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Quick Look Course Summary:Code of Conduct and Management Roles (Unit Standards 242815 + 242818) (3 days)
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Length: 3 day(s)
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Price (at your venue): 1 Person R 21,125 EX VAT 3 Person R 13,658 EX VAT 10 Person R 9,124 EX VAT
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Certification Type:Accredited
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Locations & Venues: Off-site or in-house. We train in all major city centres throughout South Africa.
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Code of Conduct and Management Roles (Unit Standards 242815 + 242818) (3 days)
Junior managers and team leaders who understand ethics, apply the organisation's code of conduct in their team, and know how their role fits with the rest of management – with 10 accredited credits.
A code of conduct only works when the people who lead teams understand it, apply it and know where their own authority sits. This accredited code of conduct training combines two unit standards from the FETC: Generic Management (SAQA ID 57712), each taught and assessed on its own: unit standard 242815 on applying the organisation's code of conduct at work (NQF Level 4, 5 credits) and unit standard 242818 on how junior management relates to other roles (NQF Level 4, 5 credits). Because both belong to the same qualification, BOTI registers them together as one skills programme under its Services SETA accreditation.
Days one and two follow unit standard 242815: ethics and the moral compass, what a code of conduct is for, and upholding the code in the team, with case studies.
Day three follows unit standard 242818: why an organisation's type, owners and size affect how management is structured, drawing and analysing organograms, and how a junior manager's area links to other roles and functions.
Why this course
For your organisation
- Team leaders who model and enforce the code of conduct
- Fewer ethical lapses and clearer consequences
- Junior managers who understand their place in the structure
- Ten accredited credits registered as one skills programme
For your delegates
- Ten accredited credits from two unit standards in one qualification
- A clear grasp of ethics and the code of conduct
- Confidence handling breaches in your team
- An understanding of how management roles fit together
What delegates will be able to do
- Explain ethics and the role of a personal moral compass
- Explain why an organisation needs a code of conduct
- Uphold the code of conduct in your team
- Describe the main types of management structure
- Draw and analyse your organisation's organogram
- Explain how management roles relate to each other
- Describe how your area of responsibility links to other functions
Who should attend
Junior managers, team leaders, supervisors and staff preparing for a first management role. Unit standard 242815 assumes communication and mathematical literacy at NQF Level 3. Unit standard 242818 assumes communication and mathematical literacy at NQF Level 3.
Course outline
Day 1 – Unit standard 242815: ethics and the moral compass
Outcome 1: Ethics and the moral compass
- The parts of the moral compass, in theory and practice
- Reading where team members stand from their behaviour
- Ethics and the Constitution: group and individual rights
- The responsibilities that come with rights
Outcome 2: The role of a code of conduct
- What your organisation's code of conduct says
- Why organisations need a code
- Comparing the code with the Constitution
- Testing the code against the moral compass
Day 2 – Unit standard 242815: upholding the code in the team
Outcome 3: Upholding the code of conduct
- When personal values clash with the code
- What happens when the code is ignored
- Applying the code through standard operating procedures
- Spotting deviations and taking remedial action
- Reporting problems beyond your own area
Case studies and portfolio of evidence for unit standard 242815
- South African workplace case studies
- Role plays: raising a conduct issue with a team member
- What to submit for assessment
Day 3 – Unit standard 242818: management structures and roles
Outcome 1: How organisations are structured
- Functional, divisional, matrix and flat structures
- Drawing an organogram
- Why an organisation's type, owners and size affect its structure
- Strengths and weaknesses of each structure
- Analysing your own organisation
Outcome 2: How management roles fit together
- Top, middle and junior management, with examples from your workplace
- How the roles depend on one another
- The junior manager's own area of responsibility
- Working across functions and departments
- Portfolio of evidence for unit standard 242818
How it is delivered
Three days, 08:30-16:00. In person at your offices anywhere in South Africa, at a BOTI venue, or live online. One delegate or a group of up to 20. Learner guide and workbook for each unit standard, practical workplace activities, and a portfolio of evidence that delegates complete after the course for assessment and moderation.
What our clients say
“The training was practical, engaging and relevant to our workplace environment, providing participants with valuable knowledge and practical skills that could be applied in their respective roles.”
“The facilitator was excellent and took time to ensure that the employee understood the content and was able to apply the learning in order to develop the portfolio of evidence.”
“The training was well received and we were impressed by the knowledge of the facilitators and the quality of overall training.”
Frequently asked questions
Is this course accredited?
Yes. It covers unit standards 242815 (NQF Level 4, 5 credits) and 242818 (NQF Level 4, 5 credits). Both belong to the FETC: Generic Management (SAQA ID 57712), so they are registered together as one skills programme under BOTI's Services SETA accreditation (12582).
Until when can delegates enrol?
Delegates can enrol until 30 June 2028.
Are there entry requirements?
Unit standard 242815 assumes communication and mathematical literacy at NQF Level 3; unit standard 242818 assumes communication and mathematical literacy at NQF Level 3.
How are delegates assessed?
Each unit standard has its own portfolio of evidence, completed after the course and then assessed and moderated. Delegates found competent receive a statement of results.
Is there a shorter version without assessment?
Yes. Corporate Governance Training and Developing Corporate Behavior cover related topics, with a BOTI certificate of attendance.
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