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Quick Look Course Summary:Further Education and Training Certificate: Generic Management (NQF Level 4)
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Length: 30 day(s)
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Price (at your venue): 1 Person R 81,689 EX VAT 3 Person R 49,466 EX VAT 10 Person R 34,276 EX VAT
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Certification Type:Accredited
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Locations & Venues: Off-site or in-house. We train in all major city centres throughout South Africa.
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Further Education and Training Certificate: Generic Management (NQF Level 4)
Your team leaders and supervisors earn a nationally recognised NQF Level 4 management qualification while they apply each skill to the team they already run.
Most supervisors are promoted because they were good at the job, not because anyone taught them to manage. The Further Education and Training Certificate: Generic Management is the generic management NQF 4 qualification for that first management step (SAQA ID 57712, 150 credits). It covers the four tasks of management – leading, managing yourself, managing people and running sound management practices – in a generic form that applies in any sector, so the programme can be related to your own industry.
BOTI delivers it as 30 contact days spread over 9 to 12 months, so learners use each block at work before the next one. Core unit standards cover leadership, the code of conduct, structured meetings, working towards objectives, the team leader's responsibilities, budgets, service levels, motivating a team, priorities and problem solving. Fundamentals build business writing, reading, spoken communication, statistics and financial mathematics. Electives add HIV/AIDS in the workplace, occupational health and safety, the functions of an organisation and how junior management relates to other roles.
BOTI delivers the qualification under its Services SETA accreditation (12582). It is a pre-2009 qualification kept open under the Minister's transitional arrangements, and the last date for new enrolments is 30 June 2028.
Why this course
For your organisation
- A nationally recognised NQF Level 4 qualification for your supervisory layer
- Team leaders who plan, budget and manage performance to a consistent standard
- Learning applied to real work between contact sessions
- Generic content that fits any sector and can use your own examples
- Accredited training that supports your workplace skills plan
For your delegates
- A full qualification of 150 credits at NQF Level 4
- Practical tools for meetings, budgets, priorities and team motivation
- Stronger business writing, reading and numeracy
- A foundation for further management development
What delegates will be able to do
- Apply leadership concepts to lead a team at work
- Run structured meetings that end in clear decisions and actions
- Set objectives and work towards them in a systematic way
- Manage expenditure against the budget for your area
- Monitor the level of service your team gives to different customers
- Motivate and build a team, and manage individual and team performance
- Prioritise time and work for yourself and your team
- Solve problems, make decisions and carry the solutions through
- Apply the organisation's code of conduct and promote ethical behaviour
- Apply occupational health, safety and environmental principles in your area
Who should attend
Junior managers of small organisations, junior managers of business units in medium and large organisations, and people preparing for these roles – team leaders, supervisors, foremen and section heads. HR and L&D managers use it to give a whole supervisory layer a recognised management qualification.
Course outline
Day Part 1 – Core unit standards: leading and managing a team
Leadership, ethics and the team leader's role
- 242824 – Leadership concepts applied at work (NQF 4, 12 credits)
- 242815 – Applying the organisation's code of conduct (NQF 4, 5 credits)
- 242821 – The team leader's responsibility for organisational standards (NQF 4, 6 credits)
- 242819 – Motivating and building a team (NQF 4, 10 credits)
Planning, meetings and decisions
- 242822 – A systematic approach to achieving objectives (NQF 4, 10 credits)
- 242816 – Running a structured meeting (NQF 4, 5 credits)
- 242811 – Prioritising time and work for yourself and the team (NQF 4, 5 credits)
- 242817 – Solving problems, making decisions and implementing solutions (NQF 4, 8 credits)
Budgets and customers
- 242810 – Managing expenditure against a budget (NQF 4, 6 credits)
- 242829 – Monitoring service levels to a range of customers (NQF 4, 5 credits)
Day Part 2 – Fundamental unit standards: communication and mathematical literacy
Communication (NQF 3)
- 119472 – Adapting spoken communication to the audience and context (NQF 3, 5 credits)
- 119457 – Interpreting and using information from texts (NQF 3, 5 credits)
- 119467 – Language and communication for occupational learning (NQF 3, 5 credits)
- 119465 – Writing and presenting texts for different purposes (NQF 3, 5 credits)
Communication (NQF 4)
- 119462 – Sustained spoken communication and evaluating spoken texts (NQF 4, 5 credits)
- 119469 – Reading, analysing and responding to a variety of texts (NQF 4, 5 credits)
- 12153 – Using the writing process for business texts (NQF 4, 5 credits)
- 119459 – Writing and presenting for a wide range of contexts (NQF 4, 5 credits)
Mathematical literacy
- 9015 – Statistics and probability to examine and report on real-life problems (NQF 4, 6 credits)
- 9016 – Shape and motion in two and three dimensions (NQF 4, 4 credits)
- 7468 – Mathematics for personal, business, national and international financial issues (NQF 4, 6 credits)
Day Part 3 – Elective unit standards
Health, safety and wellness at work
- 114941 – HIV/AIDS knowledge applied to a business sector and a workplace (NQF 3, 4 credits)
- 113852 – Occupational health, safety and environmental principles (NQF 3, 10 credits)
The organisation and the junior manager
- 242814 – Core and support functions of an organisation (NQF 3, 6 credits)
- 242818 – How junior management relates to other roles (NQF 4, 5 credits)
How it is delivered
30 contact days spread over 9 to 12 months, 08:30-16:00, scheduled around your operations. Contact sessions run at your offices anywhere in South Africa, at a BOTI venue, or live online, for one learner or a group of up to about 20. Learner guides and Portfolio of Evidence workbooks are provided, and learners complete workplace tasks between sessions.
What our clients say
“Throughout both interventions, BOTI demonstrated a high level of professionalism, subject matter expertise, and commitment to quality training delivery. Their ability to effectively manage virtual learning environments and engage participants contributed significantly to the success of the programmes.”
“[The organisation] confirms that BOTI delivered the contracted services over the 24-month period, and we have no hesitation in recommending Business Optimization Training Institute (Pty) Ltd to any organisation seeking a similar e-Learning or skills development solution.”
“The training was presented through an interesting and easy-to-use online platform, and we were impressed by its quality.”
Frequently asked questions
Is this qualification still open for enrolment?
Yes. It is a pre-2009 SETA qualification kept open under the Minister's transitional arrangements. The last date for new enrolments is 30 June 2028, and enrolled learners have until 30 June 2031 to complete. The dates follow the SAQA register, so we confirm them when you book.
Is it accredited?
Yes. It is registered on the NQF (SAQA ID 57712, NQF Level 4, 150 credits) and BOTI delivers it under its Services SETA accreditation (12582).
Can you run it at our offices?
Yes. Most groups train at the client's premises anywhere in South Africa; we can also use a BOTI venue or run sessions live online, and we schedule the 30 contact days around your operations.
How many learners can we enrol?
From one learner to groups of about 20. The price per learner drops as the group grows – see the price table, or ask us for a quote.
Can it be registered as a learnership?
Subject to further requirements, yes. A registered learnership may give access to the learnership tax allowance, the Employment Tax Incentive for qualifying young employees and SETA grant funding – confirm the details with your tax adviser or skills development facilitator.
Is there a lower or higher level?
Yes. The National Certificate: Management (NQF Level 3) suits new team leaders, and the National Certificate: Generic Management (NQF Level 5) is for managers who lead other supervisors.
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