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Quick Look Course Summary:Powerful Project Management for Project Team Members (3 days)
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Next Public Course Date:
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Length: 3 day(s)
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Price (at your venue): 1 Person R 14,997 EX VAT 3 Person R 11,205 EX VAT 10 Person R 8,120 EX VAT
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Certification Type:Non-Accredited
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Locations & Venues: Off-site or in-house. We train in all major city centres throughout South Africa.
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Powerful Project Management for Project Team Members (3 days)
Staff who join a project know how it is run, what is expected of them and how to work with the team to deliver on time.
More and more work happens in projects – a new system, a new product, an office move, a compliance deadline. Staff are taken out of their normal jobs and placed in a project team with little idea of how projects are run or what is expected of them. This project team member training gives them that understanding, so they contribute from the first meeting instead of learning by trial and error.
Day one covers project fundamentals: what makes work a project, the project life cycle, types of projects, and the structures and roles found in project environments. Day two shows how projects are actually run, using the principles and performance domains of the PMBOK Guide (7th edition) – stakeholders, planning, delivery, measurement and risk – and the everyday tools team members meet, from the schedule to the risk register. Day three is about the team: how project teams develop, the behaviours of an effective team member, collaboration and joint decisions, handling conflict and building relationships with stakeholders.
The course is practical and built around a running case project. It is designed for team members and new project coordinators, not for project managers preparing for certification.
Why this course
For your organisation
- Project staff who understand the process and their role in it
- Fewer delays caused by unclear responsibilities and poor hand-offs
- Better collaboration between project teams and the rest of the business
- A common project vocabulary across departments
For your delegates
- A clear picture of how projects are planned, run and closed
- Familiarity with the schedules, logs and reports you will be asked to use
- Practical ways to contribute at each stage of a team's development
- Confidence to raise issues, handle disagreements and work with stakeholders
What delegates will be able to do
- Explain what a project is and how project work differs from routine work
- Describe the project life cycle and the main types of projects and their complexity
- Distinguish project management from general management and from technical work
- Describe common project structures and the roles of sponsor, project manager and team
- Explain the core principles and performance domains used to run projects
- Use common project tools such as the work breakdown structure, schedule, RACI chart and risk register
- Contribute effectively at each stage of a team's development
- Collaborate with team members through consultation and joint decision-making
- Deal with potential and actual conflict in a project team
- Build working relationships with team members and stakeholders
Who should attend
Staff who are assigned to project teams alongside or instead of their normal jobs – administrators, specialists, technicians, analysts, supervisors and coordinators – and new project coordinators who need a grounding before they manage projects themselves. No project experience is needed.
Course outline
Day 1 – Project fundamentals
What a project is
- Characteristics of a project
- Project work versus routine operational work
- Why organisations undertake projects
- Types of projects: technical, business, community, development and research
- Simple to complex, closed to open: fog, quest, movie and paint-by-numbers projects
The project life cycle
- Typical phases from initiation to closure
- Predictive, agile and hybrid approaches
- What happens in each phase and what the team produces
- Phase reviews and decision points
Project management in context
- What project management is and the value it adds
- Project management versus general management
- Project management processes versus technical (product) processes
- Governance: how decisions and approvals are made
- How projects create value for the organisation
Structures and roles
- Functional, matrix and project-based structures
- How the structure affects a team member's reporting lines
- Sponsor, project manager, team members and stakeholders
- Team interfaces with line managers and support functions
Case project briefing
- Introducing the running case project
- Identifying its phases, structure and roles
- Group review and discussion
Day 2 – How projects are run
Principles behind good project work
- Stewardship and ethics: responsibility, respect, fairness and honesty
- Focusing on value and on stakeholders
- Systems thinking and tailoring the approach
- Quality, complexity and risk
- Adaptability, resilience and handling change
Stakeholders, team and approach
- Identifying and engaging stakeholders
- What the team needs in order to perform
- Choosing a development approach and life cycle
Planning and project work
- Scope and the work breakdown structure (WBS)
- Estimating effort and building a schedule
- Budgets and resources
- Doing the work: communication, procurement and managing information
Delivery, measurement and uncertainty
- Delivering value and meeting quality requirements
- Measuring progress: status reports and simple dashboards
- Risks, issues and the risk register
- How the performance domains work together
Tools team members use
- Gantt charts and task boards
- RACI charts for responsibilities
- Action, issue and change logs
- Common mistakes when using models and templates
- Practice: building the WBS and schedule for the case project
Day 3 – Working as an effective team member
Teams and how they develop
- What turns a group into a team
- Traditional, self-directed and virtual teams
- Tuckman's stages: forming, storming, norming and performing
- What a team member can do at each stage
Behaviours of an effective team member
- Reliability, ownership and keeping commitments
- Team roles and playing to your strengths
- Reporting progress and raising issues early
- Working across departments and with remote colleagues
Collaboration and joint decisions
- The value of consultation and joint decision-making
- Solving problems with the Six Thinking Hats
- Brainstorming and building consensus
- Making team meetings short and useful
Conflict in project teams
- Sources of conflict: priorities, resources, personalities and divided loyalties
- Strategies for potential and actual conflict
- When to escalate to the project manager
Stakeholder relationships
- Building relationships with team members and stakeholders
- Managing expectations and keeping people informed
- Celebrating milestones and recognising contributions
Action plan and close
- Review of the case project
- Personal action plan for your current or next project
- Evaluation and close
How it is delivered
Three days, 08:30-16:00. In person at your offices anywhere in South Africa, at a BOTI venue, or live online. One delegate or a group of up to 20; the case project can be based on a real project in your organisation. Workbook, templates and case project materials included. We deliver it at your offices in Johannesburg, Pretoria, Durban, Cape Town and anywhere else in South Africa, at a BOTI venue in Johannesburg, or live online for teams in different places.
What our clients say
“The training courses were efficiently scheduled and planned around our timetable. We were impressed by the quality of training. I look forward to working with Business Optimization Training Institute in the future.”
“We have been very impressed with their service and rollout of the training.”
“We were particularly impressed by the quality of facilitation and the practical relevance of the content presented. The programme was delivered with professionalism, clarity, and a strong emphasis on real-world application.”
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Frequently asked questions
Can you run this course at our offices?
Yes. Most groups are trained at the client's premises anywhere in South Africa; we can also host it at a BOTI venue or deliver it live online.
How many people can attend?
From one delegate to groups of about 20. Training a whole project team together, before or early in a project, works particularly well.
Is it accredited?
No – it is a non-accredited short course and delegates receive a BOTI certificate of attendance.
Is this course for project managers?
It is aimed at team members and new project coordinators. People who will run projects themselves should look at BOTI's project management courses, which go further into planning, control and leadership.
Will it prepare delegates for PMP or CAPM exams?
No. It draws on the PMBOK Guide's principles to explain how projects are run, but it is not exam preparation and is not endorsed by the Project Management Institute.
Can you use one of our projects as the case study?
Yes. Brief the facilitator on a current or planned project and the exercises use it, which helps the team start working the same way.