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Quick Look Course Summary:Supervisory Skills for Team Leaders Training
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Next Public Course Date:
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Length: 2 day(s)
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Price (at your venue): 1 Person R 8,150.00 EX VAT 3 Person R 6,453.04 EX VAT 10 Person R 4,713.75 EX VAT
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Certification Type:Accredited
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Locations & Venues: Off-site or in-house. We train in all major city centres throughout South Africa.
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BOTi Essential Course - Supervisory Skills for Team Leaders Training: Course Outline
The aim of this course is to develop your supervisory skills such as time management and team management. Add to this the prioritisation of tasks and effective delegation and you will be well on your way to becoming a good supervisor. We also focus on setting goals and expectations for yourself and your team, as well as how to provide effective feedback and appropriate ways to resolve conflict.Introduction
Topics for Discussion
Topics Indirectly Related to the Workshop
Workshop Objectives
Realistic Expectations
Requirements of a Supervisor
Opportunities for Growth and Improvement
Verbal Expectations
Written Expectations
Goal setting
Cascading Goals
The SMART Method
Helping Others Set Goals
Assigning Work
The Dictatorial Approach
The Apple-Picking Approach
The Collaborative Approach
Degrees of Delegation
Complete Supervision
Partial Supervision
Complete Independence
Implementing Delegation
Decision Making
Choosing the Person to Delegate to.
Providing Instructions
Measuring the Results
Troubleshooting
Feedback
Characteristics of Good Feedback
Feedback Delivery Tools
Informal feedback
Formal feedback
Managing your Time
The 80/20 Rule
The Urgent/Important Matrix
Productivity Journal
Routines and Rituals that Simplify Your Work Day
Resolving Conflict
Conflict Resolution Process
Maintaining Fairness
Help Within the Team
Help Outside the Team
Special Situations
What to do if you have been promoted
When you're leading a new team
Taking on an established team
Survival Guide For The New Supervisor
Asking the right questions
Go to Gemba
Keep Learning
Other Topics
Words from the Wise
Review Topics not Discussed
Lessons Learned
Action Plan and Evaluation
BOTi Essential Course - Supervisory Skills for Team Leaders Training: Course Duration
2 day/sBOTi Essential Course - Supervisory Skills for Team Leaders Training: Who should attend
This course (Supervision Courses, Supervisory Skills Training, Supervisory Management Courses, Production Supervisor Courses, Supervisory Skills Courses, Supervision Training) is intended for managers, giving them practical skills. **Quote does not include Any Exam Fees (if applicable) IMPORTANT ACTION: Do Not Wait To Improve Your Skills. Book Now By Completing Online Booking Form / Customised Proposal or Obtain Approval For Your Already Received Customised ProposalDon’t delay. Skill up at BOTi Today.
(Supervision Courses, Supervisory Skills Training, Supervisory Management Courses, Production Supervisor Courses, Supervisory Skills Courses, Supervision Training)Realize incredible savings by sending more delegates
Duration: 2 day(s)
Delegates: 1
Cost (incl):