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Quick Look Course Summary:Outlook 2013 Expert Course
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Next Public Course Date:
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Length: 1 day(s)
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Price (at your venue): 1 Person R 4,811 EX VAT 3 Person R 3,654 EX VAT 10 Person R 2,719 EX VAT
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Certification Type:Non-Accredited
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Locations & Venues: Off-site or in-house. We train in all major city centres throughout South Africa.
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Outlook 2013 Expert Course
Course Introduction
The expert workshop in Outlook is designed to teach participants how to use Outlook on an expert level. All materials needed for the workshop will be provided.
Course Outline
1. Introduction
Pre workshop review
Workshop objectives
2. The Outlook environment
Selecting mail options
Setting calendar options
Setting people options
Selecting task options
Setting general and other options
Using the people pane
Customising the ribbon and quick access toolbar
3. Quick steps
Creating a quick step
Performing a quick step
Editing, duplicating or deleting a quick step
Resetting a quick step to default settings
4. Outlook rules
Introduction to rules
Creating a basic rule
Creating an advanced rule
5. Messages
Resending a message
Recalling a message
Attaching an Outlook item
Inserting a hyperlink
Saving a message in another format
Using Outlook Templates
6. Message properties and options
Showing or hiding copy fields
Specifying a sending account
Specifying a sent item folder
Setting permissions
Message properties window
7. Formatting Messages
Using Paste Special
Formatting graphics
Inserting a shape
Inserting Smart Art
Inserting a table
Inserting a chart
8. Managing Automatic content
Managing signatures
Managing stationery
Setting reply and forward options
9. Calendar, Appointments and Meetings
Printing appointment details
Forwarding an Appointment
The scheduling assistant
Cancelling a meeting or invitation
Proposing a new meeting time
Opening other calendars
10. Contacts and contact groups
Modifying a business card
Forwarding a contact
Creating a contact group
Managing contact group members
Sending to a contact group
Forwarding a contact group
Viewing group properties
11. Working with tasks
Managing task details
Sending a status report
Moving or copying a task to another folder
Accepting or declining a task
Saving the current task view
The Journal
12. Topics not discussed
Post workshop overview
Course Duration
1 day/s
Who should attend
This course is intended for advanced users of Microsoft Outlook.
**Quote does not include Any Exam Fees (if applicable)
IMPORTANT ACTION: Do Not Wait To Improve Your Skills. Â
Book Now By Completing Online Booking Form / Customised Proposal or Obtain Approval For Your Already Received Customised Proposal
Frequently Asked Questions
Is this course accredited?
No. This course is delivered as a practical, facilitator-led skills programme and delegates receive a BOTI certificate of attendance. If you need a credit-bearing outcome for B-BBEE skills development, SETA grant or learnership purposes, ask us about our accredited qualifications, skills programmes and unit standards.
Can this course be delivered in-house at our premises?
Yes. Every BOTI course can be delivered on-site at your offices anywhere in South Africa, or at a scheduled public venue, and can be customised to your team and industry.
How do I book or get a quote?
Use the enquiry form on this page for a tailored quote, or call 011 882 8853 / email [email protected]. The course length and next public course date are shown in the Quick Look summary.
Can this training count towards our B-BBEE scorecard?
Spend on this course still counts as skills development expenditure for B-BBEE purposes, but it does not count as accredited training spend, and the Codes limit how much non-accredited training can contribute. Please confirm the treatment with your skills development facilitator or B-BBEE verification agency.
Do you tailor the training to our industry?
Yes. Our training is built around your business, using practical, real-world examples relevant to your team and sector.