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At any given point in time during normal office hours you simply never know who next might walk through the door; and whether or not any of these individuals could be of strategic importance or even a threat to the organization – for all you know the next person to enter the premises could be a client or customer, a potential employee, a person with criminal intentions or even a spy from a competitor organization. First impressions make lasting ones and to create a good impression of your business you need to have good security measures in place, a tidy and presentable waiting area, clean facilities and a professional and welcoming manner when dealing with the public at large.
The purpose of this course is to help you manage your reception area so as to ensure that it is clean and safe as per organizational standards as well as to see that the general presentation of the reception area is in line with corporate policies and branding. You will also learn how to monitor and control stationery requirements.
BOTI offers office management training, reception courses and secretarial training courses. Book your seat now on BOTI’s Professional Receptionist Training course. BOTI offers business training programmes across South Africa.
BOTI offers office management training, reception courses and secretarial training courses. Book your seat now on BOTI’s Professional Receptionist Training course. BOTI offers business training programmes across South Africa.
Benefits of attending: Professional receptionist training course
BOTI offers office management training, reception courses and secretarial training courses. Book your seat now on BOTI’s Professional Receptionist Training course. BOTI offers business training programmes across South Africa.
This course is aimed at individuals involved in secretarial or administrative functions who are required to maintain a dedicated reception area.
This Unit Standard course is aligned to Unit Standard 13928: Monitor and control reception area
Goitsemeng Mothupi – Famous Brands Management Co. (Pty) Ltd
‘I really gained more experience. I learned how to treat an angry customer and how to handle difficult people. The facilitator was very friendly which I enjoyed because I understood everything. I was happy about everything.’
Tsitsi Mwarira – Famous Brands Management Co. (Pty) Ltd
‘Some of the things that I thought were wrong were proved correct. Most of the things that I wanted to know were clearly explained. The best thing about this course was learning how to take care of customers and how to control your emotions.’
Please click on link below for related public course/s:
Powerful Project Management (as a project team member)
Organizational Ethics & Conduct Training
Copyright text 2024 by Business Optimization Training Institute.