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The importance of developing effective verbal and non-verbal communication skills in the workplace is one of the fundamental skills required in business. Acquiring good communication skills and mastering specific communication techniques is vital when dealing with superiors, subordinates, clients and other stakeholders within the business as well as external suppliers and the public at large. Being able to articulate oneself in a professional manner is not only important for one’s own self-image or personal brand but impacts how one relates to one’s working environment and how stakeholders respond in situations involving typical business interactions.
This useful and informative course will help you to develop the required skills and techniques that will enable you to effectively communicate with stakeholders across the board including superiors, subordinates and clients/customers.
Clearly get your point across when you enrol now on BOTI’s Business Communication Strategies: verbal/non-verbal and written course. BOTI offers business communication courses, communication training programmes and business communication classes. BOTI offers business training programmes across South Africa.
Clearly get your point across when you enrol now on BOTI’s Business Communication Strategies: verbal/non-verbal and written course. BOTI offers business communication courses, communication training programmes and business communication classes. BOTI offers business training programmes across South Africa.
Upon successful completion of this course you will have acquired a better command of the importance of good business communication skills including:
Clearly get your point across when you enrol now on BOTI’s Business Communication Strategies: verbal/non-verbal and written course. BOTI offers business communication courses, communication training programmes and business communication classes. BOTI offers business training programmes across South Africa.
This course is aimed at individuals who are seeking to improve their business communication skills.
Jonathan Baloyi
‘I learnt how to differentiate between good and bad emails and how to write professional emails. Learning about the structure of the email really went well for me and the words appropriate for an email. The best thing about this course was getting to know that I have been writing bad emails without realizing that I was wrong.’
This Unit Standard course is aligned to Unit Standard 9960: Communicate verbally and non-verbally in the workplace
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