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Quick Look Course Summary:Kanban Essentials Certified (KEC) Training (1 day)
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Length: 1 day(s)
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Price (at your venue): 1 Person R 16,576 EX VAT 3 Person R 7,336 EX VAT 10 Person R 3,229 EX VAT
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Certification Type:Non-Accredited
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Locations & Venues:

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Kanban Essentials Certified (KEC) Training (1 day)
Get work flowing: a working Kanban board for your own team, sensible work-in-progress limits, and the measures to keep improving delivery.
When everything is urgent, teams start too much and finish too little. Work piles up in hidden queues, deadlines slip and nobody can say when a request will be done. This one-day Kanban training shows any team – IT, operations, admin, marketing or projects – how to make its real workflow visible, stop overloading people and get work moving steadily to done.
Delegates learn where Kanban comes from, its principles and core practices, and how it compares with Scrum. They then design a board that reflects how work actually moves, set their first work-in-progress limits, and learn to spot bottlenecks, handle urgent work with classes of service, and measure lead time, cycle time and throughput with a cumulative flow diagram. The day also covers the short meetings that keep a Kanban system improving, from replenishment to the daily Kanban meeting and service delivery reviews.
Kanban starts with what you do now, so there is no big reorganisation. In the afternoon workshop each team builds a board for its own work and agrees its first improvements. The day ends with the Kanban Essentials Certified (KEC) exam, which is free.
Why this course
For your organisation
- Work and bottlenecks visible at a glance, for managers and team alike
- Less multitasking and more work finished
- More predictable delivery dates based on measured lead times
- An improvement method that starts with current processes – no restructuring
- An internationally recognised credential with no exam fee
For your delegates
- A Kanban board designed for your own team's work
- Practical rules for setting and using work-in-progress limits
- Simple flow measures you can start tracking the next day
- The KEC certification, written on the day
What delegates will be able to do
- Explain the Kanban principles and core practices and how Kanban differs from Scrum
- Map a team's real workflow onto a Kanban board with cards, swimlanes and blockers
- Set and adjust work-in-progress limits and pull work rather than push it
- Identify bottlenecks and queues and manage urgent work with classes of service
- Measure lead time, cycle time and throughput and read a cumulative flow diagram
- Run the daily Kanban meeting and the replenishment and review cadences
- Write explicit process policies, including definitions of ready and done
Who should attend
Any team or manager who wants a lightweight, immediately useful way to improve workflow and delivery – in IT, operations, admin, marketing, finance, HR or projects. No IT background is needed, and the course works well for a whole team trained together.
Course outline
Day 1 – Building and running a Kanban system
Kanban foundations
- Lean thinking and the Toyota production system
- Kanban for knowledge work and services
- Kanban compared with Scrum
- Start with what you do now and improve step by step
- The core practices: visualise, limit work in progress, manage flow, make policies explicit, feedback loops and collaborative improvement
Designing a Kanban board
- Mapping your real workflow into columns
- Cards, swimlanes and blockers
- Definitions of ready and done
- Physical boards and digital tools
Work-in-progress limits and pull
- Why fewer items in progress finishes more work
- Setting your first WIP limits
- Pulling work instead of pushing it
Managing and measuring flow
- Spotting bottlenecks and queues
- Classes of service and expedite work
- Service level expectations
- Lead time, cycle time and throughput
- Reading a cumulative flow diagram
Kanban meetings and cadences
- Replenishment and the daily Kanban meeting
- Delivery planning
- Service delivery reviews and continuous improvement
Workshop and the KEC exam
- Map your team's board, set limits and agree policies
- Choose the first improvements
- KEC exam online: 40 multiple-choice questions in 60 minutes
- 60% needed to pass; no exam fee
How it is delivered
One day, 08:30-16:00, ending with the online KEC exam. In person at your offices anywhere in South Africa, at a BOTI venue, or live online. One delegate or a group of up to 20; the workshop uses your team's own work. Course notes and board-design materials included. Each delegate needs a laptop with internet access for the exam – BOTI can supply laptops at an extra cost. We deliver it at your offices in Johannesburg, Pretoria, Durban, Cape Town and anywhere else in South Africa, at a BOTI venue in Johannesburg, or live online for teams in different places.
What our clients say
★★★★★ 4.8 on Google from 770+ reviews · word-for-word quotes from signed letters of reference, from clients on this and/or related BOTI courses
“All training sessions were well-coordinated, professionally delivered, and aligned with our scheduling requirements. We value the partnership and look forward to continued collaboration with Business Optimization Training Institute in the future.”
“The training was practical, engaging and relevant to our workplace environment, providing participants with valuable knowledge and practical skills that could be applied in their respective roles.”
“All training programmes were delivered in a highly professional manner, with effective coordination and strict adherence to our scheduling requirements. The facilitators demonstrated a commendable level of expertise, and the quality of delivery consistently met our expectations.”
Frequently asked questions
Is the exam included?
Yes. The KEC exam is free and is written online at the end of the day: 40 multiple-choice questions in 60 minutes, with 60% needed to pass.
Is Kanban only for IT teams?
No. Kanban works for any team that handles a flow of requests or tasks – operations, admin, finance, HR, marketing and projects as well as IT. No IT background is needed.
Can you run it at our offices, and for how many people?
Yes. We train at your premises anywhere in South Africa, at a BOTI venue or live online, for one delegate or a group of up to 20. Training a whole team together works best, because the workshop builds your real board.
Is it accredited?
No – it is a non-accredited short course. Delegates receive a BOTI certificate of attendance and, if they pass, the international KEC certification from Kanbanstudy.
Should we choose Kanban or Scrum?
Kanban suits teams with a continuous flow of work and changing priorities; Scrum suits teams delivering a product in fixed sprints. If you are unsure, the one-day Scrum Fundamentals course is a good comparison, and Agile Master Certified (3 days) covers both alongside other methods.
Can you run this course in Johannesburg, Cape Town or Durban?
Yes. We train on site at your offices in Johannesburg, Pretoria, Durban, Cape Town and across South Africa, at a BOTI venue in Johannesburg, or live online so a team spread over several offices can attend together.
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- Course: Kanban Essentials Certified (KEC) Training (1 day)
- Length: 1 day(s)
- Delegates: 1
- Price:
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