Communication & Business Writing
These courses are for anyone whose work depends on being understood: staff who write emails, reports and proposals, managers who present to boards and clients, administrators who take minutes, and people who negotiate for their organisation. They build clear writing, confident speaking and better conversations, and the courses are practical, built around the documents and situations people meet at work.
Courses run for one to three days. Choose a short course for a single skill, such as email etiquette or public speaking, or a two- or three-day course for report writing, presentations or negotiation. Training runs in-house at your premises, at BOTI's venue in Sunningdale, Johannesburg, or online.
Most popular
- Effective Business Writing and Communication Skills · 2 days. Concise, clear and professional business writing, from grammar and punctuation to proposals.
- Presentation Skills · 2 days. Plan, design and deliver confident, persuasive presentations, starting with managing nerves.
- Key Negotiation Skills · 2 days. Prepare properly, read the other party, choose a strategy and reach agreements that hold, with colleagues, clients or suppliers.
- Public Speaking · 1 day. Plan, structure and deliver a talk with confidence to any audience.
- Report Writing · 3 days. Present information in report format: find the right sources, work with stakeholders and write for the reader.
- Professional Report Writing Skills · 3 days. Fix weak planning, poor structure and mismatched information so that reports lead to decisions.
Showing 1–16 of 21 results
All courses in this category
Business writing and reports
- Effective Business Writing and Communication Skills · 2 days. Grammar, punctuation and clear business writing, then writing a professional proposal.
- Report Writing · 3 days. Compile reports that meet the reader's needs.
- Professional Report Writing Skills · 3 days. Fix weak planning, poor structure and mismatched information so that reports lead to decisions.
- Proposal Writing · 2 days. Plan, structure, write and proofread compliant, persuasive tender proposals.
- Business Writing Skills for Function and Purpose · 3 days. Business writing for different purposes, with effective meetings.
- Collaborative Business Writing · 2 days. Formal, professional business writing, and producing documents together.
- Write, Present or Sign Texts for a Range of Communicative Contexts · 3 days. Write for different audiences and purposes.
- Email Etiquette · 1 day. Make every email look and sound professional.
Presentations, public speaking and media
- Presentation Skills · 2 days. Persuasive presentations, from planning to delivery.
- Public Speaking · 1 day. Confidence and structure for speaking to any audience.
- Professional Presentations · 2 days. Speak with knowledge, conviction and tact in presentations and business communication.
- Master Effective Business Communication and Presentation Skills · 2 days. Verbal and non-verbal communication at work, and presenting with confidence.
- Media and Public Relations · 1 day. Prepare spokespeople to face the press at a launch, a leadership change or a crisis.
- Engage in Sustained Oral Communication and Evaluate Spoken Texts · 3 days. Sustain a spoken exchange and judge what others say.
- Accommodate Audience and Context Needs in Oral Communication · 3 days. Adapt what you say, and how you say it, to the audience and the situation.
- Accommodate Audience and Context Needs in Oral/Signed Communication · 3 days. Adapt spoken communication to the audience and context.
Meetings and minutes
- Chairing a Meeting with Confidence and Keeping Good Minutes · 2 days. Run structured, formal meetings and keep accurate minutes.
- Meeting and Minute Taking · 1 day. Capture accurate, action-focused minutes and run productive meetings.
- Plan and Prepare Meeting Communications · 3 days. Prepare the notices, agendas and papers a meeting needs.
Interpersonal skills and negotiation
- Key Negotiation Skills · 2 days. Structured negotiation for workplace conflict and for deals with clients, suppliers and partners.
- Communication Strategies · 1 day. Listening, attention and speaking with impact, from one-to-one conversations to the boardroom.
- Business Communication Strategies: Verbal, Non-Verbal and Written · 3 days. Communicate with managers, staff and clients in person and in writing, including meeting minutes.
- Interpersonal Skills · 1 day. The basics of communication, and how to improve the skills you already have.
- Assertiveness and Self-Confidence · 1 day. The four communication styles, positive self-talk and confident delivery, to set boundaries without aggression.
- Body Language Basics · 2 days. Read and use non-verbal communication, including common gestures.
- Social Intelligence · 1 day. Build the social awareness behind good working relationships.
- Developing Your Interpersonal Skills to Effectively Resolve Conflict · 2 days. Face workplace conflict with confidence instead of avoiding it.
- Engage in a Range of Speaking and Listening Interactions · 3 days. Speak, listen and respond with clarity across everyday workplace situations.
- Use Language and Communication in Occupational Learning · 3 days. Use language and communication well while learning at work.
Guides
- Public speaking training. How public speaking training builds confidence and technique.
- Public speaking and presentation skills training in South Africa. How instructor-led public speaking training works for teams.
- What are the four most important elements of negotiation? The core elements every negotiator needs to prepare.
- Proposal writing training. What proposal and executive report writing training covers.
- Tender proposal writing: how to structure and win more bids. Compliant structure, win themes, scoring criteria and pricing.
What our clients say
“The training was well executed and of a high quality ... We would like to recommend BOTI for future trainings.”
“We were particularly impressed by the quality of facilitation and the practical relevance of the content presented. The programme was delivered with professionalism, clarity, and a strong emphasis on real-world application”
“The course was efficiently organized and aligned with our schedule. We were impressed by the quality of the training and the expertise of the facilitator.”
Frequently asked questions
Which writing course should we choose?
Business Writing (one day) covers everyday professional writing, and Effective Business Writing and Communication Skills (two days) goes further. For people who write reports, choose Report Writing or Professional Report Writing Skills (three days). For tenders and bids, choose Proposal Writing (two days).
Presentation Skills or Public Speaking?
Public Speaking (one day) builds the confidence and structure to speak to any audience. Presentation Skills (two days) adds designing and delivering a persuasive presentation. If your team also needs PowerPoint, see PowerPoint Advanced with Presentation Skills.
Can you train our team at our offices or online?
Yes. Every course here runs in-house at your premises, at BOTI's venue in Sunningdale, Johannesburg, or online, and can be customised to your team and industry.
Are these courses accredited?
No. The courses in this category are not accredited. They are delivered as professional skills programmes, and delegates receive a BOTI certificate of attendance. For credit-bearing training, see Qualifications.
Tell us your team's goal and we will recommend the course
Tell us what your people write, present or negotiate, and where it goes wrong, and we will recommend the course. Call 011 882 8853 or email [email protected].