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Quick Look Course Summary:Business Report Writing (Unit Standard 110023) (2 days)
  • Length: 2 day(s)

  • Price (at your venue): 1 Person R 14,642 EX VAT 3 Person R 9,476 EX VAT 10 Person R 6,472 EX VAT

  • Certification Type:Accredited

  • Locations & Venues: Off-site or in-house. We train in all major city centres throughout South Africa.

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    Business Report Writing (Unit Standard 110023) (2 days)

    Staff who know which reports the organisation needs, where the information comes from, and how to produce accurate, timely reports – with 6 accredited credits to show for it.

    Most organisations run on regular reports, yet many are late, incomplete or written without knowing who reads them and why. This accredited report writing course covers unit standard 110023 (NQF Level 4, 6 credits), part of the Further Education and Training Certificate: Business Administration Services (SAQA ID 61595), which BOTI delivers under its Services SETA accreditation.

    Delegates start by mapping the reports their own organisation produces: what each one is for, what it must contain, how often it goes out and to whom. They then trace every report back to its information sources and the procedures for obtaining, protecting and returning that information.

    On the second day delegates compile real reports from current information using templates they have built, meet deadlines and distribution requirements, and then ask the readers for feedback so that each report can be improved. The course follows the unit standard outcome by outcome, so the learner material, the workplace activities and the assessment all line up.

    Why this course

    For your organisation

    • Reports that arrive on time, in a consistent company format
    • Clear records of which information feeds which report, and who owns it
    • Fewer errors because sources are checked and confidentiality is respected
    • Report recipients get information that actually answers their needs

    For your delegates

    • Six accredited credits towards a Business Administration qualification
    • Ready-to-use report templates and an information-source register
    • Confidence in compiling, distributing and improving reports
    • Practical feedback tools for testing whether a report is useful

    What delegates will be able to do

    • Describe the purpose, content, format, frequency and readers of the organisation's regular reports
    • Build a report template with the required headings for each regular report
    • List the information sources for each report and the procedures for obtaining them
    • Record where each source comes from, when it is available and how confidential it is
    • Compile and distribute reports from current information to meet deadlines
    • Gather recipients' feedback and amend reports so that they meet requirements

    Who should attend

    Administrators, office managers, personal assistants, team leaders and anyone who prepares regular reports in commercial or non-commercial organisations. The unit standard assumes competence in communication, mathematical literacy and computer literacy at NQF Level 3.

    Course outline

    Day 1 – Unit standard 110023: knowing your reports and their sources

    Outcome 1: The reports an organisation relies on
    • Identifying the regular reports in your organisation
    • Linking each report to an information need
    • Designing a company template with the compulsory headings
    • A report register: purpose, readers and frequency
    Outcome 2: Information sources and procedures
    • Mapping each report heading to its source
    • Who supplies the information, and when
    • Confidentiality levels and returning source documents
    • Company procedures for requesting and sharing information

    Day 2 – Unit standard 110023: compiling, checking and improving reports

    Outcome 3: Compiling reports for a business function
    • Writing reports from current information
    • Using and adapting your templates
    • Pulling figures and facts from the right sources
    • Distributing on time and in the required way
    Outcome 4: Checking reports with their readers
    • A feedback form for report recipients
    • Rating whether a report meets its purpose
    • Making and recording agreed amendments
    • Portfolio of evidence: what to submit for assessment

    How it is delivered

    Two days, 08:30-16:00. In person at your offices anywhere in South Africa, at a BOTI venue, or live online. One delegate or a group of up to 20. Learner guide and workbook for each unit standard, practical workplace activities, and a portfolio of evidence that delegates complete after the course for assessment and moderation.

    Certificate: Delegates found competent are credited with unit standard 110023 (NQF 4, 6 credits) through BOTI's Services SETA accreditation (12582) and receive a statement of results; the others receive a BOTI certificate of attendance.

    What our clients say

    ★★★★★ 4.8 on Google from 770+ reviews · word-for-word quotes from signed letters of reference, from clients on this and/or related BOTI courses

    “The training was well executed and of a high quality … We would like to recommend BOTI for future trainings.”

    A non-profit housing companyHuman Capital Officer · Course: Business Writing · 2022

    “The training was practical, engaging and relevant to our workplace environment, providing participants with valuable knowledge and practical skills that could be applied in their respective roles.”

    A cosmetics manufacturerHR Department · Course: Reception and Telephone Skills Training · 2026

    “The facilitator was excellent and took time to ensure that the employee understood the content and was able to apply the learning in order to develop the portfolio of evidence.”

    A construction and renovations companyManager · Course: Taking charge as a Leader & Closing the Gap between Specialist and… · 2026

    Read what our clients say

    Frequently asked questions

    Is this course accredited?

    Yes. It covers unit standard 110023, Present information in report format (NQF Level 4, 6 credits), part of the FETC: Business Administration Services (SAQA ID 61595). BOTI delivers it under its Services SETA accreditation (12582).

    Until when can delegates enrol?

    Delegates can enrol until 30 June 2028, the last date for enrolment of the qualification it belongs to.

    Are there entry requirements?

    The unit standard assumes delegates can already communicate, work with numbers and use a computer at NQF Level 3.

    How are delegates assessed?

    After the course each delegate completes a portfolio of evidence based on their own workplace. It is assessed and moderated, and delegates found competent receive a statement of results.

    Is there a shorter version without assessment?

    Yes. Business Writing Skills for Function and Purpose covers practical business writing in one or two days, with a BOTI certificate of attendance.

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