QCTO Skills Programmes
QCTO skills programmes are short, credit-bearing programmes registered with the Quality Council for Trades and Occupations. Each one builds a defined set of occupational skills, from running disciplinary hearings and managing conflict to assessing learners, running time studies or preparing young people for work. They suit organisations that want a recognised QCTO certificate and NQF credits for their staff without committing to a full qualification.
BOTI is accredited by the QCTO to deliver the eleven programmes below. They run for 3 to 15 contact days, in-house at your premises, at our venue in Sunningdale, Johannesburg, or online; three of them add a period of work in the learner's own workplace. Learners are assessed continuously during the programme and finish with a Final Integrated Supervised Assessment (FISA), set, run and moderated by BOTI under QCTO rules. Results are submitted to the QCTO, and the QCTO, not BOTI, issues the certificate.
Most popular
- Assessment Practitioner (SP-220320) · 5 contact days + 4 to 6 weeks in the workplace · Plan, conduct, record and review assessments of learner competence, including assessing real candidates. NQF 5, 20 credits. Enrol by 2 March 2028.
- Work Based Learning and Development Practitioner (Workplace-Based Practitioner) (SP-220322) · 5 contact days + 8 to 12 weeks in the workplace · For mentors, coaches and coordinators who plan, facilitate and evaluate work-based learning. NQF 5, 30 credits. Enrol by 2 March 2028.
- Conflict Management (SP-210409) · 3 contact days · Identify the sources of workplace conflict, apply resolution techniques and report on the outcome. NQF 5, 8 credits. Enrol by 9 March 2030.
- Effective Problem Solving and Decision Making (SP-250803) · 3 contact days · Define and investigate workplace problems, choose and implement solutions, and check that they worked. NQF 4, 8 credits. Enrol by 13 August 2031.
- Managing Workplace Discipline (SP-250708) · 10 contact days · Investigate misconduct, conduct disciplinary hearings and manage poor performance and ill-health incapacity under South African labour law. NQF 5, 43 credits. Enrol by 11 July 2031.
- New Venture Creation (SP-210401) · 15 contact days · Test a business idea, market it, cost and price it, keep the books and write a basic business plan. NQF 2, 32 credits. Enrol by 25 October 2027.
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All QCTO skills programmes
Management and leadership
- Managing Workplace Discipline (SP-250708) · NQF 5, 43 credits · 10 contact days · Enrol by 11 July 2031.
- Conflict Management (SP-210409) · NQF 5, 8 credits · 3 contact days · Enrol by 9 March 2030.
- Team Motivator (SP-250802) · NQF 4, 13 credits · 4 contact days · Motivational theory, team dynamics, team feedback and coaching against development plans. Enrol by 13 August 2031.
- Effective Problem Solving and Decision Making (SP-250803) · NQF 4, 8 credits · 3 contact days · Enrol by 13 August 2031.
- Project Management Facilitator (Project Management for Non-Project Managers) (SP-250710) · NQF 6, 60 credits · 10 contact days · Scope, time, cost and quality, the project schedule, and the facilitation that keeps a project on track. Enrol by 11 July 2031.
Training, assessment and workplace learning
- Assessment Practitioner (SP-220320) · NQF 5, 20 credits · 5 contact days + 4 to 6 weeks in the workplace · Enrol by 2 March 2028.
- Work Based Learning and Development Practitioner (Workplace-Based Practitioner) (SP-220322) · NQF 5, 30 credits · 5 contact days + 8 to 12 weeks in the workplace · Enrol by 2 March 2028.
Work readiness and new ventures
- Workplace Preparation (SP-201201) · NQF 2, 30 credits · 30-day programme with 15 contact days · Job search, CVs and interviews, professionalism, teamwork, and managing time and money. Enrol by 11 December 2029.
- Workplace Essential Skills (SP-211009) · NQF 4, 20 credits · 5 contact days + 2 to 4 weeks in the workplace · Workplace responsibilities, contracts and policies, health and safety, ethics, communication and teamwork. Enrol by 9 March 2030.
- New Venture Creation (SP-210401) · NQF 2, 32 credits · 15 contact days · Enrol by 25 October 2027. Its registration ends on 25 October 2026 and it is not on the QCTO's 2026 extension circular; its extension is being confirmed with the QCTO.
Production and operations
- Time Study Clerk (SP-220331) · NQF 4, 35 credits · 10 contact days · Time studies, rating, capacity checks, production studies and line balancing. Enrol by 11 March 2028.
End User Computing skills programmes (Basic NQF 3, Intermediate NQF 4 and Advanced NQF 5, 10 contact days each): BOTI's accreditation application is with the QCTO, and the programme pages follow when the letter is issued. Until then, our Microsoft Office & Computer Skills short courses cover the same software without credits.
How accreditation works
BOTI is a QCTO-accredited Skills Development Provider for every programme on this page; the accreditation letters are on our accreditations page. The final assessment of a skills programme is a Final Integrated Supervised Assessment, set, run and moderated by BOTI under QCTO rules, and the QCTO issues the certificate.
Need a full qualification? See QCTO Occupational Certificates. Every accredited programme, with its enrol-by date, is listed on Accredited Training.
Guides
- What is a SETA?: how the Sector Education and Training Authorities work and where they fit.
- NQF levels explained: how NQF levels and credits are assigned and what they mean for your staff.
- SETA list: the SETAs in South Africa, to find the one your organisation falls under.
- Assessor, moderator and facilitator guide: the difference between the three ETD roles, and where the accredited Assessment Practitioner programme fits.
What our clients say
“The training was presented through an interesting and easy-to-use online platform, and we were impressed by its quality.”
“[The organisation] confirms that BOTI delivered the contracted services over the 24-month period, and we have no hesitation in recommending Business Optimization Training Institute (Pty) Ltd to any organisation seeking a similar e-Learning or skills development solution.”
“Throughout both interventions, BOTI demonstrated a high level of professionalism, subject matter expertise, and commitment to quality training delivery. Their ability to effectively manage virtual learning environments and engage participants contributed significantly to the success of the programmes.”
Frequently asked questions
How is a skills programme different from an occupational certificate?
A skills programme is shorter and covers one set of occupational skills, so it takes days or weeks rather than months. It ends in a Final Integrated Supervised Assessment run by BOTI, while an occupational certificate ends in an External Integrated Summative Assessment through a QCTO Assessment Quality Partner. In both cases the QCTO issues the certificate.
Who issues the certificate?
The QCTO. BOTI assesses the learners, submits the results, and the QCTO certifies the learners found competent.
Can you run a programme in-house for our team?
Yes. We run the contact days at your premises, at our venue in Sunningdale, Johannesburg, or online. For Assessment Practitioner, Workplace-Based Practitioner and Workplace Essential Skills, learners also need a workplace in which to complete their practical period.
Do learners need prior qualifications?
It depends on the programme. Several have no formal entry requirement; others ask for a qualification at NQF Level 1, 3 or 4, or for relevant work experience. Each programme page lists its entry requirements.
Tell us your team's goal and we will recommend the course
Call BOTI on 011 882 8853 or email [email protected]. Tell us the skill you need to build and how many people are involved, and we will recommend the right programme and intake.