Looking for a typing course to lift your team’s keyboard speed and accuracy? BOTI’s one-day Improving Your Typing Skills course trains staff to type quickly using all ten fingers, moving them from hunt-and-peck habits to confident touch typing, measured on words per minute by day’s end.

This practical programme is built for South African employers who want measurable productivity gains across admin, reception, secretarial and general office roles. It is a practical, facilitator-led skills programme; delegates receive a BOTI certificate of completion (this is not an accredited qualification). BOTI is an accredited training provider (Services SETA 12582, MICT SETA ACC/2016/07/0045, QCTO Quality Partner), and for a credit-bearing computer-skills route you can ask about our accredited IT End User Computing or QCTO Office Administrator (102161) qualifications. It runs in-house at your venue or on-site in major centres, so whole teams can upskill together without time off-site.

Why a Typing Course Pays Off for Your Business

Slow typing is an invisible cost. When staff hunt for keys, every email, minute set, report and data-capture task takes longer than it should. A focused typing course removes that drag across your entire team.

• More output per hour. Faster, more accurate keystrokes mean documents, correspondence and data entry get done sooner.
• Fewer errors. Touch typing reduces typos and rework in client-facing communication.
• Less fatigue and strain. Correct finger placement and posture lower repetitive-strain risk.
• Stronger admin and reception teams. Speed at the keyboard supports every other office skill, from minute-taking to records management.

For HR and L&D buyers, this is a low-cost, high-frequency skill that compounds daily across the workforce.

Course Overview

This is a hands-on, one-day programme. Participants learn to type quickly and accurately using all ten fingers rather than two index fingers and a thumb. Key phrases and speed drills accelerate progress, and learners are assessed on words-per-minute speed at the end of the day.

Who Should Attend

This course suits anyone on your team who works at a keyboard. No prior typing knowledge is needed. It is ideal for:

• Receptionists, administrators and office support staff
• Secretaries, personal assistants and executive assistants
• Data-capture, finance and operations staff who type all day
• New hires and matriculants joining your business who need to build professional keyboard skills fast

Course Outline (Modules)

The course comprises six structured components that build from keyboard familiarisation to measured speed and accuracy.

1. Introduction to KAZ — keyboard familiarisation and home-row orientation.
2. Five Key Phrases — progressive phrase learning to build muscle memory.
3. Words and Sentences — finger-placement techniques, covering the first two fingers; the first, third and fourth fingers; and the third and fourth fingers of the left hand.
4. Capitalisation, Punctuation and Numbers — capitalisation, the number row and punctuation for clean, formatted text.
5. The Numeric Keyboard — number-pad proficiency for finance and data-entry work.
6. Speed and Accuracy — drills to push typing speed while keeping error rates low.

Pricing (Ex VAT, at Your Venue)

Booking a full team or department brings the per-head cost down significantly. Want a tailored figure for your group size? Request a quote or a free 15-minute callback and we will put numbers to your exact headcount — ask for our free training-needs consultation while you are at it.

Typing Skills Course: What Makes BOTI’s Approach Different

A good typing skills course does more than show staff a keyboard — it embeds repeatable technique that holds up under real workplace pressure. BOTI’s typing skills course is built around three features that drive results in a single day:

• Ten-finger methodology. Learners are trained out of two-finger habits and into proper touch typing, the foundation of lasting speed.
• Key phrases and speed drills. Repetition of common phrases builds automatic recall, while timed drills push throughput.
• Measured outcomes. A words-per-minute assessment gives you a clear before-and-after benchmark for the team.

This is a practical, facilitator-led skills programme; delegates receive a BOTI certificate of completion (this is not an accredited qualification). The typing skills course delivers fast, measurable keyboard outcomes while staying easy to schedule around operational demands. If you want a credit-bearing route, ask about our accredited IT End User Computing or QCTO Office Administrator (102161) qualifications. It is one focused day that lifts everyday keyboard performance across your office.

Typing Skills Course Delivered In-House for Your Whole Team

BOTI delivers on-site at your premises in Johannesburg, Cape Town, Durban, Pretoria and other centres, with remote arrangements available. We can schedule sessions to suit shift patterns and busy periods, so reception desks and admin functions stay covered.

In-house delivery also lets you combine the typing skills course with related office-skills training, building a broader upskilling plan for your administrative and support teams.

Funded and Bundled Training Options

Workplace skills development can support your B-BBEE and skills-development planning. Note that the B-BBEE skills-development spend target is 6% of the leviable amount, while the Skills Development Levy (SDL) is 1% of payroll. Investing in practical, frequently used skills like typing — alongside accredited office programmes — can form part of a well-structured Workplace Skills Plan.

This is general guidance, not financial or legal advice. Speak to us about structuring a training schedule that fits your skills-development objectives.

Strengthen Your Whole Admin and Office Function

A typing course works best as part of a broader plan to professionalise your administrative and front-office teams. Explore these related BOTI courses to build a complete skill set:

• The Professional Receptionist / PA Course
• Office Management Training Course
• Meeting and Minute Taking Training Course
• Reception and Telephone Etiquette Training
• Data and Records Management Training
• Effective Business Writing and Communication Skills Course

Pairing faster typing with stronger admin, reception and business-writing skills gives your support teams a genuine productivity edge.

Frequently Asked Questions

How long is the typing course?
The typing course runs for one full day. In a single session, staff move from basic keyboard familiarisation through to a words-per-minute speed and accuracy assessment.

Is the typing course accredited?
No. The typing course is a practical, facilitator-led skills programme; delegates receive a BOTI certificate of completion (this is not an accredited qualification). BOTI is an accredited training provider (Services SETA 12582, MICT SETA, QCTO Quality Partner). If you need a credit-bearing route, ask about our accredited IT End User Computing or QCTO Office Administrator (102161) qualifications.

Do participants need prior typing experience?
None at all. The course is suitable for complete beginners as well as staff who want to move from two-finger typing to proper ten-finger touch typing.

Book Your Team’s Typing Course

Give your admin, reception and office teams a measurable productivity boost in just one day. Request a quote or a free 15-minute callback to plan in-house delivery for your group, or call BOTI on 011-882-8853. Ask about our free training-needs consultation to map a full upskilling plan for your administrative function.