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Quick Look Course Summary:Running Effective Meetings (Unit Standards 13929 + 13934) (3 days)
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Length: 3 day(s)
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Price (at your venue): 1 Person R 21,125 EX VAT 3 Person R 13,658 EX VAT 10 Person R 9,124 EX VAT
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Certification Type:Accredited
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Locations & Venues: Off-site or in-house. We train in all major city centres throughout South Africa.
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Running Effective Meetings (Unit Standards 13929 + 13934) (3 days)
Secretaries, personal assistants and administrators who arrange meetings, events and travel smoothly, produce clear agendas, and take accurate minutes and send them out on time – with 7 accredited credits.
A good meeting depends on the work done before and after it. This accredited meeting management course combines two unit standards from the National Certificate: Business Administration Services (NQF Level 3, SAQA ID 67465), each taught and assessed on its own: unit standard 13929 on coordinating meetings, minor events and travel (NQF Level 3, 3 credits) and unit standard 13934 on planning and preparing meeting communications (NQF Level 3, 4 credits). Because both belong to the same qualification, BOTI registers them together as one skills programme under its Services SETA accreditation.
Day one follows unit standard 13929: setting the date, venue and time, arranging the venue and catering, organising travel, car hire and accommodation, and assembling and sending out the documents.
Days two and three follow unit standard 13934: what a well-built agenda achieves, the purpose of minutes and who receives them, taking minutes, and practice at a mock meeting.
Why this course
For your organisation
- Meetings and events arranged without last-minute problems
- Agendas that keep meetings focused
- Accurate minutes sent out promptly
- Seven accredited credits registered as one skills programme
For your delegates
- Seven accredited credits from two unit standards in one qualification
- A checklist approach to meetings, events and travel
- Confidence taking minutes
- Practice at a mock meeting
What delegates will be able to do
- Set the date, venue and time of a meeting or event
- Arrange the venue and catering
- Organise travel, car hire and accommodation
- Assemble and distribute meeting documents
- Prepare an agenda in the right format
- Explain the purpose of minutes and who receives them
- Take accurate minutes and distribute them on time
Who should attend
Secretaries, personal assistants, administrators and committee clerks who arrange meetings and keep the records. Unit standard 13929 assumes literacy and numeracy at NQF Level 2. Unit standard 13934 assumes communication at NQF Level 2.
Course outline
Day 1 – Unit standard 13929: meetings, minor events and travel
Outcome 1: Setting the date, venue and time
- Offering attendees a choice of dates
- Choosing the date and venue from the replies
- Booking and confirming in writing
- Sending attendees the related documents
Outcome 2: Arranging the venue and catering
- How to choose and book a venue
- Room layout, equipment and special arrangements
- Choosing the date, caterer and menu
- Religious and dietary requirements
- Sending the agenda so that meals and breaks run on time
- Written notice to the venue and caterer, and deposits
Outcome 3: Travel, car hire and accommodation
- Working out each attendee's needs
- Securing accommodation and confirming in writing
- Arranging and confirming car hire
- Booking travel and sending the documents
- Processing invoices and advance payments
Outcome 4: Assembling and distributing documents
- Setting and communicating deadlines for contributors
- Assembling, copying and collating the papers
- Sending papers on time in print or electronically
- Portfolio of evidence for unit standard 13929
Day 2 – Unit standard 13934: agendas and the purpose of minutes
Outcome 1: Understanding the agenda
- What a well-built agenda achieves
- Putting items in a sensible sequence
- Where agenda items come from
- Producing the agenda in the right format and on time
Outcome 2: The purpose and objectives of minutes
- Kinds of minutes and when each is used
- Why accurate minutes matter
- Who goes on the distribution list
- Ways of distributing minutes
- Why minutes must go out quickly
Practice: preparing for the meeting
- Drafting an agenda from a list of requests
- Preparing the minute book and templates
Day 3 – Unit standard 13934: taking and producing minutes
Outcome 3: Taking minutes
- Resources a minute taker needs
- What minutes must include
- Recording who attended
- Qualities of good minutes
- Short, accurate notes of the proceedings
- Producing and distributing minutes on time
Minute-taking practice
- Taking minutes at a mock meeting
- Turning notes into clear minutes
- Checking and circulating the minutes
- Portfolio of evidence for unit standard 13934
How it is delivered
Three days, 08:30-16:00. In person at your offices anywhere in South Africa, at a BOTI venue, or live online. One delegate or a group of up to 20. Learner guide and workbook for each unit standard, practical workplace activities, and a portfolio of evidence that delegates complete after the course for assessment and moderation.
What our clients say
“The training was practical, engaging and relevant to our workplace environment, providing participants with valuable knowledge and practical skills that could be applied in their respective roles.”
“The facilitator was excellent and took time to ensure that the employee understood the content and was able to apply the learning in order to develop the portfolio of evidence.”
“The training was well received and we were impressed by the knowledge of the facilitators and the quality of overall training.”
Frequently asked questions
Is this course accredited?
Yes. It covers unit standards 13929 (NQF Level 3, 3 credits) and 13934 (NQF Level 3, 4 credits). Both belong to the National Certificate: New Venture Creation (SMME) (SAQA ID 49648), so they are registered together as one skills programme under BOTI's Services SETA accreditation (12582).
Until when can delegates enrol?
Delegates can enrol until 30 June 2028.
Are there entry requirements?
Unit standard 13929 assumes literacy and numeracy at NQF Level 2; unit standard 13934 assumes communication at NQF Level 2.
How are delegates assessed?
Each unit standard has its own portfolio of evidence, completed after the course and then assessed and moderated. Delegates found competent receive a statement of results.
Is there a shorter version without assessment?
Yes. Chairing a Meeting with Confidence & Keeping Good Minutes and the Meeting Management Course cover the practical skills, with a BOTI certificate of attendance.
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