Trusted Training Partners

Quick Look Course Summary:Leadership and People Management (3 Days) Course
  • Next Public Course Date:

  • Length: 3 day(s)

  • Price (at your venue): 1 Person R 11,825.00 EX VAT 3 Person R 9,507.02 EX VAT 10 Person R 6,898.09 EX VAT

  • Certification Type:

  • Locations & Venues:

Get Free & personalised
Training Advice

    Leadership and People Management (3 Days) Course

    Course Introduction

    They say that leaders are born, not made. While it is true that some people are born leaders, some leaders are born in the midst of adversity. Often, simple people who have never had a leadership role will stand up and take the lead when a situation they care about requires it. A simple example is parenting. When a child arrives, many parents discover leadership abilities they never knew existed in order to guide and protect their offspring.

    Course Outline

    1. Introduction
    Workshop Objectives
    Topics for Discussion
    Topics Indirectly Related to the Workshop

    2. Leadership
    Definition of a Leader
    Characteristics of a Leader
    Principles of Leadership
    A Little History Lesson
    Past Leaders
    Modern Leaders
    The Great Man Theory
    The Trait theory
    Transformational Leadership

    3. Situational Leadership

    4. Taking a Personal Inventory
    Introduction to Kouzes and Posner
    Leading by Example
    Inspiring a Shared Vision
    Challenging and Changing the Process
    Empowering Others
    Your Own Skills
    Creating an Action Plan
    Goal Setting
    Goal Achievement
    Inspiration and Motivation
    Role Models
    Getting Experience
    Your Personal Mission Statement

    5. Leading the Way
    Determining Your Way
    Be An Inspirational Role Model
    Influencing the Perspective of Others

    6. Inspiring a shared vision
    Defining your Vision
    Sharing your Vision
    Identifying the Benefits for Others

    7. Challenging the Process
    Developing Innovation
    improving Your Skills
    Changing the Process

    8. Enabling others
    Encouraging Growth
    Creating Mutual Respect
    Creating Trust

    9. Motivation
    Sharing Rewards
    Celebrating Achievements
    Making Recognition Part of Your Style

    10. Influencing skills
    The Art of Persuasion
    Principles of Influence
    Creating an Impact

    11. Goal Setting
    SMART goals
    Long Term Goals
    Creating a Support System.

    12. Other Topics
    Words from the Wise
    Review of Topics Discussed
    Reviewing Lessons Learned
    Action Plans and Evaluations.

    1. Introduction
    Topics For Discussion
    Topics Indirectly Related to the Workshop
    Workshop Objectives

    2. Realistic Expectations
    Requirements of a Supervisor
    Opportunities for Growth and Improvement
    Verbal Expectations
    Written Expectations

    3. Goal Setting
    Cascading Goals
    The SMART Method
    Helping Others Set Goals

    4. Assigning Work
    The Dictatorial Approach
    The Apple-Picking Approach
    The Collaborative Approach

    5. Degrees of Delegation
    Complete Supervision
    Partial Supervision
    Complete Independence

    6. Implementing Delegation
    Decision Making
    Choosing the Person to Delegate to.
    Providing Instructions
    Measuring the Results

    7. Feedback
    Characteristics of Good Feedback
    Feedback Delivery Tools
    Informal Feedback
    Formal Feedback

    8. Managing Your Time
    The 80/20 Rule
    The Urgent/Important Matrix
    Productivity Journal
    Routines and Rituals that Simplify Your Work Day

    9. Resolving Conflict
    Conflict Resolution Process
    Maintaining Fairness
    Help Within the Team
    Help Outside the Team

    10. Special Situations
    What to do if you have been promoted
    When you’re leading a new team
    Taking on an established team

    11. Survival Guide for the New Supervisor
    Asking the right questions
    Go to Gemba
    Keep Learning

    12. Other Topics
    Words from the Wise
    Review Topics not Discussed
    Lessons Learned
    Action Plan and Evaluation

    1. Introduction
    Workshop Objectives
    Topics for Discussion
    Topics Indirectly Related

    2. Definition of Coaching and Mentoring
    The GROW Model

    3. Goal Setting
    Goals with GROW
    Identifying Goal Areas
    SMART Goals

    4. Reality
    Where you really are
    Exploring the Past

    5. Developing Options
    Identifying Paths
    The Final Approach
    Structuring a Plan

    6. Objectives
    Creating a Final Plan
    Identifying the First Step

    7. Trust
    Defining trust
    Trust and Coaching
    Building Trust

    8. Feedback
    The Feedback Sandwich
    Constructive Criticism
    Growth and Development

    9. Overcoming Obstacles
    Common Obstacles
    Re-Evaluating goals
    Focus on Progress

    10. Handing over
    When you Achieve Success
    Transitioning to the Coachee

    11. Mentoring and Coaching differences
    Basic Differences
    Blending the Two Models
    Adapting the GROW Method
    The Mentoring Relationship

    12. Other Topics
    Words from the Wise
    Topics not Discussed
    Action Plan and Evaluation

    Course Duration

    3 day/s

    Who should attend

    This course is for anyone who finds themselves in a leadership position.

    **Quote does not include Any Exam Fees (if applicable)

    IMPORTANT ACTION: Do Not Wait To Improve Your Skills.  

    Book Now By Completing Online Booking Form / Customised Proposal or Obtain Approval For Your Already Received Customised Proposal

    Realize incredible savings by sending more delegates

    Do you want to save costs by doing training at your premises?

    Region *

    Please Contact Us Now - We Will Respond in 15 Minutes

      Accredited Courses

      Additional Courses

      Administrative Courses

      Leadership & Management Courses

      Software & IT Courses

      Top Rated