National Certificate: Generic Management
Qualification Title: National Certificate: Generic Management
SAQA I.D. 59201 NQF Level: 05 Credits: 162
Course duration: 24 over 12 months
This is an accredited qualification
Embark upon general management skills training, book your seat now on BOTI’s National Certificate: Generic Management Course and find out more about generic management nqf level 4 and nqf accredited courses. BOTI offers business training programmes across South Africa.
“The specifics of General Management”
What you will learn
This course will enable you to manage first line managers in an organisational entity. First line managers may include team leaders, supervisors, junior managers, section heads and foremen. The focus of this qualification is to enable you to develop competence in a range of knowledge, skills, attitudes and values including:
- Initiating, developing, implementing and evaluating operational strategies, projects and action plans, and where appropriate, recommending change within teams and/or the unit so as to improve the effectiveness of the unit.
- Monitoring and measuring performance and applying continuous or innovative improvement interventions in the unit in order to attain its desired outcomes, including customer satisfaction, and thereby contributing towards the achievement of the objectives and vision of the entity.
- Leading a team of first line managers, by capitalising on the talents of team members and promoting synergistic interaction between individuals and teams, to enhance individual, team and unit effectiveness in order to achieve the goals of the entity.
Embark upon general management skills training, book your seat now on BOTI’s National Certificate: Generic Management Course and find out more about generic management nqf level 4 and nqf accredited courses. BOTI offers business training programmes across South Africa.
- Building relationships using communication processes both vertically and horizontally within the unit, with superiors and with stakeholders across the value chain to ensure the achievement of intended outcomes.
- Applying the principles of risk, financial and knowledge management and business ethics within internal and external regulatory frameworks in order to ensure the effectiveness and sustainability of the unit.
- Enhancing the development of teams and team members through facilitating the acquisition of skills, coaching, providing career direction, and capitalising on diversity in the unit.
Embark upon general management skills training, book your seat now on BOTI’s National Certificate: Generic Management Course and find out more about generic management nqf level 4 and nqf accredited courses. BOTI offers business training programmes across South Africa.
The skills, knowledge and understanding demonstrated within this qualification are essential for the creation of a talent pool of experienced and effective middle managers that represents the demographics of the South African society. This qualification will create a leadership cadre for the South African society throughout multiple industries and sectors both private and public.
Course outcomes
Apply the principles of knowledge management
Build teams to achieve goals and objectives
Create and manage an environment that promotes innovation
Develop, implement and evaluate an operational plan
Devise and apply strategies to establish and maintain workplace relationships
Formulate recommendations for a change process
Embark upon general management skills training, book your seat now on BOTI’s National Certificate: Generic Management Course and find out more about generic management nqf level 4 and nqf accredited courses. BOTI offers business training programmes across South Africa.
Lead people development and talent management
Manage a diverse work force to add value
Monitor and evaluate team members against performance standards
Monitor, assess and manage risk
Select and coach first line managers
Analyse leadership and related theories in a work context
Apply a systems approach to decision making
Apply mathematical analysis to economic and financial information
Embark upon general management skills training, book your seat now on BOTI’s National Certificate: Generic Management Course and find out more about generic management nqf level 4 and nqf accredited courses. BOTI offers business training programmes across South Africa.
Apply the principles of ethics to improve organisational culture
Develop, implement and evaluate a project plan
Manage the finances of a unit
Use communication techniques effectively
Identify brand mix elements
Conduct negotiations to deal with conflict situations
Recruit and select candidates to fill defined positions
Demonstrate ways of dealing with the effects of dread diseases and in particular HIV/AIDS
Embark upon general management skills training, book your seat now on BOTI’s National Certificate: Generic Management Course and find out more about generic management nqf level 4 and nqf accredited courses. BOTI offers business training programmes across South Africa.
Who is this course suitable for?
This course is specifically relevant for new managers in order to prepare them to take on new roles or assist them soon after they take up this challenge.
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UNIT STANDARDS: |
ID | UNIT STANDARD TITLE | PRE-2009 NQF LEVEL | NQF LEVEL | CREDITS | |
Core | 252044 | Apply the principles of knowledge management | Level 5 | Level TBA: Pre-2009 was L5 | 6 |
Core | 252037 | Build teams to achieve goals and objectives | Level 5 | Level TBA: Pre-2009 was L5 | 6 |
Core | 252020 | Create and manage an environment that promotes innovation | Level 5 | Level TBA: Pre-2009 was L5 | 6 |
Core | 252032 | Develop, implement and evaluate an operational plan | Level 5 | Level TBA: Pre-2009 was L5 | 8 |
Core | 252027 | Devise and apply strategies to establish and maintain workplace relationships | Level 5 | Level TBA: Pre-2009 was L5 | 6 |
Core | 252021 | Formulate recommendations for a change process | Level 5 | Level TBA: Pre-2009 was L5 | 8 |
Core | 252029 | Lead people development and talent management | Level 5 | Level TBA: Pre-2009 was L5 | 8 |
Core | 252043 | Manage a diverse work force to add value | Level 5 | Level TBA: Pre-2009 was L5 | 6 |
Core | 252034 | Monitor and evaluate team members against performance standards | Level 5 | Level TBA: Pre-2009 was L5 | 8 |
Core | 252025 | Monitor, assess and manage risk | Level 5 | Level TBA: Pre-2009 was L5 | 8 |
Core | 252035 | Select and coach first line managers | Level 5 | Level TBA: Pre-2009 was L5 | 8 |
Fundamental | 120300 | Analyse leadership and related theories in a work context | Level 5 | Level TBA: Pre-2009 was L5 | 8 |
Fundamental | 252026 | Apply a systems approach to decision making | Level 5 | Level TBA: Pre-2009 was L5 | 6 |
Fundamental | 252036 | Apply mathematical analysis to economic and financial information. | Level 5 | Level TBA: Pre-2009 was L5 | 6 |
Fundamental | 252042 | Apply the principles of ethics to improve organisational culture | Level 5 | Level TBA: Pre-2009 was L5 | 5 |
Fundamental | 252022 | Develop, implement and evaluate a project plan | Level 5 | Level TBA: Pre-2009 was L5 | 8 |
Fundamental | 252040 | Manage the finances of a unit | Level 5 | Level TBA: Pre-2009 was L5 | 8 |
Fundamental | 12433 | Use communication techniques effectively | Level 5 | Level TBA: Pre-2009 was L5 | 8 |
Elective | 10048 | Identify brand mix elements | Level 5 | Level TBA: Pre-2009 was L5 | 8 |
Elective | 114226 | Interpret and manage conflicts within the workplace | Level 5 | Level TBA: Pre-2009 was L5 | 8 |
Elective | 12140 | Recruit and select candidates to fill defined positions | Level 5 | Level TBA: Pre-2009 was L5 | 9 |