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Quick Look Course Summary:Occupational Certificate: Office Supervisor (SAQA I.D. 118740; NQF Level 05 ; Credits:240) – Full Qualification
  • Next Public Course Date:

  • Length: 25 day(s)

  • Price: 1 Person Price on request 3 Person Price on request 10 Person Price on request

  • Certification Type:Accredited

  • Locations & Venues: Off-site or in-house. We train in all major city centres throughout South Africa.

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    Closing to new enrolments on 31 December 2026

    This qualification (SAQA ID 118740) has passed its registration end date and is now in teach-out. New learners must be enrolled on or before 31 December 2026. Learners enrolled by that date have until 31 December 2029 to complete and be awarded the qualification.

    BOTI remains accredited to deliver it. To secure places, speak to us before the closing date — or ask about the QCTO qualifications that stay open for enrolment beyond 2028.

    Occupational Certificate: Office Supervisor (SAQA I.D. 118740; NQF Level 05; Credits:240) – Full Qualification

    Elevate Your Office Management Career

    Become a Confident Office Supervisor

    Our Occupational Certificate in Office Supervision is designed to equip you with the essential skills to excel in supervisory roles. This accredited program offers flexible learning options to fit your busy schedule.

    Course Overview

    This comprehensive qualification covers all aspects of office supervision, empowering you to effectively manage and lead office operations. You will develop the skills necessary to plan, organize, lead, and control office functions.

    Key Benefits

    • Enhance your leadership abilities and inspire your team
    • Master office operations management and optimize efficiency
    • Develop strong human resource management skills to build a high-performing team
    • Gain proficiency in information technology to support office operations
    • Acquire essential business administration knowledge for strategic decision-making

    Course Modules

    Module 1: Supervisory Skills

    • Leadership styles and theories
    • Team building and motivation
    • Performance management and appraisal
    • Conflict resolution and negotiation
    • Coaching and mentoring

    Module 2: Office Operations Management

    • Office planning and organization
    • Workload management and prioritization
    • Resource allocation and budgeting
    • Quality assurance and control
    • Risk management

    Module 3: Human Resource Management

    • Recruitment and selection
    • Employee relations and labor relations
    • Training and development
    • Performance management
    • Occupational health and safety

    Module 4: Information Technology Applications

    • Office automation and technology
    • Information management and record-keeping
    • Data analysis and reporting
    • Cybersecurity and data protection

    Module 5: Business Administration

    • Financial management principles
    • Procurement and supply chain management
    • Customer service management
    • Business communication and report writing

    Assessment

    Assessment will be based on a combination of assignments, projects, practical assessments, written examinations, case studies, and portfolios.

    Target Audience

    This qualification is ideal for individuals aspiring to supervisory roles in office environments. It is also suitable for those seeking to enhance their leadership and management skills.

    Course Duration

    The course duration is typically 12 months, with a total of 25 contact days.

    Accreditation

    This qualification is accredited by SAQA at NQF Level 05 and carries a credit value of 240.

    Invest in your future and unlock your full potential as an office supervisor.

     

     

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    Frequently Asked Questions

    Is this course accredited?

    Yes. This is one of BOTI's accredited offerings. BOTI is accredited with the Services SETA (accreditation number 12582) and is a QCTO Quality Partner. The qualification or unit standard, its SAQA ID, NQF level and credit value are shown on this page.

    Can this course be delivered in-house at our premises?

    Yes. Every BOTI course can be delivered on-site at your offices anywhere in South Africa, or at a scheduled public venue, and can be customised to your team and industry.

    How do I book or get a quote?

    Use the enquiry form on this page for a tailored quote, or call 011 882 8853 / email [email protected]. The course length and next public course date are shown in the Quick Look summary.

    Can this training count towards our B-BBEE scorecard?

    Yes. As accredited training it counts toward the skills development element of your B-BBEE scorecard, and it can support Workplace Skills Plan, Annual Training Report and SETA grant claims. Where a learnership applies you may also access the Section 12H tax allowance.

    Do you tailor the training to our industry?

    Yes. Our training is built around your business, using practical, real-world examples relevant to your team and sector.

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