Outlook 2013 Expert Course

Course Introduction

The expert workshop in Outlook is designed to teach participants how to use Outlook on an expert level. All materials needed for the workshop will be provided.

Course Outline

1. Introduction
Pre workshop review
Workshop objectives

2. The Outlook environment
Selecting mail options
Setting calendar options
Setting people options
Selecting task options
Setting general and other options
Using the people pane
Customising the ribbon and quick access toolbar

3. Quick steps
Creating a quick step
Performing a quick step
Editing, duplicating or deleting a quick step
Resetting a quick step to default settings

4. Outlook rules
Introduction to rules
Creating a basic rule
Creating an advanced rule

5. Messages
Resending a message
Recalling a message
Attaching an Outlook item
Inserting a hyperlink
Saving a message in another format
Using Outlook Templates

6. Message properties and options
Showing or hiding copy fields
Specifying a sending account
Specifying a sent item folder
Setting permissions
Message properties window

7. Formatting Messages
Using Paste Special
Formatting graphics
Inserting a shape
Inserting Smart Art
Inserting a table
Inserting a chart

8. Managing Automatic content
Managing signatures
Managing stationery
Setting reply and forward options

9. Calendar, Appointments and Meetings
Printing appointment details
Forwarding an Appointment
The scheduling assistant
Cancelling a meeting or invitation
Proposing a new meeting time
Opening other calendars

10. Contacts and contact groups
Modifying a business card
Forwarding a contact
Creating a contact group
Managing contact group members
Sending to a contact group
Forwarding a contact group
Viewing group properties

11. Working with tasks
Managing task details
Sending a status report
Moving or copying a task to another folder
Accepting or declining a task
Saving the current task view
The Journal

12. Topics not discussed
Post workshop overview

Course Duration

1 day/s

Who should attend

This course is intended for advanced users of Microsoft Outlook.

**Quote does not include Any Exam Fees (if applicable)

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