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Home / Non-Accredited / Software & IT Non-Accredited / Outlook 365 Essentials Course
Quick Look Course Summary:Outlook 365 Essentials Course
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Next Public Course Date:
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Length: 1 day(s)
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Price (at your venue): 1 Person R 4,811 EX VAT 3 Person R 3,654 EX VAT 10 Person R 2,719 EX VAT
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Certification Type: Non-Accredited
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Locations & Venues: Off-site or in-house. We train in all major city centres throughout South Africa.

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Outlook 365 Essentials Course
Course Introduction
Our newest workshop in Outlook is now available. Among the new features and functions, participants will be taught how to share their calendar to internet applications and to import from apps to Outlook.
Course Outline
1. Introduction
Workshop objectives
Pre workshop review
2. Outlook web apps
Home page
Opening Outlook
Understanding the interface
About IM
Selecting a theme
Closing Outlook
3. Inbox (1)
Viewing the inbox
Filtering messages
Checking messages
Marking an item read/unread
Replying to or forwarding a message
Ignoring conversations
4. Inbox (2)
Changing the view
Creating folders
Moving messages to folders
Renaming, moving and deleting folders
Adding to favourites
Junk mail
5. Creating a new email
New email
Address book
Typing the message
Attaching a file
Inserting a picture
Sending the message
6. Managing email messages
Receive message window
Opening a chat message
Viewing message details
Printing a message
Deleting an email
7. Outlook’s organisational tools
Flagging an item for follow up
Using categories
Performing a simple search
Performing a complex search
Creating a basic rule
Creating an advanced rule
8. Outlook options
Outlook options
Setting Automatic replies
Creating a group
Creating a signature
9. Introduction to calendar
Calendar
Creating an appointment
Changing the calendar view
Creating a meeting request using the scheduling assistant
Editing an appointment
Managing reminders
Sharing the calendar
10. Contacts
Getting started
Importing contacts
Creating a new contact
Working with contacts
Creating a new group
Working with groups
11. Introduction to tasks
Getting started
Creating a new task
Setting a date and reminder
Setting a repeating task
Forwarding a task
Updating task status
12. Topics not discussed
Post workshop overview
Lessons learned
Course Duration
1 day/s
Who should attend
This course is intended for novice users of Microsoft Outlook.
**Quote does not include Any Exam Fees (if applicable)
IMPORTANT ACTION: Do Not Wait To Improve Your Skills.
Book Now By Completing Online Booking Form / Customised Proposal or Obtain Approval For Your Already Received Customised Proposal
Frequently Asked Questions
Is this course accredited?
BOTI offers a mix of SETA-accredited, internationally-certified (VMEdu) and non-accredited skills-programme courses. Please confirm a specific course's accreditation status with us when you enquire. All delegates receive a certificate of completion.
Can this course be delivered in-house at our premises?
Yes. Every BOTI course can be delivered on-site at your offices anywhere in South Africa, or at a scheduled public venue, and can be customised to your team and industry.
How do I book or get a quote?
Use the enquiry form on this page for a tailored quote, or call 011 882 8853 / email [email protected]. The course length and next public course date are shown in the Quick Look summary.
Can this training count towards our B-BBEE scorecard?
Yes - skills development training can contribute to your B-BBEE scorecard, and where learnerships apply you may also access SETA grants and the Section 12H tax allowance. Ask us how to structure it for maximum points.
Do you tailor the training to our industry?
Yes. Our training is built around your business, using practical, real-world examples relevant to your team and sector.
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