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Quick Look Course Summary:Outlook 2013 Essentials Course
  • Next Public Course Date:

  • Length: 1 day(s)

  • Price (at your venue): 1 Person R 4,811 EX VAT 3 Person R 3,654 EX VAT 10 Person R 2,719 EX VAT

  • Certification Type:Non-Accredited

  • Locations & Venues: Off-site or in-house. We train in all major city centres throughout South Africa.

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    Please note: This is a non-accredited skills programme. Delegates receive a BOTI certificate of completion — it is not an accredited qualification or SAQA unit-standard credit. Please confirm any accreditation requirements with us before booking.

    Outlook 2013 Essentials Course

    Course Introduction

    Our essentials course in Outlook is for novice Outlook users, participants will learn how to create and receive emails as well as other Outlook features such as the calendar.

    Course Outline

    1. Introduction
    Pre workshop review
    Workshop Objectives

    2. Opening and closing Outlook
    Opening Outlook
    The user interface and status bar
    Backstage view
    Setting up an email account
    Sending feedback
    Closing Outlook

    3. Understanding the interface
    The folders pane and the message list
    The reading pane
    The To-Do bar
    Other modes

    4. The Message list and the reading pane
    Previewing messages
    Using the reading pane
    Sorting, Filtering and Grouping messages
    Using Inline replies
    Attachments

    5. Message list commands
    Deleting messages
    Ignoring e-mail
    Marking messages as Read or Unread
    Flagging messages

    6. Creating a new E-Mail
    Creating an E-Mail
    Addressing an E-Mail
    Attaching a file
    Sending an E-Mail

    7. Managing E-Mail
    Printing a message
    Creating folders
    Moving messages to folders
    Renaming, Moving and Deleting folders
    Working with Favourite Folders
    Sending and Receiving mail

    8. Searching for items
    Search folders
    Using search folders
    Instant search
    Advanced find

    9. Introduction to the calendar
    Calendar interface
    Weather bar
    Creating an appointment
    Editing an appointment
    Calendar View
    Reminders

    10. Introduction to tasks
    Tasks Interface
    Creating a new task
    Editing a task
    Working with task views

    11. Introduction to contacts
    Contacts interface
    Creating a new contact
    Editing a contact
    Organising contacts
    Basic contact views
    Contact search

    12. Topics not discussed
    Post workshop overview

    Course Duration

    1 day/s

    Who should attend

    This course is intended for novice users of Microsoft Outlook.

    **Quote does not include Any Exam Fees (if applicable)

    IMPORTANT ACTION: Do Not Wait To Improve Your Skills.  

    Book Now By Completing Online Booking Form / Customised Proposal or Obtain Approval For Your Already Received Customised Proposal

    Frequently Asked Questions

    Is this course accredited?

    BOTI offers a mix of SETA-accredited, internationally-certified (VMEdu) and non-accredited skills-programme courses. Please confirm a specific course's accreditation status with us when you enquire. All delegates receive a certificate of completion.

    Can this course be delivered in-house at our premises?

    Yes. Every BOTI course can be delivered on-site at your offices anywhere in South Africa, or at a scheduled public venue, and can be customised to your team and industry.

    How do I book or get a quote?

    Use the enquiry form on this page for a tailored quote, or call 011 882 8853 / email [email protected]. The course length and next public course date are shown in the Quick Look summary.

    Can this training count towards our B-BBEE scorecard?

    Yes - skills development training can contribute to your B-BBEE scorecard, and where learnerships apply you may also access SETA grants and the Section 12H tax allowance. Ask us how to structure it for maximum points.

    Do you tailor the training to our industry?

    Yes. Our training is built around your business, using practical, real-world examples relevant to your team and sector.

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