Home / Non-Accredited / Strategy, Risk, Governance & Compliance / ISO 9001:2015 / ISO 45001 Awareness & Internal Auditor (2 days)
Quick Look Course Summary:ISO 9001:2015 / ISO 45001 Awareness & Internal Auditor (2 days)
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Next Public Course Date:
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Length: 2 day(s)
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Price (at your venue): 1 Person R 10,326 EX VAT 3 Person R 7,594 EX VAT 10 Person R 5,537 EX VAT
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Certification Type:Non-Accredited
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Locations & Venues: Off-site or in-house. We train in all major city centres throughout South Africa.
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ISO 9001:2015 / ISO 45001 Awareness & Internal Auditor (2 days)
Staff who understand what ISO 9001 and ISO 45001 ask of their own jobs, and internal auditors who can plan, run and report a credible audit.
Customers, tender panels and head offices increasingly expect suppliers to run a certified quality and occupational health and safety management system. Yet most of the people who work inside that system have never read the clauses, and internal audits often become a box-ticking exercise the week before the certification body arrives. This ISO internal auditor training deals with both problems in two days.
Day one is an awareness day: the harmonised structure shared by ISO 9001:2015 and ISO 45001, the Plan-Do-Check-Act cycle, and a clause-by-clause walk-through of each standard in everyday language – from context and leadership to risk, operational control, nonconformity and improvement, including worker participation and hazard identification under ISO 45001. Day two builds the internal audit skill using the ISO 19011 guidelines: planning the audit, writing a checklist from the clauses, interviewing and gathering objective evidence, writing nonconformity statements and following corrective action through to closure.
Delegates practise on realistic audit scenarios and leave with a checklist and report template they can use at the next internal audit. This is an awareness and internal-audit skills course: it is not a lead auditor qualification and it does not certify your organisation.
Why this course
For your organisation
- Staff who know what the quality and safety system requires of their own work
- Internal audits that find real issues before the external auditor does
- Corrective actions tracked to closure and fed into management review
- Better preparation for certification, surveillance and customer audits
- One integrated approach to quality and health and safety audits
For your delegates
- A plain-language understanding of the ISO 9001 and ISO 45001 clauses
- A step-by-step method for planning and conducting an internal audit
- Practice in interviewing, sampling records and writing findings
- Audit checklist and report templates to use at work
What delegates will be able to do
- Explain the harmonised structure and the Plan-Do-Check-Act cycle behind ISO 9001 and ISO 45001
- Interpret the main ISO 9001:2015 clauses and relate them to everyday work
- Interpret the main ISO 45001 clauses, including worker participation and hazard identification
- Apply the ISO 19011 audit principles to an internal audit
- Plan an audit: scope, criteria, schedule and checklist
- Gather objective evidence through interviews, records and observation
- Write clear nonconformity statements and grade findings
- Report audit results and follow corrective actions to closure
Who should attend
Quality and SHE coordinators, internal auditors and staff about to join the internal audit team, line managers and supervisors whose areas are audited, health and safety representatives, and management representatives preparing for ISO 9001 or ISO 45001 certification or surveillance audits. No previous audit experience is needed.
Course outline
Day 1 – ISO 9001 and ISO 45001 awareness
Introduction to ISO management systems
- What a management system standard is and is not
- The harmonised structure shared by ISO 9001 and ISO 45001 (formerly Annex SL)
- Plan-Do-Check-Act in everyday terms
- Why certification matters to customers and tenders
ISO 9001:2015 clause-by-clause awareness
- Context of the organisation and interested parties, including the 2024 climate change amendment
- Leadership, policy and roles
- Planning, risk and opportunity
- Support, operation and control of processes
ISO 9001 in practice: quality at your desk
- Document and record control that delegates actually use
- Nonconformity, correction and corrective action
- Customer satisfaction and feedback loops
- Performance evaluation basics
ISO 45001 clause-by-clause awareness
- Worker participation and consultation
- Hazard identification and risk assessment
- Legal and other requirements, including the Occupational Health and Safety Act
- Operational controls and emergency preparedness
ISO 45001 in practice: safety at your desk
- Incident reporting and how it links to investigation
- Management of change
- Objectives, targets and management review
- Day 1 recap and open questions
Day 2 – Internal auditing
Introduction to internal auditing
- The purpose of an internal audit (not a fault-finding exercise)
- The ISO 19011 audit principles
- Roles: audit programme manager, lead auditor and auditee
- Types of audit: process, clause and integrated
Planning the audit
- Setting audit scope, criteria and objectives
- Building an audit schedule
- Drafting an audit checklist from clause requirements
- Notifying auditees and gathering documents
Conducting the audit
- Opening meeting essentials
- Interviewing technique and objective evidence
- Sampling records and observing work areas
- Taking usable audit notes
Raising and closing findings
- Writing a clear nonconformity statement
- Minor versus major findings
- Agreeing root cause and corrective action with the auditee
- Closing meeting and sign-off
Reporting and follow-up
- Structuring the audit report
- Tracking corrective actions to closure
- Feeding findings into management review
- Course wrap-up and practical takeaways
How it is delivered
Two days, 08:30-16:00. In person at your offices anywhere in South Africa, at a BOTI venue, or live online. One delegate or a group of up to 20; on-site groups can audit a real process as practice. Workbook, clause summaries, audit checklist and report templates included.
What our clients say
“All training programmes were delivered in a highly professional manner, with effective coordination and strict adherence to our scheduling requirements. The facilitators demonstrated a commendable level of expertise, and the quality of delivery consistently met our expectations.”
“The course was efficiently scheduled and planned around our timetable. We were impressed by the quality of training”
“All training sessions were well-coordinated, professionally delivered, and aligned with our scheduling requirements. We were particularly impressed by the high standard of facilitation and the depth of expertise demonstrated throughout the programmes.”
Frequently asked questions
Can you run this course at our offices?
Yes, and on-site is ideal: delegates can practise auditing one of your own processes. We also train at a BOTI venue or live online.
How many delegates can attend?
From one delegate to a group of about 20. The price per delegate drops as the group grows – see the price table, or ask us for a quote.
Is the course accredited?
No. It is a non-accredited short course, and delegates receive a BOTI certificate of attendance.
Is this a lead auditor course?
No. It trains internal auditors. Lead auditor courses for people who want to audit for a certification body are longer, examined courses offered by specialist providers.
Can we focus on only one standard?
Yes. In-house groups can concentrate the awareness day on ISO 9001 or on ISO 45001 and spend more time on audit practice.
Do we need to be certified already?
No. The course suits organisations preparing for certification as well as those that are already certified and want stronger internal audits.