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Quick Look Course Summary:Outlook 365 Essentials Course
  • Next Public Course Date:

  • Length: 1 day(s)

  • Price (at your venue): 1 Person R 4,811 EX VAT 3 Person R 3,654 EX VAT 10 Person R 2,719 EX VAT

  • Certification Type: Non-Accredited

  • Locations & Venues: Off-site or in-house. We train in all major city centres throughout South Africa.

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    Please note: This is a non-accredited skills programme. Delegates receive a BOTI certificate of completion — it is not an accredited qualification or SAQA unit-standard credit. Please confirm any accreditation requirements with us before booking.

    Outlook 365 Essentials Course

    Course Introduction

    Our newest workshop in Outlook is now available. Among the new features and functions, participants will be taught how to share their calendar to internet applications and to import from apps to Outlook.

    Course Outline

    1. Introduction
    Workshop objectives
    Pre workshop review

    2. Outlook web apps
    Home page
    Opening Outlook
    Understanding the interface
    About IM
    Selecting a theme
    Closing Outlook

    3. Inbox (1)
    Viewing the inbox
    Filtering messages
    Checking messages
    Marking an item read/unread
    Replying to or forwarding a message
    Ignoring conversations

    4. Inbox (2)
    Changing the view
    Creating folders
    Moving messages to folders
    Renaming, moving and deleting folders
    Adding to favourites
    Junk mail

    5. Creating a new email
    New email
    Address book
    Typing the message
    Attaching a file
    Inserting a picture
    Sending the message

    6. Managing email messages
    Receive message window
    Opening a chat message
    Viewing message details
    Printing a message
    Deleting an email

    7. Outlook’s organisational tools
    Flagging an item for follow up
    Using categories
    Performing a simple search
    Performing a complex search
    Creating a basic rule
    Creating an advanced rule

    8. Outlook options
    Outlook options
    Setting Automatic replies
    Creating a group
    Creating a signature

    9. Introduction to calendar
    Calendar
    Creating an appointment
    Changing the calendar view
    Creating a meeting request using the scheduling assistant
    Editing an appointment
    Managing reminders
    Sharing the calendar

    10. Contacts
    Getting started
    Importing contacts
    Creating a new contact
    Working with contacts
    Creating a new group
    Working with groups

    11. Introduction to tasks
    Getting started
    Creating a new task
    Setting a date and reminder
    Setting a repeating task
    Forwarding a task
    Updating task status

    12. Topics not discussed
    Post workshop overview
    Lessons learned

    Course Duration

    1 day/s

    Who should attend

    This course is intended for novice users of Microsoft Outlook.

    **Quote does not include Any Exam Fees (if applicable)

    IMPORTANT ACTION: Do Not Wait To Improve Your Skills.  

    Book Now By Completing Online Booking Form / Customised Proposal or Obtain Approval For Your Already Received Customised Proposal

    Frequently Asked Questions

    Is this course accredited?

    BOTI offers a mix of SETA-accredited, internationally-certified (VMEdu) and non-accredited skills-programme courses. Please confirm a specific course's accreditation status with us when you enquire. All delegates receive a certificate of completion.

    Can this course be delivered in-house at our premises?

    Yes. Every BOTI course can be delivered on-site at your offices anywhere in South Africa, or at a scheduled public venue, and can be customised to your team and industry.

    How do I book or get a quote?

    Use the enquiry form on this page for a tailored quote, or call 011 882 8853 / email [email protected]. The course length and next public course date are shown in the Quick Look summary.

    Can this training count towards our B-BBEE scorecard?

    Yes - skills development training can contribute to your B-BBEE scorecard, and where learnerships apply you may also access SETA grants and the Section 12H tax allowance. Ask us how to structure it for maximum points.

    Do you tailor the training to our industry?

    Yes. Our training is built around your business, using practical, real-world examples relevant to your team and sector.

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