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Quick Look Course Summary:Building Teams to Achieve Goals (Unit Standard 252037) (2 days)
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Length: 2 day(s)
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Price (at your venue): 1 Person R 14,642 EX VAT 3 Person R 9,476 EX VAT 10 Person R 6,472 EX VAT
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Certification Type:Accredited
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Locations & Venues: Off-site or in-house. We train in all major city centres throughout South Africa.
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Building Teams to Achieve Goals (Unit Standard 252037) (2 days)
Managers who understand how teams form and work, lead them through conflict and change, and measure and raise their team's effectiveness – with 6 accredited credits at management level.
Putting people in the same department does not make them a team. This accredited team building course for managers covers unit standard 252037 (NQF Level 5, 6 credits), part of the National Certificate: Generic Management (SAQA ID 59201), which BOTI delivers under its Services SETA accreditation. It is written for heads of department, section heads and divisional heads who may lead more than one team.
Day one covers the theory and practice of teams: how a team differs from a group, the types of teams and what each contributes, the dynamics and sources of conflict inside teams, the particular challenges of cross-functional and virtual teams, and the stages a team goes through as it develops.
Day two turns to the manager: the team leader's role in effectiveness, the effect of different leadership styles, techniques that build trust, cohesion, creativity and productivity, and an evaluation of a real team against the features of high-performance teams, ending in an action plan for improvement.
Why this course
For your organisation
- Managers who build teams deliberately, not by accident
- Conflict in teams handled constructively
- Cross-functional and virtual teams that work well together
- A measured, planned approach to raising team performance
- Six accredited credits at management level (NQF 5)
For your delegates
- Six accredited credits towards the NC: Generic Management
- A team effectiveness checklist based on high-performance teams
- An improvement plan for your own team
- Insight into how your leadership style affects your team
What delegates will be able to do
- Compare teams with groups and describe different types of teams
- Explain how teams contribute to workplace goals and objectives
- Analyse team dynamics and the causes of conflict within teams
- Identify the challenges of cross-functional and virtual teams
- Explain the steps of team building and the stages of team development
- Analyse how leadership style affects team effectiveness
- Apply techniques that build trust, cohesion, creativity and productivity
- Evaluate a team against high-performance features and plan improvements
Who should attend
Middle managers – heads of department, section heads and divisional heads – including those who lead more than one team. The unit standard assumes communication, mathematical literacy and computer literacy at NQF Level 4.
Course outline
Day 1 – Unit standard 252037: how teams work and how they are built
Outcome 1: Teams in theory and at work
- Teams versus groups: how they differ
- Types of teams and their roles
- What teams contribute to workplace goals
Outcome 2: Team dynamics
- Team dynamics through practical examples
- Interpersonal and other causes of conflict
- The particular challenges of cross-functional teams
- Leading virtual teams
Outcome 3: The team-building process
- Steps in building a team
- Stages of team development
- The human behaviour behind each stage
Day 2 – Unit standard 252037: leading and improving team performance
Outcome 4: The team leader's role in effectiveness
- What the leader does to raise team effectiveness
- Leadership styles and their impact
- Managing dynamics and conflict constructively
- Building trust and cohesion
- Encouraging creativity and productivity
Outcome 5: Evaluating and improving a team
- Features of high-performance teams
- Assessing your own team against them
- An action plan to improve effectiveness
- Portfolio of evidence for unit standard 252037
How it is delivered
Two days, 08:30-16:00. In person at your offices anywhere in South Africa, at a BOTI venue, or live online. One delegate or a group of up to 20. Learner guide and workbook for each unit standard, practical workplace activities, and a portfolio of evidence that delegates complete after the course for assessment and moderation.
What our clients say
“The training was practical, engaging and relevant to our workplace environment, providing participants with valuable knowledge and practical skills that could be applied in their respective roles.”
“The facilitator was excellent and took time to ensure that the employee understood the content and was able to apply the learning in order to develop the portfolio of evidence.”
“The training was well received and we were impressed by the knowledge of the facilitators and the quality of overall training.”
Frequently asked questions
Is this course accredited?
Yes. It covers unit standard 252037, Build teams to achieve goals and objectives (NQF Level 5, 6 credits), part of the National Certificate: Generic Management (SAQA ID 59201), delivered under BOTI's Services SETA accreditation (12582).
Until when can delegates enrol?
Delegates can enrol until 30 June 2028.
Are there entry requirements?
The unit standard assumes communication, mathematical literacy and computer literacy at NQF Level 4.
How are delegates assessed?
After the course each delegate completes a portfolio of evidence based on a team they lead. It is assessed and moderated, and delegates found competent receive a statement of results.
Is there a shorter version without assessment?
Yes. Build Winning Teams to Achieve Company Objectives (1 day) and High Performance Teams Inside Company Course each cover the practical side in one day, with a BOTI certificate of attendance.
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