Quick Look Course Summary:Use communication skills to handle and resolve conflict in the workplace  
  • Next Public Course Date:

  • Length: 2 day(s)

  • Price: 1 Person R 10,615.00 EX VAT 3 Person R 5,991.67 EX VAT 10 Person R 4,028.07 EX VAT

  • Certification Type:Non-Accredited

  • Locations & Venues: Off-site or in-house. We train in all major city centres throughout South Africa.

Use communication skills to handle and resolve conflict in the workplace  

(This Unit Standard course is aligned to: National Certificate:  Business Administration Services)

SAQA I.D. 67465 NQF Level: NQF Level 03

Unit Standard: 9533

Number of credits:  3

Introduction

Enhance your communication skills.  Enroll on a communication skills course.  BOTI offers courses to improve communication skills and communication classes.  Reserve your seat now on BOTI’s Unit Standard course: Use communication skills to handle and resolve conflict in the workplace.  BOTI offers business training programmes across South Africa.

Course outline

Identify a conflict situation and communicate in such a way that the conflict can be resolved in a constructive manner.

 

Prior learning requirements

ABET Level 4 Literacy.

 

Unit standard range

Commonly occuring conflicts in the South African work situation.

 

Enhance your communication skills.  Enroll on a communication skills course.  BOTI offers courses to improve communication skills and communication classes.  Reserve your seat now on BOTI’s Unit Standard course: Use communication skills to handle and resolve conflict in the workplace.  BOTI offers business training programmes across South Africa.

 

Course outcomes

  • State and explain the difference between feelings and actual problem (contents)
  • Handle and resolve a conflict in the workplace
  • Demonstrate an understanding of different conflict situations in the workplace

 

Use communication skills to handle and resolve conflict in the workplace  

SAQA I.D. 67465 NQF Level: NQF Level 03

Unit Standard:  9533

Course duration

2 days

 

Enhance your communication skills.  Enroll on a communication skills course.  BOTI offers courses to improve communication skills and communication classes.  Reserve your seat now on BOTI’s Unit Standard course: Use communication skills to handle and resolve conflict in the workplace.  BOTI offers business training programmes across South Africa.

 

Who should attend:  Use communication skills to handle and resolve conflict in the workplace course

This course is aimed at those who wish to improve their business communication skills.

 

**Quote does not include Any Exam Fees (if applicable)

IMPORTANT ACTION: Do Not Wait To Improve Your Skills.  

Book Now By Completing Online Booking Form / Customised Proposal or Obtain Approval For Your Already Received Customised Proposal

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Enhance your communication skills.  Enroll on a communication skills course.  BOTI offers courses to improve communication skills and communication classes.  Reserve your seat now on BOTI’s Unit Standard course: Use communication skills to handle and resolve conflict in the workplace.  BOTI offers business training programmes across South Africa.

 

 

 

 

 

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