Qualification Title: National Certificate: Generic Management

SAQA I.D. 59201 NQF Level: 05 Credits: 162

Course duration:  30 days over 12 months

This is an accredited qualification

Embark upon general management skills training, book your seat now on BOTI’s National Certificate: Generic Management Course and find out more about generic management nqf level 4 and nqf accredited courses.  BOTI offers business training programmes across South Africa.

“The specifics of General Management”

What you will learn

This course will enable you to manage first line managers in an organisational entity. First line managers may include team leaders, supervisors, junior managers, section heads and foremen. The focus of this qualification is to enable you to develop competence in a range of knowledge, skills, attitudes and values including:

• Initiating, developing, implementing and evaluating operational strategies, projects and action plans, and where appropriate, recommending change within teams and/or the unit so as to improve the effectiveness of the unit.
• Monitoring and measuring performance and applying continuous or innovative improvement interventions in the unit in order to attain its desired outcomes, including customer satisfaction, and thereby contributing towards the achievement of the objectives and vision of the entity.
• Leading a team of first line managers, by capitalising on the talents of team members and promoting synergistic interaction between individuals and teams, to enhance individual, team and unit effectiveness in order to achieve the goals of the entity.

Embark upon general management skills training, book your seat now on BOTI’s National Certificate: Generic Management Course and find out more about generic management nqf level 4 and nqf accredited courses.  BOTI offers business training programmes across South Africa.

• Building relationships using communication processes both vertically and horizontally within the unit, with superiors and with stakeholders across the value chain to ensure the achievement of intended outcomes.
• Applying the principles of risk, financial and knowledge management and business ethics within internal and external regulatory frameworks in order to ensure the effectiveness and sustainability of the unit.
• Enhancing the development of teams and team members through facilitating the acquisition of skills, coaching, providing career direction, and capitalising on diversity in the unit.

Embark upon general management skills training, book your seat now on BOTI’s National Certificate: Generic Management Course and find out more about generic management nqf level 4 and nqf accredited courses.  BOTI offers business training programmes across South Africa.

The skills, knowledge and understanding demonstrated within this qualification are essential for the creation of a talent pool of experienced and effective middle managers that represents the demographics of the South African society. This qualification will create a leadership cadre for the South African society throughout multiple industries and sectors both private and public.

Course outcomes

Apply the principles of knowledge management

Build teams to achieve goals and objectives

Create and manage an environment that promotes innovation

Develop, implement and evaluate an operational plan

Devise and apply strategies to establish and maintain workplace relationships

Formulate recommendations for a change process

Embark upon general management skills training, book your seat now on BOTI’s National Certificate: Generic Management Course and find out more about generic management nqf level 4 and nqf accredited courses.  BOTI offers business training programmes across South Africa.

Lead people development and talent management

Manage a diverse work force to add value

Monitor and evaluate team members against performance standards

Monitor, assess and manage risk

Select and coach first line managers

Analyse leadership and related theories in a work context

Apply a systems approach to decision making

Apply mathematical analysis to economic and financial information

Embark upon general management skills training, book your seat now on BOTI’s National Certificate: Generic Management Course and find out more about generic management nqf level 4 and nqf accredited courses.  BOTI offers business training programmes across South Africa.

Apply the principles of ethics to improve organisational culture

Develop, implement and evaluate a project plan

Manage the finances of a unit

Use communication techniques effectively

Identify brand mix elements

Conduct negotiations to deal with conflict situations

Recruit and select candidates to fill defined positions

Demonstrate ways of dealing with the effects of dread diseases and in particular HIV/AIDS

Embark upon general management skills training, book your seat now on BOTI’s National Certificate: Generic Management Course and find out more about generic management nqf level 4 and nqf accredited courses.  BOTI offers business training programmes across South Africa.

Who is this course suitable for?

This course is specifically relevant for new managers in order to prepare them to take on  new roles or assist them soon after they take up this challenge.

