’ll learn how to get reliable, high-quality output for real work tasks, build reusable prompts, and avoid the common mistakes that lead to wrong or risky results.

Why this matters

ChatGPT is already in your team’s hands – the real question is whether they are getting genuine value from it or simply dabbling. Confident, structured use turns it into a true productivity multiplier across writing, research and analysis, while careless use risks inaccurate output and data-privacy slips. This course closes that gap, giving your people the practical habits and guardrails to use ChatGPT well, every single day.

What You Will Learn

• How ChatGPT actually works – and why prompting matters
• Getting accurate, on-brand output for emails, reports, proposals and summaries
• Building and saving reusable prompt templates for your team
• Research, brainstorming and data analysis with ChatGPT
• ChatGPT for your specific role – practical, hands-on exercises
• Accuracy, confidentiality and POPIA – using ChatGPT safely at work

The Advantages of Attending

• Cut routine writing from hours to minutes – Your team drafts client emails, status reports and meeting minutes in minutes by briefing ChatGPT instead of staring at a blank page, freeing senior people to spend their time on judgement and review rather than first drafts.
• Consistent, well-structured written output – Delegates learn to brief ChatGPT with the right context, audience and format, so reports and proposals come back clearer and better organised. The standard of written work lifts across the whole team, not just your strongest writers.
• Fewer costly errors and data leaks – Staff learn exactly where ChatGPT invents facts, figures and references, which client and POPIA-sensitive details must never be pasted into a prompt, and how to fact-check output before it reaches a customer, supplier or the board.
• Faster research and document analysis – The team summarises long reports, contracts and email threads, compares supplier or proposal options and pulls the key points out of dense documents in a fraction of the usual time, so decisions are made on the facts sooner.
• A daily working method, not a novelty – While many firms still treat ChatGPT as a toy, your people apply a clear, repeatable method to turn around quotes, briefs, summaries and analysis, getting reliable business-ready output faster and more safely than teams still experimenting.

Skills You Will Walk Away With

• Write clear, specific prompts that produce usable business emails, reports and summaries on the first or second attempt
• Draft and refine client emails, internal memos and proposals while keeping your own tone, intent and house style
• Compress long reports, contracts and email threads down to the key points, decisions and actions in minutes
• Convert rough notes, bullet points or meeting transcripts into a structured first-draft report or briefing document
• Research a topic with ChatGPT, then verify its claims, figures and sources against reliable references before relying on them
• Compare supplier options, quotes or survey responses and extract patterns, risks and clear recommendations
• Apply safe-use rules that keep client data, financials and POPIA-sensitive information out of every prompt
• Detect and correct hallucinated facts, wrong numbers and invented references before output reaches a client or manager

Who Should Attend

Teams and professionals who want to use ChatGPT confidently and productively for day-to-day business tasks. Suitable for all skill levels.

Why train with BOTI

BOTI has trained teams across South Africa for over a decade and is rated 4.8 from 652 Google reviews. This course is practical and hands-on, fully customisable to your team and industry, and can be delivered in-house at your premises anywhere in South Africa or at a public venue, with or without laptops supplied. Every delegate receives a certificate of completion and leaves with skills they can apply the very next day.