Lync 365 Essentials Course: Introduction

This is an indispensable program for members of the same team in a company, it was specifically developed to ‘Lync’ team members and information to each other.

Lync 365 Essentials Course :Course Outline

This is an application which is indispensable in today’s business world. Lync is a Microsoft application specialising in online communications software. It is an essential program for teams in the same company, remote teams and mixed teams. It is also an efficient tool for managers. It allows for instant messaging, audio and video calls, online meetings and sharing your desktop. Needless to say the workshop we present on Lync 365 is a practical workshop where participants will have the opportunity to practice what they learn on computers. As always we include our pre workshop review form for participants to fill in so that the trainer has an idea of what participants already know and what they’re interested in learning. Some of our workshop objectives are: Signing into Lync online; setting up Lync to start automatically; creating Lync profiles; creating and building a contacts list; enabling privacy mode; sending instant messages; understanding organizer and presenter best practices; opening a whiteboard and making a Lync online call. The contacts list should include people the Lync user contacts frequently, contacts can be added from within and outside the company. Contacts can also be tagged or pinned. Groups can be created by the user and it is advisable to do this as the level of sharing information and the presence indicated by the user differs from group to group. A federated contact is a contact outside the company whom the user adds to their contact list. The Presence Indicators are symbols that help the user determine the availability of other contacts and vice versa – the user’s own availability. On a busy morning it is wise to take ten seconds and change your status to busy. The privacy relationships allow the user to hide information they don’t want others to know such as their phone number and location.TIP: Note that contacts from your work group can interrupt you even when your status is set to Busy or Do Not Disturb. You can turn off these alerts on the Options window by clicking on the Alerts tab, click on Do Not Display Alerts. Instant Messaging is the ability to send real time messages to another person. To start a conversation simply double-click on the person or select IM on the contact card. The same message can be sent to everyone in that group. We will teach participants how to accept or ignore an instant message, how to invite other contacts to a conversation and how to use emoticons. A feature of IM is online meetings which can be scheduled or unscheduled meetings. Participants will be shown how to begin an unscheduled meeting, how to schedule a meeting, how to allow access for various groups and then we have a comprehensive section on organizer and presenter best practices – which is basically etiquette for IM. We spend a module working with the Lync online Scheduler and then move on to PowerPoint presentations, in this module participants will learn how to upload and present the presentation. We round off our workshop with sharing your desktop; collaborating on a whiteboard and using audio and video and online calls. 1. Introduction
Workshop objectives
Pre workshop review

2. Office 365
Signing in to Lync
Setting up Lync to start automatically
Adding a picture
Signing out

3. Working with contacts
Searching for people
Building Your contacts list
Adding a contact
Tagging or pinning a contract
Creating groups
Organising contacts

4. Presence indicators
Presence indicators
Changing status
Hiding activity feed
Changing or hiding location
Privacy relationships
Privacy settings

5. IM
Sending an IM
Sending an IM to a group
Accepting or ignoring an IM
Inviting another contact to IM
Using emoticons and formatting
Ending a conversation

6. Online meetings
Starting an unscheduled meeting
Scheduling a meeting
Changing access and presenter options
Joining a meeting
Organiser and presenter best practices

7. Lync online scheduler
Scheduling a meeting or call
Sending invitations
Customising roles
Joining a meeting
Viewing or editing meetings
Deleting a meeting

8. Power Point Presentations
Working with presentations
Controlling permissions
Changing presenters
Making Annotations
Saving a copy of the file

9. Sharing your desktop or program
Sharing your desktop
Choosing an open program to share
Stopping sharing
Changing control when sharing
Stopping people from sharing
Requesting control

10. Collaborating on a whiteboard
Opening a whiteboard
Working with whiteboard content
Viewing a whiteboard privately
Closing a whiteboard

11. Using audio and video
Making a Lync call
Making a video call
Answering or declining a call
Setting your ring tones and sound options
Making a conference call
Setting Options

12. Topics not discussed
Post workshop overview

Lync 365 Essentials Course: Course Duration

1 day/s

Who should attend: Lync 365 Essentials Course

This course is intended for novice users of Microsoft InfoPath.

**Quote does not include Any Exam Fees (if applicable)

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