Title	Details
Apply the principles of knowledge management	252044, Core, Level 5, Level TBA: Pre-2009 was L5, Cr 6
Build teams to achieve goals and objectives	252037, Core, Level 5, Level TBA: Pre-2009 was L5, Cr 6
Create and manage an environment that promotes innovation	252020, Core, Level 5, Level TBA: Pre-2009 was L5, Cr 6
Develop, implement and evaluate an operational plan	252032, Core, Level 5, Level TBA: Pre-2009 was L5, Cr 8
Devise and apply strategies to establish and maintain workplace relationships	252027, Core, Level 5, Level TBA: Pre-2009 was L5, Cr 6
Formulate recommendations for a change process	252021, Core, Level 5, Level TBA: Pre-2009 was L5, Cr 8
Lead people development and talent management	252029, Core, Level 5, Level TBA: Pre-2009 was L5, Cr 8
Manage a diverse work force to add value	252043, Core, Level 5, Level TBA: Pre-2009 was L5, Cr 6
Monitor and evaluate team members against performance standards	252034, Core, Level 5, Level TBA: Pre-2009 was L5, Cr 8
Monitor, assess and manage risk	252025, Core, Level 5, Level TBA: Pre-2009 was L5, Cr 8
Select and coach first line managers	252035, Core, Level 5, Level TBA: Pre-2009 was L5, Cr 8
Analyse leadership and related theories in a work context	120300, Fundamental, Level 5, Level TBA: Pre-2009 was L5, Cr 8
Apply a systems approach to decision making	252026, Fundamental, Level 5, Level TBA: Pre-2009 was L5, Cr 6
Apply mathematical analysis to economic and financial information.	252036, Fundamental, Level 5, Level TBA: Pre-2009 was L5, Cr 6
Apply the principles of ethics to improve organisational culture	252042, Fundamental, Level 5, Level TBA: Pre-2009 was L5, Cr 5
Develop, implement and evaluate a project plan	252022, Fundamental, Level 5, Level TBA: Pre-2009 was L5, Cr 8
Manage the finances of a unit	252040, Fundamental, Level 5, Level TBA: Pre-2009 was L5, Cr 8
Use communication techniques effectively	12433, Fundamental, Level 5, Level TBA: Pre-2009 was L5, Cr 8
Identify brand mix elements	10048, Elective, Level 5, Level TBA: Pre-2009 was L5, Cr 8
Interpret and manage conflicts within the workplace	114226, Elective, Level 5, Level TBA: Pre-2009 was L5, Cr 8
Recruit and select candidates to fill defined positions	12140, Elective, Level 5, Level TBA: Pre-2009 was L5, Cr 9

Other Possible Advantage of Registering a Learnership

The above qualifications, not automatically but subject to further requirements, can be registered as a “Learnership” (a workplace-based practical qualifications).

Tax Incentives

If the above qualification is registered as a learnership (see link for various requirements), the employer can claim a tax allowance of R40,000 (R60,000 for disability) per year . The employer can claim a R40,000 “completion allowance” for NQF level 1-6 (R60,000 for disability).

BBBEE Incentives

By implementing Learnerships you can contribute to gaining up to 8 BBBEE points (4 points for meeting the employee and unemployed learner requirements), plus an additional 5 bonus points for employing successful Learnership graduates (if applicable). Ensure you meet your Total Spend and Disabled Learner Spend targets, and earn 25/20 points for your Skills Development Criteria.

ETI

Try the Employment Tax Incentive. Ensure your learners are between the ages of 18-35 and they qualify you for up to 50% rebate on paid wages (limited to wages of no more than R 6 000 per month) through your monthly PAYE returns. If you pay your new learner R 2 000 per month (recommended minimum), you get R 1 000 back – per month

Skills Development Levy

The remuneration iro of the salaries of a learner will be exempt from Skills Development Levies.

Grant Funding

Learnerships are one of the easiest ways to attract funding, whether through SETA funding or other government-sponsored projects, funding for the costs incurred, are available to your organisation.