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Quick Look Course Summary:Crisis Management Course
  • Next Public Course Date:

  • Length: 1 day(s)

  • Price (at your venue): 1 Person R 4,475.00 EX VAT 3 Person R 3,399.06 EX VAT 10 Person R 2,529.41 EX VAT

  • Certification Type: Non-Accredited

  • Locations & Venues: Off-site or in-house. We train in all major city centres throughout South Africa.

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    Crisis Management Course

    Course Introduction

    Do you know how to handle a crisis? If not, we have the course for you. This course will teach participants who to address any crisis and will give them the skills they need to do this.

    Course Outline

    1. Introduction
    Workshop Objectives

    2. Crisis
    Internal risks
    Eternal risks
    Case study

    3. Workplace violence
    Psychological Acts
    Physical acts
    Case study

    4. Myths
    Violence just happens
    It is uncommon
    Problems will solve themselves
    It is not possible to prevent violence
    Case study

    5. Escalation
    Stalking and bullying
    Case study

    6. Concerning Behaviours
    Emotional abuse
    Causes anxiety
    Examples of behaviour
    Case study

    7. Domestic violence indicators
    Disruptive Calls
    Poor concentration
    Case study

    8. Triggers of workplace violence
    Reprimands and terminations
    Financial strain
    Loss of loved one
    Perceived slights
    Case study

    9. Conflict dangers
    Action point
    Case study

    10. Response
    Note areas of concern
    Discuss it
    Report it
    Report to HR or tip line
    Case study

    11. Strategies
    Emergency procedures
    Train employees
    Case study

    12. Topics not discussed
    Post Workshop overview

    Course Duration

    1 day/s

    Who should attend

    This course is intended for anyone interested in crisis management.

    **Quote does not include Any Exam Fees (if applicable)

    IMPORTANT ACTION: Do Not Wait To Improve Your Skills.  

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