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Quick Look Course Summary:Change Management: Formulate Recommendations for a Change Process (1 day)
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Length: 1 day(s)
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Price (at your venue): 1 Person R 5,654 EX VAT 3 Person R 3,982 EX VAT 10 Person R 2,954 EX VAT
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Certification Type:Non-Accredited
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Locations & Venues: Off-site or in-house. We train in all major city centres throughout South Africa.
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Change Management: Formulate Recommendations for a Change Process (1 day)
Managers who can assess a proposed change, recommend a sound way to implement it and plan for the people who will be affected.
Most changes that fail were approved on a good idea and a weak plan. Nobody tested the case, the people affected were left out, resistance came as a surprise and nobody agreed how success would be measured. This one-day change management course is for managers who must look at a change before it happens – a restructure, a new system, a new way of working – and recommend how the organisation should carry it out.
Delegates start with the case for change: the internal and external drivers, the gap between where the organisation is and where it needs to be, and the data that supports a decision. They then analyse who will be affected and how, compare options and risks, and put together a clear, persuasive recommendation that answers 'what's in it for me?' for each stakeholder group. The second half of the day covers planning the change process: the change team, phases and milestones, communication, delegation, anticipating resistance and building resilience, and the measures that show whether the change is working.
Each delegate works on a real or realistic change from their own organisation and drafts a one-page recommendation and change plan to take back to work.
Why this course
For your organisation
- Change proposals that are tested before money and time are committed
- Recommendations that consider people, risks and resources, not only the idea
- Clear plans, owners and success measures for each change
- Less resistance because stakeholders are identified and involved early
For your delegates
- A structure for analysing a proposed change
- A one-page template for a change recommendation
- A change-plan checklist covering people, communication and measures
- Confidence to present and defend a recommendation to senior management
What delegates will be able to do
- Identify the internal and external drivers behind a proposed change
- Describe the current and desired state and gather data to support a decision
- Analyse who will be affected by a change and how
- Compare options against clear criteria, including risks and resources
- Formulate and present a recommendation that addresses each stakeholder group
- Plan a change process with a change team, milestones, communication and delegation
- Anticipate resistance and plan actions to reduce it
- Set measures to track whether the change is delivering its intended results
Who should attend
Managers, department heads, project and operations managers, HR and L&D practitioners and senior team leaders who are asked to assess, recommend or plan an organisational change.
Course outline
Day 1 – From the need for change to a workable plan
The case for change
- Internal and external drivers: cost, technology, regulation, customers and restructuring
- Defining the problem or opportunity
- Current state compared with desired state
- Gathering data to support the decision
Analysing impact and options
- Mapping stakeholders by interest and influence
- How the change affects each group and role
- Generating options and setting decision criteria
- Risks, resources and timing
Formulating the recommendation
- Structuring a change recommendation
- What's in it for me: answering the question for each group
- Combining facts with what people care about
- Presenting the recommendation to decision-makers
Planning the change process
- Building the change team and defining roles
- Phases, milestones and status meetings
- Delegating and keeping control
- A communication plan for each stage
Resistance and resilience
- Why people resist and how to surface concerns early
- Addressing concerns and adapting the plan
- Appreciative inquiry as a positive way to involve people
- Building resilience and flexibility in leaders and teams
Measuring and embedding the change
- Success measures and how to track them
- Reviewing progress and adjusting
- Sharing results and celebrating milestones
- Workshop: your one-page recommendation and change plan
How it is delivered
One day, 08:30-16:00. In person at your offices anywhere in South Africa, at a BOTI venue, or live online. One delegate or a group of up to about 20; the workshop can be built around a change your organisation is planning. Workbook, recommendation template and change-plan checklist included. We deliver it at your offices in Johannesburg, Pretoria, Durban, Cape Town and anywhere else in South Africa, at a BOTI venue in Johannesburg, or live online for teams in different places.
What our clients say
“The training was practical, engaging and relevant to our workplace environment, providing participants with valuable knowledge and practical skills that could be applied in their respective roles.”
“The facilitator was engaging, enthusiastic and knowledgeable. She managed the group dynamic with great EQ and was well received by the delegates.”
“What stood out most was the facilitator’s deep subject matter expertise and the highly interactive nature of the sessions. The face-to-face format fostered active participation, encouraged meaningful collaboration, and allowed for immediate feedback”
Frequently asked questions
Can the course be held at our offices?
Yes. We train on site anywhere in South Africa, at a BOTI venue, or live online.
How many managers can attend?
From one delegate to about 20. Training a whole leadership team together gives everyone the same change vocabulary and planning tools.
Is this one-day course accredited?
No. It is a non-accredited short course and delegates receive a BOTI certificate of attendance. A longer Generic Management version of this course is also listed – ask us for details.
Can we work on our own change project?
Yes. Brief the facilitator beforehand and delegates use your change for the analysis and the recommendation workshop.
How does this differ from the Change Management Training Course?
This course is for managers who must analyse, recommend and plan a change. The Change Management Training Course focuses on the people side: how individuals react, handling resistance and building resilience during change.
Can you run this course in Johannesburg, Cape Town or Durban?
Yes. We train on site at your offices in Johannesburg, Pretoria, Durban, Cape Town and across South Africa, at a BOTI venue in Johannesburg, or live online so a team spread over several offices can attend together.
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Monday to Friday, 08:00–17:00. After hours, we reply on the next working day – or call 011 882 8853.