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Quick Look Course Summary:Leading Change (Unit Standard 252021) (3 days)
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Length: 3 day(s)
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Price (at your venue): 1 Person R 21,125 EX VAT 3 Person R 13,658 EX VAT 10 Person R 9,124 EX VAT
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Certification Type:Accredited
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Locations & Venues: Off-site or in-house. We train in all major city centres throughout South Africa.
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Leading Change (Unit Standard 252021) (3 days)
Managers who can show why their unit needs to change, back it with a SWOT analysis, choose a fitting change model and present a practical change plan that deals with people's responses – with 8 accredited credits.
Change fails most often not because the idea is wrong but because nobody made the case for it or planned for how people would react. This accredited change management course for managers covers unit standard 252021 (NQF Level 5, 8 credits), part of the National Certificate: Generic Management (SAQA ID 59201), which BOTI delivers under its Services SETA accreditation.
Day one looks at the nature of change, the internal and external forces behind it and its effect on sustainability, and then compares a unit's current state with its desired state, using a SWOT analysis to make the case for change.
Day two compares change models and how to choose one that fits the findings. Day three turns the analysis into recommendations: a change management plan with phases, actions, owners, time frames and stakeholder communication, ways to handle resistance and other human responses, and what the change leader must do and be able to do.
Why this course
For your organisation
- Change proposals backed by evidence rather than opinion
- A consistent way of choosing and applying change models
- Plans that anticipate resistance and obstacles
- Managers ready to lead change in their units
- Eight accredited credits at management level
For your delegates
- Eight accredited credits towards the NC: Generic Management
- A SWOT-based case for change in your own unit
- Working knowledge of at least two change models
- A change management plan you can present to senior management
What delegates will be able to do
- Explain what drives change and how it affects a unit's long-term sustainability
- Make the case for change by setting out its benefits for a unit
- Compare a unit's current and desired state
- Present a SWOT analysis covering benefits, risks, positive forces and resilience
- Describe two change models and select one that suits the findings
- Prepare a change management plan with phases, actions, owners and time frames
- Plan actions for the human responses to change
- Explain what a change leader does and the competencies the role needs
Who should attend
Heads of department, section and divisional heads, project and operations managers, and other managers who lead change in their units. The unit standard assumes communication, mathematical literacy and computer literacy at NQF Level 4.
Course outline
Day 1 – Unit standard 252021: why change, and where
Outcome 1: The need for change
- What change is and why it never stops
- Internal and external forces for change
- Change and organisational sustainability
- Setting out the benefits of change for your unit
Outcome 2: Analysing the area for change
- Current state versus desired state
- Running a SWOT analysis on your unit
- Risks, obstacles and positive forces
- Assessing the unit's resilience to change
- Presenting the case for change
Day 2 – Unit standard 252021: choosing a change model
Outcome 3: Selecting a change model
- Well-known change models and their features
- Which model suits which kind of change
- Comparing two models side by side
- Justifying your choice from the SWOT findings
Practice: applying the model
- Case studies from South African organisations
- Mapping your own change onto the chosen model
- Peer feedback on the analysis
Day 3 – Unit standard 252021: recommendations and the change plan
Outcome 4: Recommendations for implementing change
- The change management plan: phases, actions and owners
- Time frames and desired outcomes
- Communicating with stakeholders
- Anticipating obstacles and negative responses
- Managing human responses to change
- The change leader's role and competencies
- Portfolio of evidence for unit standard 252021
How it is delivered
Three days, 08:30-16:00. In person at your offices anywhere in South Africa, at a BOTI venue, or live online. One delegate or a group of up to 20. Learner guide and workbook for each unit standard, practical workplace activities, and a portfolio of evidence that delegates complete after the course for assessment and moderation.
What our clients say
“The training was practical, engaging and relevant to our workplace environment, providing participants with valuable knowledge and practical skills that could be applied in their respective roles.”
“The facilitator was excellent and took time to ensure that the employee understood the content and was able to apply the learning in order to develop the portfolio of evidence.”
“The training was well received and we were impressed by the knowledge of the facilitators and the quality of overall training.”
Frequently asked questions
Is this course accredited?
Yes. It covers unit standard 252021, Formulate recommendations for a change process (NQF Level 5, 8 credits), part of the National Certificate: Generic Management (SAQA ID 59201), delivered under BOTI's Services SETA accreditation (12582).
Until when can delegates enrol?
Delegates can enrol until 30 June 2028.
Are there entry requirements?
The unit standard assumes communication, mathematical literacy and computer literacy at NQF Level 4.
How are delegates assessed?
After the course each delegate completes a portfolio of evidence on a change in their own unit, which is assessed and moderated. Delegates found competent receive a statement of results.
Is there a shorter version without assessment?
Yes. Formulate recommendations for a change process (1 day) and Change Management Training Course each run in one day, with a BOTI certificate of attendance.
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