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Quick Look Course Summary:Advanced Interpersonal Skills Training Course
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Next Public Course Date:
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Length: 1 day(s)
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Price (at your venue): 1 Person R 4,811 EX VAT 3 Person R 3,654 EX VAT 10 Person R 2,719 EX VAT
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Certification Type:Accredited
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Locations & Venues: Off-site or in-house. We train in all major city centres throughout South Africa.
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Advanced Interpersonal Skills Training Course
Introduction
This is an all encompassing course on how you present yourself to others and the messages you receive from others either verbally or non-verbally and what people are really trying to say. We teach participants about communication styles and methods and we’ll help you choose a style best suited to you, we discuss first impressions and how to make those first impressions fantastic and lasting. As an added bonus we will discuss culture, both emotional and physical, this is an important tool when building relationships with colleagues from other cultures.
Advanced Interpersonal Skills Training Course Course :Course Outline
1. Communication Styles and Methods
Communication Styles
Verbal and Nonverbal Communication
2. First Impressions and Building a Rapport
The Importance of the First Impression
Communicating to Build a Rapport
Building a Positive Relationship
3. Building Relationships Through Feedback
Importance of Providing Feedback
Providing Feedback
4. Supervisors
Understanding Supervisor Styles
Handling Human Resource Issues
5. Colleagues and Subordinates
Communicating with Colleagues
Communicating with Subordinates
5. Colleagues and Subordinates
Communicating with Colleagues
Communicating with Subordinates
7. Organisational Culture
Understanding Organisational Culture
Cultural Networks
Managing Physical Culture
Managing Emotional Culture
Advanced Interpersonal Skills Training Course Course: Course Duration
1 day/s
Who should attend: Advanced Interpersonal Skills Training Course Course
This is a self-enrichment course for anyone wanting to improve their interpersonal skills.
**Quote does not include Any Exam Fees (if applicable)
IMPORTANT ACTION: Do Not Wait To Improve Your Skills. Â
Book Now By Completing Online Booking Form / Customised Proposal or Obtain Approval For Your Already Received Customised Proposal
About this course
This course is not accredited. It is delivered as a professional skills programme, and delegates receive a BOTI certificate of attendance.
If you need a credit-bearing outcome for B-BBEE skills development, SETA grant or learnership purposes, please see our accredited qualifications and skills programmes, or read about BOTI accreditations.
Frequently Asked Questions
Is this course accredited?
No. This course is delivered as a practical, facilitator-led skills programme and delegates receive a BOTI certificate of attendance. If you need a credit-bearing outcome for B-BBEE skills development, SETA grant or learnership purposes, ask us about our accredited qualifications, skills programmes and unit standards.
Can this course be delivered in-house at our premises?
Yes. Every BOTI course can be delivered on-site at your offices anywhere in South Africa, or at a scheduled public venue, and can be customised to your team and industry.
How do I book or get a quote?
Use the enquiry form on this page for a tailored quote, or call 011 882 8853 / email [email protected]. The course length and next public course date are shown in the Quick Look summary.
Can this training count towards our B-BBEE scorecard?
Spend on this course still counts as skills development expenditure for B-BBEE purposes, but it does not count as accredited training spend, and the Codes limit how much non-accredited training can contribute. Please confirm the treatment with your skills development facilitator or B-BBEE verification agency.
Do you tailor the training to our industry?
Yes. Our training is built around your business, using practical, real-world examples relevant to your team and sector.