Home / Non-Accredited / Human Resources, Labour & Employment Equity / Creating High Performing Teams through Performance Management (2 days)
Quick Look Course Summary:Creating High Performing Teams through Performance Management (2 days)
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Length: 2 day(s)
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Price (at your venue): 1 Person R 10,326 EX VAT 3 Person R 7,594 EX VAT 10 Person R 5,537 EX VAT
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Certification Type:Non-Accredited
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Locations & Venues: Off-site or in-house. We train in all major city centres throughout South Africa.
High Performance Teams (Inside the Company) – self-paced online, 6 months’ access: R950 per learner (ex VAT); teams of 10 or more pay less.
Performance Management – self-paced online, 6 months’ access: R950 per learner (ex VAT); teams of 10 or more pay less.
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Creating High Performing Teams through Performance Management (2 days)
Supervisors and managers turn a group of individuals into a team that knows its goals, grows its skills and delivers to standard.
A team is only as strong as its weakest link. When one member falls behind, others carry the load, deadlines slip and resentment builds. Many supervisors sense the problem but have no system to see it early or fix it fairly. This two-day team performance management course gives them that system: clear team and individual goals, development plans that close skill gaps, and a routine for monitoring, evaluating and giving feedback.
Day one builds the team and its goals. Delegates look at how teams develop through forming, storming, norming and performing, how the planning, organising, leading and controlling functions apply to their team, and how their own leadership and communication style affects results. They then cascade organisational objectives into measurable team and individual goals and practise agreeing them with team members.
Day two covers development and follow-through. Delegates draw up development plans with clear actions, time frames and accountability, set up simple monitoring and records, analyse where performance varies, and practise feedback that recognises good work and addresses gaps. The course ends with each delegate building a performance and development plan for their own team, aligned to the organisation's skills and employment equity priorities where relevant.
Why this course
For your organisation
- Team goals that are measurable and aligned with organisational objectives
- Skills gaps identified and closed through planned development
- Under-performance spotted early and handled fairly
- Better trust, motivation and shared accountability in teams
For your delegates
- A clear picture of how your team develops and what it needs from you
- Templates for team goals, performance agreements and development plans
- A routine for monitoring and recording team performance
- Practice giving feedback that motivates and corrects
What delegates will be able to do
- Diagnose your team's stage of development and adapt your leadership to it
- Apply planning, organising, leading and controlling to team performance
- Set measurable team and individual goals aligned with organisational objectives
- Agree goals and measures with team members and record them
- Draw up development plans with specific actions, time frames and accountability
- Monitor performance and keep records that show progress over time
- Analyse performance records to find variations and decide on corrective action
- Give constructive, respectful feedback that recognises good work and addresses gaps
Who should attend
Supervisors, team leaders and junior managers who manage a team and are responsible for its results, and those preparing to step into a team leadership role.
Course outline
Day 1 – Building the team and setting goals
What makes a team high-performing
- Teams compared with groups
- Forming, storming, norming and performing
- Roles, trust and accountability in a team
- Signs of a struggling team
The manager's role in team performance
- Planning, organising, leading and controlling
- Your leadership style and when to adjust it
- Communication habits that support performance
- Self-assessment and discussion
Setting team and individual goals
- Cascading organisational objectives to the team
- Key performance areas and indicators
- Making goals measurable, clear and achievable
- Linking goals to career paths and to skills and employment equity priorities
Agreeing goals and measures
- Running a goal-setting conversation
- Getting buy-in from team members and other parties
- Recording the agreement
- Practice in pairs
Motivation and trust
- What motivates people at work
- Recognition and fairness
- Behaviours that build or damage trust
Day 2 – Developing, monitoring and evaluating performance
Development plans
- Identifying the competencies each goal requires
- Development options: training, coaching, mentoring and on-the-job learning
- Actions, time frames and accountability
- Agreeing the plan with the employee and their manager
Monitoring performance
- Simple tracking tools and team dashboards
- Regular check-ins
- Keeping and updating performance records
Evaluating performance
- Evaluation methods that are fair and evidence-based
- Analysing records for performance variations
- Individual compared with team results
- Avoiding bias in evaluation
Feedback and corrective action
- Feedback that is constructive, tactful and focused on performance
- Recognising good performance
- Addressing competence gaps and poor performance
- Revising goals when circumstances change
Workshop: your team performance plan
- Building a performance and development plan for your own team
- Peer feedback and refinement
- Personal action plan
How it is delivered
Two days, 08:30-16:00. In person at your offices anywhere in South Africa, at a BOTI venue, or live online. One delegate or a group of up to about 20; examples can use your own performance system. Workbook, templates and a team performance plan included. We deliver it at your offices in Johannesburg, Pretoria, Durban, Cape Town and anywhere else in South Africa, at a BOTI venue in Johannesburg, or live online for teams in different places.
What our clients say
“The course was efficiently scheduled and planned around our timetable. We were impressed by the quality of training given.”
“We were highly impressed by the high caliber of the training provided. The facilitator demonstrated a deep level of expertise that added significant value to the sessions.”
“[The organisation] was highly satisfied with the work conducted … demonstrated a high level of professionalism when conducting the training and deadline driven. Quality material and well-designed course content was utilised.”
Frequently asked questions
Can you deliver the course at our premises?
Yes. We train on site anywhere in South Africa, at a BOTI venue, or live online.
How many team leaders can attend?
From one delegate to a group of about 20. Larger groups pay less per delegate – see the price table or ask for a quote.
Is the course accredited?
No. It is a non-accredited short course and delegates receive a BOTI certificate of attendance.
Can the course follow our KPIs and review forms?
Yes. Send us your performance system beforehand and the facilitator builds it into the exercises and the team plan workshop.
How is this different from the Performance Management Course?
The one-day Performance Management Course focuses on the individual review cycle and appraisal conversation. This two-day course works at team level: team development, development plans and monitoring results across the whole team.
Can you run this course in Johannesburg, Cape Town or Durban?
Yes. We train on site at your offices in Johannesburg, Pretoria, Durban, Cape Town and across South Africa, at a BOTI venue in Johannesburg, or live online so a team spread over several offices can attend together.
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Monday to Friday, 08:00–17:00. After hours, we reply on the next working day – or call 011 882 8853.