Masterclasses

These are BOTI's three-hour live online masterclasses: one focused session on Zoom (or Microsoft Teams) for a single person, a team or a whole organisation of up to 500 people. Each one is a sharp cut of a full BOTI course - the part people use most - with exercises on screen, electronic handouts (a PDF workbook, templates and a one-page summary sent before the session) and a BOTI certificate of attendance by email.
Prices are per delegate and fall as the group grows, and a masterclass never costs more than R40,000 for the whole group on Zoom or at your premises - whether 12 or 500 people join. At BOTI's venue, or with BOTI laptops, the normal venue and laptop costs are added. Pick a public date or book the session privately for your own team, on a date and time that suit you, with your own examples.
Most popular
- AI at Work: ChatGPT and Copilot for Everyday Tasks · 3 hours. In one morning your team learns to hand ChatGPT or Copilot the routine parts of the day.
- Microsoft Copilot in Word, Excel, Outlook and Teams · 3 hours. In one morning, staff learn to put Copilot to work inside the Word, Excel, Outlook and Teams they already use all day.
- Excel Power Session: XLOOKUP, PivotTables and Dynamic Arrays · 3 hours. In three hours your team replaces manual matching, copy-paste summaries and fragile formulas with XLOOKUP, PivotTables and dynamic arrays.
- Power BI Foundations: Build Your First Live Report · 3 hours. In three hours, each delegate connects to real data, cleans it, builds a report page with cards, charts and slicers.
- Labour and Employee Relations: Discipline and Grievances Done Right · 3 hours. Walk into your next disciplinary or grievance meeting knowing what the law expects, what your own procedure requires and what to write down.
- Interviewing Skills: Competency-Based Interviews That Reduce Bias · 3 hours. A wrong hire costs months of salary, management time and team morale.
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Basic Project Management: Plan, Deliver and Keep Teams on Track (3-hour online masterclass)
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Conflict Resolution: Handling the Tough Conversations at Work (3-hour online masterclass)
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Customer Service Excellence: Turning Complaints into Loyalty (3-hour online masterclass)
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Effective Business Communication: Emails, Reports and Presentations That Land (3-hour online masterclass)
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Emotional Intelligence for Leaders: Managing Yourself and Others (3-hour online masterclass)
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Excel Power Session: XLOOKUP, PivotTables and Dynamic Arrays (3-hour online masterclass)
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Interviewing Skills: Competency-Based Interviews That Reduce Bias (3-hour online masterclass)
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Labour and Employee Relations: Discipline and Grievances Done Right (3-hour online masterclass)
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POPIA for Every Employee: Handling Personal Information Safely (3-hour online masterclass)
View courseAll masterclasses
AI and Microsoft
- AI at Work: ChatGPT and Copilot for Everyday Tasks · 3 hours. In one morning your team learns to hand ChatGPT or Copilot the routine parts of the day.
- Microsoft Copilot in Word, Excel, Outlook and Teams · 3 hours. In one morning, staff learn to put Copilot to work inside the Word, Excel, Outlook and Teams they already use all day.
- Excel Power Session: XLOOKUP, PivotTables and Dynamic Arrays · 3 hours. In three hours your team replaces manual matching, copy-paste summaries and fragile formulas with XLOOKUP, PivotTables and dynamic arrays.
- Power BI Foundations: Build Your First Live Report · 3 hours. In three hours, each delegate connects to real data, cleans it, builds a report page with cards, charts and slicers.
HR and labour law
- Labour and Employee Relations: Discipline and Grievances Done Right · 3 hours. Walk into your next disciplinary or grievance meeting knowing what the law expects, what your own procedure requires and what to write down.
- Interviewing Skills: Competency-Based Interviews That Reduce Bias · 3 hours. A wrong hire costs months of salary, management time and team morale.
- POPIA for Every Employee: Handling Personal Information Safely · 3 hours. Every employee who touches personal information.
People and communication
- Effective Business Communication: Emails, Reports and Presentations That Land · 3 hours. Emails that get answered, reports that get read and presentations that get a decision.
- Conflict Resolution: Handling the Tough Conversations at Work · 3 hours. Stop dreading the tough conversation: in three hours you get a clear process for raising a problem, cooling it down and agreeing a way forward that holds.
- Emotional Intelligence for Leaders: Managing Yourself and Others · 3 hours. Not a lecture on emotional intelligence but three hours of practising it: notice your own reactions, keep your composure under pressure, read the people you lead.
- Presenting with Impact: Confident Online and Boardroom Presentations · 3 hours. In three hours you rebuild one real presentation, deliver it on camera, get feedback and leave ready to present to a board, a client or a Teams meeting without dreading it.
Personal effectiveness
- Time Management and Focus in a Hybrid Workplace · 3 hours. Your inbox stops running your day: in three hours you learn to decide what matters, block time for it, hand off what you should not be doing and protect your focus.
- Personal Mastery: Goals, Habits and a Growth Mindset · 3 hours. Take ownership of your own growth: leave with a growth mindset you can practise, three goals that matter, the daily habits to reach them and a one-page development plan.
Business acumen and customers
- Finance for Non-Finance Managers: Reading the Numbers Fast · 3 hours. Stop nodding through the monthly numbers: in three hours, learn to read an income statement, balance sheet and cash flow, ask the right questions and hold your own in a budget discussion.
- Basic Project Management: Plan, Deliver and Keep Teams on Track · 3 hours. In three hours, turn the project that landed on your desk into a one-page charter, a milestone plan and a risk list.
- Customer Service Excellence: Turning Complaints into Loyalty · 3 hours. Give front-line staff a three-hour morning that changes how they answer the next angry customer: calm the person, fix the problem, follow up.
What our clients say
“All training programmes were delivered in a highly professional manner, with effective coordination and strict adherence to our scheduling requirements. The facilitators demonstrated a commendable level of expertise, and the quality of delivery consistently met our expectations.”
“BOTi has consistently and expertly delivered quality training services in respect of our Soft Skills requirements. We feel confident in recommending BOTI as a training services provider par excellence.”
“They were very professional, and they never failed us at any point during the process. They have met our expectations with both trainings.”
Frequently asked questions
How many people can join a masterclass?
From 1 to 500 delegates on Zoom or Microsoft Teams. Exercises run on every delegate's own screen; larger groups also use polls and chat exercises.
What do delegates receive?
Electronic handouts before the session (a PDF workbook, templates and a one-page summary) and a BOTI certificate of attendance by email afterwards.
Can we book a masterclass privately for our team?
Yes. Every masterclass runs for one organisation on a date and time of your choice, with the facilitator using your own examples. Public dates are also scheduled.
Are the masterclasses accredited?
No. They are non-accredited short sessions with a BOTI certificate of attendance. For credit-bearing training see BOTI's QCTO skills programmes and occupational certificates.
Tell us your team's goal and we will recommend the masterclass
Tell us how many people and which topic, and we will send a quote the same working day. Call 011 882 8853 or email [email protected].






