Home / Accredited / QCTO Skills Programmes / Occupational Skills Programme: Team Motivator – SP-250802
Quick Look Course Summary:Occupational Skills Programme: Team Motivator – SP-250802
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Length: 4 day(s)
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Price (at your venue): 1 Person R 27,608 EX VAT 3 Person R 17,840 EX VAT 10 Person R 11,776 EX VAT
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Certification Type:Accredited
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Locations & Venues: Off-site or in-house. We train in all major city centres throughout South Africa.
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Occupational Skills Programme: Team Motivator – SP-250802
Team leaders who lift engagement and performance through clear roles, honest feedback, development plans and coaching – with a QCTO certificate at NQF Level 4.
Motivation is not a speech; it is a set of practices – ground rules, clear roles, honest feedback, development plans and the removal of the barriers that hold a team back. This accredited team motivation course – the Occupational Skills Programme: Team Motivator (SP-250802, NQF Level 4, 13 credits) – equips team leaders and supervisors to apply motivational theory to real teams: assess where a team stands, engage its members, act on their feedback and coach them towards the team's goals.
The QCTO programme document points out that junior managers hold key positions and need support to succeed. Learners work through team dynamics and roles, motivational theories, levels of engagement, communication and constructive feedback, and coaching and mentoring models. They then build an engagement strategy and action plan from a case study, set goals with individual team members and use personal development plans to guide them.
The programme was developed with the Services SETA as Quality Partner and replaces unit standard 242819, Build and motivate a team. It runs over four contact days and ends in a written, scenario-based assessment set, run and moderated by BOTI under QCTO rules.
Why this course
For your organisation
- Team leaders who lift engagement and performance, not just allocate work
- Engagement strategies and action plans built from team members' own feedback
- Skills gaps addressed through goal-setting, personal development plans, coaching and mentoring
- Barriers to team success identified and dealt with early
- A structured approach to team dynamics that new supervisors can apply at once
For your delegates
- A QCTO skills programme certificate: 13 credits at NQF Level 4
- Practical tools for ground rules, roles, feedback and coaching
- A development plan drafted for your own team
- Confidence to give feedback that is specific, actionable and respectful
What delegates will be able to do
- Apply motivational theories to improve the motivation and performance of a team
- Establish ground rules, assign roles and manage team dynamics
- Assess where a team needs to improve and the barriers to its development
- Develop an engagement strategy and action plan with feedback mechanisms, and adjust it on feedback
- Set goals with individual team members and create personal development plans
- Coach or mentor team members on identified areas for improvement
- Communicate openly through active listening and empathy, and give constructive feedback
- Use conflict resolution and emotional intelligence to keep the team working together
Who should attend
Junior managers, team leaders, supervisors, first-line managers, shift and section leaders, planners, and newly appointed managers responsible for the performance and morale of a team. Entry requirement: NQF Level 3 with communication, as set in the QCTO programme document (the curriculum describes it as competence in literacy at NQF Level 3). Learners who do not meet it may gain access through recognition of prior learning (RPL) instead.
Course outline
Day 1 – Teams and motivation
Team cohesion and motivational strategies (Knowledge Module 900471-000-00-KM-01, 6 credits)
- Team dynamics and roles, and the team's part in organisational goals
- What motivation is and levels of employee engagement
- Factors that affect motivation and the main motivational theories
- Building trust, collaboration and inclusivity
Setting the team up
- Establishing ground rules and assigning roles
- Behavioural models that build communication, participation and cooperation
- Team performance and how to evaluate it
Day 2 – Communication, feedback and coaching
Communication in teams
- Open and respectful communication: active listening and empathy
- Giving feedback that is specific, actionable and respectful
- Conflict resolution and emotional intelligence in a team
Coaching and mentoring
- The roles of a coach and a mentor
- Benefits and drawbacks of each approach
- Coaching and mentoring models for developing a team
- Coaching practice with feedback
Day 3 – Engaging and developing the team
Implement strategies and create development plans (Practical Module 900471-000-00-PM-01, 7 credits)
- Developing an engagement strategy from a case study and departmental objectives
- Creating and presenting an action plan with feedback mechanisms
- Gathering and acting on team feedback, and adjusting the plan
- Setting goals with individual team members
- Personal development plans to guide, coach or mentor team members
Barriers to team development
- Identifying barriers to team success and growth
- Resolving barriers with the team
- Using motivational theory to encourage teamwork towards team goals
Day 4 – Consolidation and final assessment
Applying it to your own team
- Reviewing the development plan drafted for your own team
- Integrated scenario practice
- Preparing for the final assessment
Final Integrated Supervised Assessment (FISA)
- Written, scenario-based assessment of up to three hours
- Marked out of 100; pass mark 50%
- May be written on computer; online sittings are recorded
How it is delivered
Four contact days, 08:30-16:00, run on consecutive days or as two two-day blocks a fortnight apart, with learners drafting development plans for their own teams between the blocks. The final assessment is written at the end of the programme. There is no work-experience module. Training runs at your offices anywhere in South Africa, at BOTI's venue in Sunningdale, Johannesburg, or live online, for one learner or a group of up to about 20. Learner material is provided.
What our clients say
“Throughout both interventions, BOTI demonstrated a high level of professionalism, subject matter expertise, and commitment to quality training delivery. Their ability to effectively manage virtual learning environments and engage participants contributed significantly to the success of the programmes.”
“The training was presented through an interesting and easy-to-use online platform, and we were impressed by its quality.”
“[The organisation] confirms that BOTI delivered the contracted services over the 24-month period, and we have no hesitation in recommending Business Optimization Training Institute (Pty) Ltd to any organisation seeking a similar e-Learning or skills development solution.”
Frequently asked questions
Is this team motivation course accredited?
Yes. It is a QCTO occupational skills programme (SP-250802, NQF Level 4, 13 credits), and BOTI is accredited by the QCTO to deliver it (07-QCTO/SDP040926111631, valid to 26 August 2031). The QCTO issues the certificate. The last date for enrolment is 13 August 2031.
How is it assessed?
Continuously through assignments, tests and scenarios, with a formal assessment at the end of each module. The final assessment is a written paper of up to three hours built on real-life scenarios, marked out of 100, with a pass mark of 50%.
Are there entry requirements?
Yes. Learners need NQF Level 3 with communication, as set in the QCTO programme document; the curriculum describes this as competence in literacy at NQF Level 3. Learners who do not meet it may gain access through recognition of prior learning (RPL) instead.
Can we split the four days?
Yes. Many teams take two two-day blocks a fortnight apart, so team leaders can draft development plans for their own teams in between.
Is there a non-accredited option?
Yes. BOTI's Employee Motivation Course and supervisory skills courses cover similar ground without the QCTO assessment; delegates receive a BOTI certificate of attendance.
Get your price – the more delegates, the less each pays
Change the options to see your price per person, then email yourself the quote and course outline.
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