Quick Look Course Summary:The Art of Face to Face Communication – BOTi Essential Course
Next Public Course Date:
Length: 1 day(s)
Price: 1 Person R 3,982.50 EX VAT 3 Person R 2,729.81 EX VAT 10 Person R 1,885.40 EX VAT
Locations & Venues: Off-site or in-house. We train in all major city centres throughout South Africa.
The Art of Face to Face Communication Training: Course Introduction
In our modern age, we’re steadily loosing the art of human interaction
From marketing to management, from sales to operations… The ability to effectively communicate face-to-face and get the best out of others is as important in life as it is in business. This is a soft skills course for any individual or employee who wants to improve their face-to face communication skills.
The Art of Face to Face Communication Training: Course outline
People often have to move between the impersonal technology and the close reality of human interactions. Many scenarios are in play – there may be escalating issues, sensitive feelings, urgencies, authority and power and more – these situations require that business people need to meet face to face in the same room to exchange information and resolve issues. Alternatively we may need to simulate face-to-face communication with individuals in distant countries/locations (e.g. video conferencing). Do not be fooled – Face-to-face communication skills is a key driver to career success and positive outcomes, especially in our modern computer age.
1. Face the Facts
Recognise Face-to-Face Impact
Appreciate the Advantages
Understand the Behaviours
Conquer Your Fears
Factor in Personality Preferences
2. Practice Non-Verbal Communication
Value the Unspoken
Be Aware of your Body
Check Your Physical Appearance
Take Advantage of Your Voice
Watch the Clock
Consider Spatial Arrangements
3. Choose Your Words Carefully
Realise Your Words Have Impact
Create a Positive Impression
Phrase Your Words for a Business Context
Update Your Language
4. Listen Closely
Enhance Your Listening Ability
Give Nonverbal Feedback
Delay Your Response
Paraphrase and Clarify
Affirm the Speakers Feelings
5. Communicate Across the Miles
Adapt Face-to-Face Strengths to Other Communication
Respect for Cross-Cultural Preferences
Gesture with Care
The Art of Face to Face Communication Training: Course Duration
The Art of Face to Face Communication Training Course: Who should attend
This course (Communication Courses, Course In Communication Skills, Communication Skills Courses, Effective Communication Courses, Conversation Coaching, Communication Training) is for anyone who wants to improve their communication skills.
**Quote does not include Any Exam Fees (if applicable)
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