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Quick Look Course Summary:Outlook 2010 Expert Course
  • Next Public Course Date:

  • Length: 1 day(s)

  • Price (at your venue): 1 Person R 3,982.50 EX VAT 3 Person R 2,729.81 EX VAT 10 Person R 1,885.40 EX VAT

  • Certification Type: Non-Accredited

  • Locations & Venues: Off-site or in-house. We train in all major city centres throughout South Africa.

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    Outlook 2010 Expert Course: Introduction

    The expert workshop in Outlook is designed to teach participants how to use Outlook on an expert level. All materials needed for the workshop will be provided.

    Outlook 2010 Expert Course :Course Outline

    1. Introduction
    Pre workshop review
    Workshop objectives

    2. The Outlook environment
    Selecting mail options
    Setting calendar options
    Setting people options
    Selecting task options
    Setting general and other options
    Using the people pane
    Customising the ribbon and quick access toolbar

    3. Quick steps
    Creating a quick step
    Performing a quick step
    Editing, duplicating or deleting a quick step
    Resetting a quick step to default settings

    4. Outlook rules
    Introduction to rules
    Creating a basic rule
    Creating an advanced rule

    5. Messages
    Resending a message
    Recalling a message
    Attaching an Outlook item
    Inserting a hyperlink
    Saving a message in another format
    Using Outlook Templates

    6. Message properties and options
    Showing or hiding copy fields
    Specifying a sending account
    Specifying a sent item folder
    Setting permissions
    Message properties window

    7. Formatting Messages
    Using Paste Special
    Formatting graphics
    Inserting a shape
    Inserting Smart Art
    Inserting a table
    Inserting a chart

    8. Managing Automatic content
    Managing signatures
    Managing stationery
    Setting reply and forward options

    9. Calendar, Appointments and Meetings
    Printing appointment details
    Forwarding an Appointment
    The scheduling assistant
    Cancelling a meeting or invitation
    Proposing a new meeting time
    Opening other calendars

    10. Contacts and contact groups
    Modifying a business card
    Forwarding a contact
    Creating a contact group
    Managing contact group members
    Sending to a contact group
    Forwarding a contact group
    Viewing group properties

    11. Working with tasks
    Managing task details
    Sending a status report
    Moving or copying a task to another folder
    Accepting or declining a task
    Saving the current task view
    The Journal

    12. Topics not discussed
    Post workshop overview

    Outlook 2010 Expert Course: Course Duration

    1 day/s

    Who should attend: Outlook 2010 Expert Course

    This course is intended for advanced users of Microsoft Outlook.

    **Quote does not include Any Exam Fees (if applicable)

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