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Quick Look Course Summary:Use communication skills to handle and resolve conflict in the workplace
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Next Public Course Date:
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Length: 2 day(s)
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Price: 1 Person R 10,615.00 EX VAT 3 Person R 5,991.67 EX VAT 10 Person R 4,028.07 EX VAT
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Certification Type:Non-Accredited
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Locations & Venues: Off-site or in-house. We train in all major city centres throughout South Africa.
Use communication skills to handle and resolve conflict in the workplace
(This Unit Standard course is aligned to: National Certificate: Business Administration Services)
SAQA I.D. 67465 NQF Level: NQF Level 03
Unit Standard: 9533
Number of credits: 3
Introduction
Enhance your communication skills. Enroll on a communication skills course. BOTI offers courses to improve communication skills and communication classes. Reserve your seat now on BOTI’s Unit Standard course: Use communication skills to handle and resolve conflict in the workplace. BOTI offers business training programmes across South Africa.
Course outline
Identify a conflict situation and communicate in such a way that the conflict can be resolved in a constructive manner.
Prior learning requirements
ABET Level 4 Literacy.
Unit standard range
Commonly occuring conflicts in the South African work situation.
Enhance your communication skills. Enroll on a communication skills course. BOTI offers courses to improve communication skills and communication classes. Reserve your seat now on BOTI’s Unit Standard course: Use communication skills to handle and resolve conflict in the workplace. BOTI offers business training programmes across South Africa.
Course outcomes
- State and explain the difference between feelings and actual problem (contents)
- Handle and resolve a conflict in the workplace
- Demonstrate an understanding of different conflict situations in the workplace
Use communication skills to handle and resolve conflict in the workplace
SAQA I.D. 67465 NQF Level: NQF Level 03
Unit Standard: 9533
Course duration
2 days
Enhance your communication skills. Enroll on a communication skills course. BOTI offers courses to improve communication skills and communication classes. Reserve your seat now on BOTI’s Unit Standard course: Use communication skills to handle and resolve conflict in the workplace. BOTI offers business training programmes across South Africa.
Who should attend: Use communication skills to handle and resolve conflict in the workplace course
This course is aimed at those who wish to improve their business communication skills.
**Quote does not include Any Exam Fees (if applicable)
IMPORTANT ACTION: Do Not Wait To Improve Your Skills.
Book Now By Completing Online Booking Form / Customised Proposal or Obtain Approval For Your Already Received Customised Proposal
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Enhance your communication skills. Enroll on a communication skills course. BOTI offers courses to improve communication skills and communication classes. Reserve your seat now on BOTI’s Unit Standard course: Use communication skills to handle and resolve conflict in the workplace. BOTI offers business training programmes across South Africa.
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