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Home / Non-Accredited / Software & IT Non-Accredited / Outlook 2010 Expert Course
Quick Look Course Summary:Outlook 2010 Expert Course
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Next Public Course Date:
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Length: 1 day(s)
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Price (at your venue): 1 Person R 4,811 EX VAT 3 Person R 3,654 EX VAT 10 Person R 2,719 EX VAT
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Certification Type: Non-Accredited
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Locations & Venues: Off-site or in-house. We train in all major city centres throughout South Africa.

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Outlook 2010 Expert Course: Introduction
The expert workshop in Outlook is designed to teach participants how to use Outlook on an expert level. All materials needed for the workshop will be provided.
Outlook 2010 Expert Course :Course Outline
1. Introduction
Pre workshop review
Workshop objectives
2. The Outlook environment
Selecting mail options
Setting calendar options
Setting people options
Selecting task options
Setting general and other options
Using the people pane
Customising the ribbon and quick access toolbar
3. Quick steps
Creating a quick step
Performing a quick step
Editing, duplicating or deleting a quick step
Resetting a quick step to default settings
4. Outlook rules
Introduction to rules
Creating a basic rule
Creating an advanced rule
5. Messages
Resending a message
Recalling a message
Attaching an Outlook item
Inserting a hyperlink
Saving a message in another format
Using Outlook Templates
6. Message properties and options
Showing or hiding copy fields
Specifying a sending account
Specifying a sent item folder
Setting permissions
Message properties window
7. Formatting Messages
Using Paste Special
Formatting graphics
Inserting a shape
Inserting Smart Art
Inserting a table
Inserting a chart
8. Managing Automatic content
Managing signatures
Managing stationery
Setting reply and forward options
9. Calendar, Appointments and Meetings
Printing appointment details
Forwarding an Appointment
The scheduling assistant
Cancelling a meeting or invitation
Proposing a new meeting time
Opening other calendars
10. Contacts and contact groups
Modifying a business card
Forwarding a contact
Creating a contact group
Managing contact group members
Sending to a contact group
Forwarding a contact group
Viewing group properties
11. Working with tasks
Managing task details
Sending a status report
Moving or copying a task to another folder
Accepting or declining a task
Saving the current task view
The Journal
12. Topics not discussed
Post workshop overview
Outlook 2010 Expert Course: Course Duration
1 day/s
Who should attend: Outlook 2010 Expert Course
This course is intended for advanced users of Microsoft Outlook.
**Quote does not include Any Exam Fees (if applicable)
IMPORTANT ACTION: Do Not Wait To Improve Your Skills.
Book Now By Completing Online Booking Form / Customised Proposal or Obtain Approval For Your Already Received Customised Proposal
Frequently Asked Questions
Is this course accredited?
BOTI offers a mix of SETA-accredited, internationally-certified (VMEdu) and non-accredited skills-programme courses. Please confirm a specific course's accreditation status with us when you enquire. All delegates receive a certificate of completion.
Can this course be delivered in-house at our premises?
Yes. Every BOTI course can be delivered on-site at your offices anywhere in South Africa, or at a scheduled public venue, and can be customised to your team and industry.
How do I book or get a quote?
Use the enquiry form on this page for a tailored quote, or call 011 882 8853 / email [email protected]. The course length and next public course date are shown in the Quick Look summary.
Can this training count towards our B-BBEE scorecard?
Yes - skills development training can contribute to your B-BBEE scorecard, and where learnerships apply you may also access SETA grants and the Section 12H tax allowance. Ask us how to structure it for maximum points.
Do you tailor the training to our industry?
Yes. Our training is built around your business, using practical, real-world examples relevant to your team and sector.
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Duration: 1 day(s)
Delegates: 1
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